Verizon

3.5
410 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Bridgewater for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
400 Commons Way, Bridgewater, NJ
08807, United States

Hours

Reviews

3.5
242 reviews
5 stars
126
4 stars
17
3 stars
18
2 stars
6
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised specific representatives like Jason, Vincent, and Ismael for their exceptional service, patience, and knowledge, while others reported rude and unhelpful interactions with staff.

Store Management

There were mixed reviews about management, with some customers noting improvements in service under new management, while others reported unprofessional behavior and poor customer treatment.

Wait Times

Several customers expressed frustration with long wait times and inadequate staffing, leading to negative experiences.

Product Availability

Customers frequently mentioned issues with stock availability, particularly for phone upgrades and accessories, which contributed to dissatisfaction.
  • JZ
    Jorge Barrantes Zamora
    Jan 2, 2026
    5.0
    Jason padilla is very helpful he helped port to verizon thank you. Always ask for him.
  • NS
    nitin singh
    Dec 30, 2025
    5.0
    Amazing experience at the Verizon store in Bridgewater Commons Mall! Tina was absolutely fantastic — super friendly, incredibly patient, and extremely knowledgeable. She went above and beyond to make sure everything was taken care of and explained all options clearly. Customer service like this is rare these days. Highly recommend asking for Tina — she’s the best!
  • LA
    Ladislaa Almada
    Dec 28, 2025
    5.0
    Transfer from T-Mobile to Verizon Jason Padilla Was amazing thank you. Amazing customer service.
  • RR
    Raman Ramsey
    Dec 19, 2025
    5.0
    Jason Padilla the salesman in VERIZON Bridgewater mall is Fantastic person helpful and knowledgeable and has a lot of patience with the customer he is amazing salesman and person!!!
  • TL
    Time to Party Balloons LLC
    Dec 17, 2025
    5.0
    I cannot say enough great things about William at the Bridgewater Mall location. After an extremely frustrating experience with my insurance company and a replacement device that could not be activated for five days, I was beyond overwhelmed. I had been on the phone more than 10 times (not an exaggeration) and spent over two hours on calls, with no one able to help or take ownership of the issue. I went into the store already having been promised solutions elsewhere that never happened, so I was honestly skeptical. William, however, assured me he would resolve the issue before I left the store — and he absolutely delivered. He went above and beyond, even getting on the phone himself and advocating for me as a business account customer. Not only did he fix the problem, but he also made sure I left with an even better service and a better device than I originally had. He truly fought for my rights as a customer and refused to settle for anything less than the best outcome. Because of William, what had been a terrible and exhausting experience turned into a genuinely positive one. I am incredibly grateful for his patience, professionalism, and dedication. He is a huge asset to the Bridgewater Mall team and deserves serious recognition.

Frequently Asked Questions About Verizon

What products and brands does the Verizon store in Bridgewater offer?

The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What are the store hours for the Verizon Bridgewater location?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.