Location.com logo
Brand Certified

Verizon

4.4
(244 reviews)

Business Details

320 Glenwood Ave, Bloomfield, NJ
07003, United States
(973) 842-4053
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Bloomfield, NJ. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
320 Glenwood Ave, Bloomfield, NJ
07003, United States

Hours

Reviews

4.4
244 reviews
5 stars
193
4 stars
15
3 stars
4
2 stars
6
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and professional, others were criticized for being rude and inattentive.

Staffing Issues

Several reviews highlighted long wait times and inadequate staffing, particularly during busy hours, leading to frustration among customers.

Sales Practices

There were complaints about misleading sales tactics and unexpected charges, with some customers feeling deceived regarding promotions and discounts.

Positive Experiences

Despite the negative feedback, many customers reported positive experiences with specific employees who provided excellent service and support.
  • MW
    Miss White
    Jan 9, 2026
    1.0
    I’m writing to express my frustration after visiting this Verizon location for the second time, both of which were unfortunately terrible experiences. During today’s visit, I interacted with an employee named Edison, who was rude, inattentive, and unwilling to assist. Instead of helping me with my concerns, he was slouched over the desk, distracted on his phone, and made no effort to engage or provide even basic customer service. It’s extremely disappointing to encounter such a lack of professionalism, especially when seeking assistance from a service provider I expect better from. If employees are not willing to support customers, it raises the question: Why are they there at all? I strongly urge Verizon to reevaluate its staff training and customer service standards at this location. Customers deserve to be treated with respect and to receive the help they need without feeling like an inconvenience.
  • AJ
    Alexsis Jennings
    Jan 1, 2026
    1.0
    Been waiting since Monday to here back from this store about a “back ordered” phone. Very unhappy the phone rep chose this location and it doesnt have the device, and no one calls you back
  • KR
    Kelsey Roman
    Dec 22, 2025
    1.0
    Terrible customer service… go to a real Verizon store and save yourself the time!
  • OC
    Oscar Carazo
    Dec 14, 2025
    1.0
    Terrible service. Staff showed zero interest in helping. Complete waste of time
  • YM
    Youtube Music
    Dec 14, 2025
    1.0
    We came in for a phone upgrade that shows on our Verizon account, and the staff showed no interest in helping at all. No solutions, no effort, and no willingness to assist. Very disappointing experience.

Frequently Asked Questions About Verizon

What products does Verizon - Victra in Bloomfield, NJ offer?

They offer a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Motorola.

What are the store hours for Verizon - Victra at 320 Glenwood Ave, Bloomfield?

The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 12:00 PM to 6:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: