Verizon

4.9
270 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderTCC
Wireless Zone, Verizon Authorized Retailer, Basking Ridge, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 25 Mountainview Blvd.

Details

  • Curbside pickupNot available

Location

Verizon
25 Mountainview Blvd, Basking Ridge, NJ
07920, United States

Hours

Reviews

4.9
266 reviews
5 stars
260
4 stars
1
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1
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1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional service, highlighting their patience, knowledge, and willingness to help.

Staff Knowledge

Many reviews emphasized the staff's expertise, particularly mentioning individuals like Chris, Krevin, and Junior for their thorough understanding of products and services.

Positive Experience

Overall, customers reported great experiences at the store, often recommending it to others and expressing satisfaction with their purchases and support.

Problem Resolution

The team was noted for their ability to resolve issues effectively, with several customers mentioning how staff members went above and beyond to assist with technical difficulties.
  • LN
    Larry Nichols
    Dec 27, 2025
    5.0
    There is Great People in this store the Manager Bryce is truly amazing and patient, he helped me and my family so much ! Chris is also extremely knowledgeable and Ivan was a Pleasure to speak with. We will be tellling all of our Verizon friends to visit this location for sure. ! 10/10
  • SG
    sara ginsburg
    Dec 14, 2025
    5.0
    12/10 experience at this Verizon store. Bryce helped me and was honestly amazing. Super patient, really knowledgeable, and made everything easy to understand without feeling rushed or pressured. Best customer service I’ve had in a long time. If you come here, definitely ask for Bryce!
  • GA
    Google Account
    Dec 8, 2025
    5.0
    The people in this store are the best , I came in with my husband furious about our bill and Bryce who I think Should be a Manager definitely talked us off the ledge. Some parts about the bill and transaction were hard to understand and Bryce sat on the phone with customer service for almost an hour correcting our promotional credits. In the same breath I think Verizons system should not make these mistakes costing the customer money. But all in all a great experience.
  • MK
    Maria Kordell
    Nov 22, 2025
    5.0
    Chris was amazing. Best experience!!
  • BB
    Brian Bolger
    Nov 14, 2025
    5.0
    Chris and the crew were fantastic! Patient, and professional!

Frequently Asked Questions About Verizon

What products and services does Verizon at 25 Mountainview Blvd offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They support Verizon network coverage including 5G service for consumers and businesses.

What are the store hours for Verizon in Basking Ridge?

The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM. Note special holiday hours may apply.