Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Bloomfield, NJ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
236 reviews
5 stars
192
4 stars
14
3 stars
4
2 stars
6
1 star
20
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being professional, friendly, and knowledgeable, with specific mentions of employees like Bemi, Chris, and Bryan.
Customer Service
Overall, customer service was highlighted positively, with numerous reviews noting helpfulness and patience, although some customers experienced issues with service quality.
Wait Times
Several reviews indicated long wait times due to understaffing, particularly during busy hours, leading to frustration among customers.
Technical Issues
Customers reported various technical glitches affecting service, including problems with account management and equipment availability.
Sales Practices
Some customers expressed dissatisfaction with sales tactics, claiming misleading information regarding promotions and charges, leading to distrust.
- CGChristian GillesNov 9, 20255.0Excellent customer service
- DBDonna BGNov 4, 20255.0Even though they were busy, they got me out of there in Good Time! Both employees were very pleasant also!
- DEDiana EspinalOct 14, 20255.0Aaliyah and Dmitry are very professional accommodating and patient good atmosphere Loved the co workers at this location
- LALori Price AbramsSep 6, 20255.0Staff (Rafael) was extremely patient and personable as I was navigating the process of transitioning my data to another phone (a replacement per Asurion). Atmosphere was professional and friendly overall. (And good juice biz across street).
- IAIrene ArtetaAug 25, 20255.0Greta experience
Frequently Asked Questions About Verizon
What products does Verizon - Victra in Bloomfield, NJ offer?
They offer a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Motorola.
What are the store hours for Verizon - Victra at 320 Glenwood Ave, Bloomfield?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does Verizon - Victra in Bloomfield offer in-store pickup?
Yes, they provide in-store pickup services for your convenience.
What payment methods are accepted at Verizon - Victra in Bloomfield?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available at Verizon - Victra in Bloomfield?
Yes, the store offers free Wi-Fi for customers.
Can I recycle my old electronics at the Verizon - Victra store in Bloomfield?
Yes, the store provides electronics recycling services.
What services does Verizon - Victra provide?
They offer new lines, upgrades, new devices, accessories, and Fios Home Internet services.
What nearby restaurants can I visit before or after shopping at Verizon - Victra in Bloomfield?
You can visit Italia Pizza or Italia Pizzeria & Restaurant for delicious Italian cuisine, or enjoy fresh smoothies at Freshi Healthy Fusion nearby.
Are there beauty or spa services near Verizon - Victra in Bloomfield?
Yes, nearby options include Aaleeah's Hair by Design, Compress Barber Shop, Hombre Salon and Barber Shop, Glam Life Spa, and Stay Glamorous Beauty Salon & Hair Extensions.
What nearby transit or transportation options can help me reach Verizon - Victra in Bloomfield?
Local taxi services like Black & White Taxi Co and limousine services such as Special Rate Limousine are nearby to assist with convenient transportation.