Geek Squad

Reviews

• LC

  Lalit Chopra

  Mar 23, 2026
  1.0
  Zero stars. Remote service sucks. Do not buy this service
• RR

  Ray

  Mar 14, 2025
  5.0
  New phone today. Went to Geek Squad for the transfer. Met with patience, professionalism and competence. Great job Kaylee!
• LG

  Lisa Goldfarb

  Aug 4, 2024
  5.0
  Jah was extremely helpful and technically knowledgeable. Very kind and patient, too. He also showed me additional hardware I would need to set up a home office.
• BN

  Bryn Nazaryk

  Jul 12, 2022
  4.0
  Last time I spoke to someone, it seemed like he was trying everything to hang up quickly. However, all the other times I’ve never had a problem and they seemed to truly care about fixing my device.
• CG

  chandra g

  Jul 9, 2021
  1.0
  Fraudulent Charges of $104.99 by Geek Squad Geek Squad employee has been upset at me because I gave a negative feedback on Gas Dryer Installer. This Geek Squad employee is making fraudulent charges against my credit card by purchasing 3 year protection plan for $104.99. First was made on Jul 3rd 2021 from BestBuy Store # 2663 in Richfield, MN. I got it refunded by calling the BestBuy online service. Now I see the charge for the same amount again made on Jul 8th from BestBuy Store # 1324, Joplin, MO. I will have to write this on media outlets and take legal action.