Called geek squad customer service ask about reinstalling os system for a older mac they said yes a gave appointment for same day which was great. Bad went there a the one guy didnt even look at it amd saidthe hard drive was bad. Took it back home and after 30 min with software i got from a friend was able to fix. Even when i ask them just to try and download software they said no. Only reason not give 1 star when i called geek squad customer service they where some what help.
DM
Danielle M
Nov 2, 2025
2.0
Positives:
- They have a lot of appointments available.
- They took me at my scheduled appointment time.
Negatives:
- If you have an appointment near closing time, they don't have the time or willingness to fully help you.
- They encourage you to buy new devices instead of fixing the ones that you currently have.
I made an appointment using the Apple Support app because it said that they're a verified Apple retailer. I brought my laptop there, and they took me at my appointment time, but the person behind the desk had no context as to why I was there. They brought my laptop to the back and came back out 5 minutes later asking me for my password. They came back out 5-10 minutes later telling me that they couldn't run the diagnostics. They told me the price for the part repair (~$275) and that I'd be better off using it to buy a new MacBook instead (~$1,500 for a comparable model). Even if I chose to get the repair, they couldn't check me in because they were already closing.
I ended up taking my laptop to the actual Apple Store and they were able to do the diagnostics, explain everything to me, and ease my mind.
EM
Emanuel Murrell
Sep 12, 2025
5.0
I I bought a Bluetooth converter for my work truck Best Buy at the wrong price on the rack they were able to change it for me things Geek Squad
LD
lou delisa
Sep 12, 2019
1.0
terrible cust service such a runaround set appt that they denied after waiting all day
What services does Geek Squad at 51 Chambersbridge Rd Brick offer?
Geek Squad provides tech repair, setup, and support services including computer repair, cell phone repair, data recovery, appliance repair, and television repair.
What are the operating hours for Geek Squad in Brick, NJ?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sundays from 10:00 AM to 8:00 PM.
Where is Geek Squad located in Brick, NJ?
Geek Squad is located at 51 Chambersbridge Rd, Brick, NJ 08723, USA.
How can I schedule a service with Geek Squad at this location?
You can schedule a service in store or online through their website.
What is the phone number to contact Geek Squad in Brick?
The local phone number for Geek Squad at this location is +1 732-477-4443.
What special offers are available at Geek Squad in Brick?
Geek Squad is featuring Black Friday Deals, which can be viewed on their website.
Which nearby store can I visit to buy electronics before or after my Geek Squad appointment?
You can visit Best Buy, an electronics and computer store located nearby, for purchasing electronics.
Are there dining options near the Geek Squad location in Brick, NJ?
Yes, TGI Fridays is a nearby American restaurant and pub where you can dine before or after your visit.
Where can I find convenience items or gas near Geek Squad?
QuickChek, a convenience store, gas station, and bakery, is located nearby for your convenience items or fueling needs.
Can customers combine visits to Geek Squad and furniture stores in the area?
Yes, Sleep Number and Bed Bath & Beyond, both furniture stores, are close by and can be visited along with Geek Squad for a combined shopping experience.