Geek Squad

3.1
58 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
51 Chambersbridge Rd, Brick, NJ
08723, United States

Hours

Reviews

3.1
58 reviews
5 stars
25
4 stars
4
3 stars
4
2 stars
3
1 star
22
  • NM
    Nick Moore
    Jan 5, 2026
    2.0
    Called geek squad customer service ask about reinstalling os system for a older mac they said yes a gave appointment for same day which was great. Bad went there a the one guy didnt even look at it amd saidthe hard drive was bad. Took it back home and after 30 min with software i got from a friend was able to fix. Even when i ask them just to try and download software they said no. Only reason not give 1 star when i called geek squad customer service they where some what help.
  • DM
    Danielle M
    Nov 2, 2025
    2.0
    Positives: - They have a lot of appointments available. - They took me at my scheduled appointment time. Negatives: - If you have an appointment near closing time, they don't have the time or willingness to fully help you. - They encourage you to buy new devices instead of fixing the ones that you currently have. I made an appointment using the Apple Support app because it said that they're a verified Apple retailer. I brought my laptop there, and they took me at my appointment time, but the person behind the desk had no context as to why I was there. They brought my laptop to the back and came back out 5 minutes later asking me for my password. They came back out 5-10 minutes later telling me that they couldn't run the diagnostics. They told me the price for the part repair (~$275) and that I'd be better off using it to buy a new MacBook instead (~$1,500 for a comparable model). Even if I chose to get the repair, they couldn't check me in because they were already closing. I ended up taking my laptop to the actual Apple Store and they were able to do the diagnostics, explain everything to me, and ease my mind.
  • EM
    Emanuel Murrell
    Sep 12, 2025
    5.0
    I I bought a Bluetooth converter for my work truck Best Buy at the wrong price on the rack they were able to change it for me things Geek Squad
  • LD
    lou delisa
    Sep 12, 2019
    1.0
    terrible cust service such a runaround set appt that they denied after waiting all day

Frequently Asked Questions About Geek Squad

What services does Geek Squad at 51 Chambersbridge Rd Brick offer?

Geek Squad provides tech repair, setup, and support services including computer repair, cell phone repair, data recovery, appliance repair, and television repair.

What are the operating hours for Geek Squad in Brick, NJ?

Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sundays from 10:00 AM to 8:00 PM.