Customer Service
Moe received numerous commendations for his exceptional customer service, being described as helpful, knowledgeable, and patient.
Store Environment
Several customers reported unpleasant odors in the store, which detracted from their experience.
Mixed Experiences
While many praised the service, there were also complaints about unprofessional behavior from some staff members, leading to a lack of consistency in customer satisfaction.
Product Issues
Customers expressed frustration over product issues, including problems with phone transfers and warranty processes.