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Verizon

4.7
(435 reviews)

Business Details

199 N Route 73, Berlin, NJ
08009, United States
(856) 753-5335
https://shop.wirelesszone.com/nj/berlin/199-n-route-73

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Berlin, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 199 N Route 73.

Details

  • Curbside pickupNot available

Location

Verizon
199 N Route 73, Berlin, NJ
08009, United States

Hours

Reviews

4.7
435 reviews
5 stars
396
4 stars
10
3 stars
2
2 stars
4
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Devon, Dave, and Rodney.

Store Environment

The store was described as welcoming and clean, contributing to a positive shopping experience.

Mixed Experiences

While many reviews were positive, some customers reported issues with service quality and billing problems, indicating inconsistency in customer experiences.

Staff Knowledge

Several reviews noted the staff's expertise in handling customer inquiries and technical issues, enhancing the overall service experience.
  • MP
    Marilyn Pereira
    Feb 17, 2026
    5.0
    Adam was amazing I was there for 2 hours but to no fault of Adam’s. He was very patient and professional great guy
  • CL
    Cool looks
    Feb 15, 2026
    1.0
    They are not even open what the heck
  • DP
    Daniel Palleschi
    Feb 5, 2026
    5.0
    I had a great experience at the Verizon store in Berlin thanks to Devon and David. Both were friendly, professional, and very knowledgeable. They took the time to really understand my needs, walked me through my options clearly, and made the entire process smooth from start to finish. There was no pressure at all just honest advice and excellent customer service. You can tell they truly care about helping customers. If you’re heading to the Berlin Verizon location, I highly recommend asking for Devon or David.
  • WK
    Wendy King
    Jan 29, 2026
    5.0
    Amazing service from Devon. He's incredible.
  • AM
    Anthony Matthews
    Jan 24, 2026
    5.0
    Exceptional service from Dave and Devon. Always great help with a smile on their face no matter what the issue is

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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