Best Buy

4.1
3161 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
51 Chambersbridge Rd, Brick, NJ
08723, United States

Hours

Reviews

4.1
3,161 reviews
5 stars
1,771
4 stars
669
3 stars
306
2 stars
127
1 star
288

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others are criticized for being unprofessional and unhelpful.

Staff Knowledge

Several reviews highlight knowledgeable staff members who provided excellent assistance, but there are also complaints about staff being uninformed or untrained.

Product Availability

Customers noted a good variety of products available, but some expressed frustration with stock levels and the inability to find specific items.

Delivery Issues

Multiple reviews mention problems with delivery services, including cancellations and poor communication regarding appliance deliveries.

Store Environment

The store is generally described as clean and well-organized, but some customers reported a lack of staff presence to assist them.
  • JP
    Jaymin Patel
    3 days ago
    1.0
    This has been the worst experience for me. I just purchased an open box EXCELLENT tv. This so called excellent condition TV was missing the remote, the stand and had a dent on the side. Every time I would call to get this fixed I was routed to the online support who were practically useless. I spent 2 hours and a $100 to go pick up this TV since they wouldn’t deliver it and now I have to return it and am going to lose money because of their incompetence.
  • RS
    R&D SWAP SHOP
    4 days ago
    5.0
    Very good service all staff knowledgeable in their department. 85"tv flawless delivery and installation. Installation went well very professional.
  • DF
    David Figlar
    4 days ago
    5.0
    Always a pleasure to shop , helpful, professional. Had issue with ne LG tv . No hassle on returning. Replaced tv with new Samsung TV.
  • BL
    Brittany Lynn
    Nov 15, 2025
    5.0
    Yamna is THE BEST!!! She was so wonderful and pleasant— helped my father and I this morning and made the experience so easeful and enlightening. 🙂
  • SF
    Stephen Flury
    Nov 14, 2025
    5.0
    Had an issue with a price match guarantee, but the manager, Stephen stepped up and took care of it. All the employees were very nice and helpful also. Highly recommended!

Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Brick, NJ?

You can shop TVs, computers, appliances, and more at Best Buy in Brick.

What are the store hours for Best Buy Brick location?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.