Business Details
481 Route 70, Brick, NJ
08723, United States
Certified by Verizon • Feb 22, 2026
(732) 262-2960
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/new-jersey/brick/brick-1016858
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Brick for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.8
597 reviews
5 stars
324
4 stars
84
3 stars
41
2 stars
33
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, highlighting rude and unhelpful staff, as well as a lack of knowledge among employees.
Staff Performance
While some employees received praise for their helpfulness and professionalism, others were criticized for being dismissive and unprofessional.
Long Wait Times
Numerous reviews mentioned long wait times for service, with some customers expressing frustration over the time spent waiting to be assisted.
Mixed Experiences
Overall, customer experiences varied widely, with some praising specific employees and others expressing dissatisfaction with the store's service.
- FDFel DVFeb 10, 20265.0I have to acknowledge a special Verizon rep named Jared! This guy saw my wife and I walk in and immediately offered assistance ! Jared was with us from beginning to end on our upgrade purchase ! He didn’t let us leave until we were completely satisfied with our new iPhone. I can’t praise him enough for how much we appreciate all that he did for us ! Many of the staff there are amazing but Jared was who we dealt with ! Verizon needs to offer this guy a promotion . He deserves high accolades for how well he promotes and represents Verizon. Jared this is your Air Force comrade whose son is a LPD officer! Thank you again for all you did for us! God bless you and your future !
- DWDavid WeissFeb 8, 20261.0Horrible costumer service. They are not helpful and they make you feel stupid if you don’t agree with them
- KBKen BibaFeb 7, 20261.0The sales associate Matt should’ve be honest and upfront in the beginning. Dishonest and bad service.
- PTPauline TangFeb 6, 20261.0Worse Verizon store. Horrible customer service. Not honest people there
- CPCathy PetilloJan 24, 20261.0Horrible customer service. We purchased our phones online to be picked up in the store. We were told the agent in the store would transfer our phones for us. However when we picked up our phones the person who gave us our order was arrogant and told us we had to pay to have phones transferred. We took the phones home and got help from customer support. We were not supposed to have to pay.
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Certified February 22, 2026Yext Knowledge Graph
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