Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderTCC
Wireless Zone, Verizon Authorized Retailer, Basking Ridge, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 25 Mountainview Blvd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
266 reviews
5 stars
260
4 stars1
3 stars1
2 stars2
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, highlighting their patience, knowledge, and willingness to help.
Staff Knowledge
Many reviews emphasized the staff's expertise, particularly mentioning individuals like Chris, Krevin, and Junior for their thorough understanding of products and services.
Positive Experience
Overall, customers reported great experiences at the store, often recommending it to others and expressing satisfaction with their purchases and support.
Problem Resolution
The team was noted for their ability to resolve issues effectively, with several customers mentioning how staff members went above and beyond to assist with technical difficulties.
- LNLarry NicholsDec 27, 20255.0There is Great People in this store the Manager Bryce is truly amazing and patient, he helped me and my family so much ! Chris is also extremely knowledgeable and Ivan was a Pleasure to speak with. We will be tellling all of our Verizon friends to visit this location for sure. ! 10/10
- SGsara ginsburgDec 14, 20255.012/10 experience at this Verizon store. Bryce helped me and was honestly amazing. Super patient, really knowledgeable, and made everything easy to understand without feeling rushed or pressured. Best customer service I’ve had in a long time. If you come here, definitely ask for Bryce!
- GAGoogle AccountDec 8, 20255.0The people in this store are the best , I came in with my husband furious about our bill and Bryce who I think Should be a Manager definitely talked us off the ledge. Some parts about the bill and transaction were hard to understand and Bryce sat on the phone with customer service for almost an hour correcting our promotional credits. In the same breath I think Verizons system should not make these mistakes costing the customer money. But all in all a great experience.
- MKMaria KordellNov 22, 20255.0Chris was amazing. Best experience!!
- BBBrian BolgerNov 14, 20255.0Chris and the crew were fantastic! Patient, and professional!
Frequently Asked Questions About Verizon
What products and services does Verizon at 25 Mountainview Blvd offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They support Verizon network coverage including 5G service for consumers and businesses.
What are the store hours for Verizon in Basking Ridge?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM. Note special holiday hours may apply.
What types of brands does Verizon sell at this location?
The store offers devices and accessories from brands like Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and more.
Does Verizon offer pickup services?
Yes, Verizon provides in-store and curbside pickup services for customer convenience.
How can I make an appointment at Verizon in Basking Ridge?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
What is the contact phone number for Verizon at 25 Mountainview Blvd?
The main phone number is +1 908-542-1600.
Where is Verizon in Basking Ridge located?
Verizon is located at 25 Mountainview Blvd, Ste 103, Basking Ridge, NJ 07920, USA.
What nearby dining options are available around Verizon in Basking Ridge?
Nearby restaurants include Trattoria Bolu (Italian and pizza), Chipotle Mexican Grill (Tex-Mex), Origin French Thai (Asian), and Panera Bread (cafe and bakery). Customers might enjoy meals at these places before or after their visit.
What nearby fitness and wellness centers are close to Verizon at 25 Mountainview Blvd?
StretchLab and Club Pilates are nearby gyms where customers can work out or attend classes around their Verizon visit.
Are there any banks or financial services near Verizon in Basking Ridge?
Yes, nearby banks include Keenan Bank, Chase, BPP Wealth Solutions LLC, and Wells Fargo Bank, which can be convenient for customers handling financial matters during their visit.