Geek Squad

3.1
57 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
51 Chambersbridge Rd, Brick, NJ
08723, United States

Hours

Reviews

3.1
57 reviews
5 stars
25
4 stars
4
3 stars
4
2 stars
2
1 star
22
  • DM
    Danielle M
    Nov 2, 2025
    2.0
    Positives: - They have a lot of appointments available. - They took me at my scheduled appointment time. Negatives: - If you have an appointment near closing time, they don't have the time or willingness to fully help you. - They encourage you to buy new devices instead of fixing the ones that you currently have. I made an appointment using the Apple Support app because it said that they're a verified Apple retailer. I brought my laptop there, and they took me at my appointment time, but the person behind the desk had no context as to why I was there. They brought my laptop to the back and came back out 5 minutes later asking me for my password. They came back out 5-10 minutes later telling me that they couldn't run the diagnostics. They told me the price for the part repair (~$275) and that I'd be better off using it to buy a new MacBook instead (~$1,500 for a comparable model). Even if I chose to get the repair, they couldn't check me in because they were already closing. I ended up taking my laptop to the actual Apple Store and they were able to do the diagnostics, explain everything to me, and ease my mind.
  • EM
    Emanuel Murrell
    Sep 12, 2025
    5.0
    I I bought a Bluetooth converter for my work truck Best Buy at the wrong price on the rack they were able to change it for me things Geek Squad
  • MS
    Michael Sagos
    Nov 23, 2022
    1.0
    One thing I find that gets me mad is geek squad comes in your home with a piece of paper with their name and phone number with their days off and they tell u call us anytime we will get right back to you what a joke its all a gimmick they will never call u back NEVER
  • JA
    James Almond
    Jul 14, 2019
    1.0
    Very Displeased. I am a senior citizen living on a fixed minimal income. Make sure before you sign the paperwork for service that the receipt doesn't state a renewable contract or the GEEK SQUAD will draw the funds from your bank without your knowledge. I had my bank fund depleted completely and bounced several checks.
  • AO
    Ausberto Orozco
    May 14, 2018
    1.0
    Better to find a local repair man. Save your money and the stress.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at 51 Chambersbridge Rd Brick offer?

Geek Squad provides tech repair, setup, and support services including computer repair, cell phone repair, data recovery, appliance repair, and television repair.

What are the operating hours for Geek Squad in Brick, NJ?

Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sundays from 10:00 AM to 8:00 PM.