Verizon

4.9
267 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Basking Ridge, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 25 Mountainview Blvd.

Details

  • Curbside pickupNot available

Location

Verizon
25 Mountainview Blvd, Basking Ridge, NJ
07920, United States

Hours

Reviews

4.9
263 reviews
5 stars
257
4 stars
1
3 stars
1
2 stars
2
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and patient, with many highlighting specific employees like Chris, Krevin, and Junior for their exceptional service.

Technical Support

Many reviews noted the staff's ability to assist with technical issues and phone setups, often going above and beyond to ensure customers were satisfied.

Store Environment

The store was described as organized, tidy, and welcoming, contributing to a positive shopping experience.

Product Knowledge

Staff demonstrated a high level of product knowledge, helping customers understand features and make informed decisions about their purchases.

Efficiency

Customers appreciated the quick and efficient service, with many noting that their issues were resolved promptly.
  • MK
    Maria Kordell
    1 day ago
    5.0
    Chris was amazing. Best experience!!
  • BB
    Brian Bolger
    Nov 14, 2025
    5.0
    Chris and the crew were fantastic! Patient, and professional!
  • BW
    Brian Wamsley
    Oct 27, 2025
    5.0
    My wife and I had a great experience with Ivan at this location. I had a bit of a unique situation where I was converting from a corporate device managed phone to a personal phone. Things did not go as planned, for whatever technical reason, when we tried to transfer the old phones content, but with Ivan and his manager working through the process we were able to get things reset and the new phone all setup correctly. Ivan was professional and we all learned a couple new things that day.
  • RC
    Rich Crepeau
    Oct 23, 2025
    5.0
    Christmas great told me so much about my new phone and the features it had to offer me made the transition from my old phone which was broken and the screen wasn't working to the new one pretty seamlessly considering what he had to work with the experience was great here at Verizon and would recommend Chris to anybody. He's a great face for your company
  • DS
    Donna Steffes
    Oct 19, 2025
    5.0
    I cannot say enough great things to sum up my experiences with Isaac today. I ended up with an iPhone 17 air and dumped my iPhone 13 Pro My situation in my case was urgent. I was relieved happy and if you need help, this is the guy to see right there in Basking Ridge store. I highly recommend him!!

Frequently Asked Questions About Verizon

What products and services does Verizon at 25 Mountainview Blvd offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They support Verizon network coverage including 5G service for consumers and businesses.

What are the store hours for Verizon in Basking Ridge?

The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM. Note special holiday hours may apply.