Verizon

4.6
448 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Tilton, NH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
120 Laconia Rd, Tilton, NH
03276, United States

Hours

Reviews

4.6
444 reviews
5 stars
363
4 stars
38
3 stars
8
2 stars
5
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Tyler, Jake, and Connor.

Efficiency

Several reviews highlighted quick service and efficient problem-solving, although some customers experienced long wait times.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude service and lack of acknowledgment from staff during busy times.

Store Environment

The store was described as busy, with some customers expressing frustration over staffing levels during peak times.
  • AG
    Alex Gelinas
    6 days ago
    5.0
    I came in with a broken phone I couldn’t access and important notes I thought were lost. Jake was honest, patient, and incredibly helpful every step of the way. He helped me choose the right plan for my current needs, troubleshot the poor service at my home, gave me clear info on getting a Verizon service extender, and even found billing issues I didn’t know I had, including charges for an Apple Watch I no longer own. He saved me money and stress. He was also handling multiple customers on his own and remained calm, professional, and respectful, even with a disgruntled customer making unreasonable demands. Jake is friendly, knowledgeable, and genuinely kind. Verizon is lucky to have him!
  • EB
    Ernst Bewersdorf
    Dec 13, 2025
    5.0
    Connor was helpful, friendly and patient
  • DJ
    David Jardin
    Dec 5, 2025
    1.0
    I would avoid this place at all costs. Everything takes forever to be done. The worst Verizon store I have ever been to in my entire life. Avoid at all costs. It’s painfully slow. It seems the staff has no clue.
  • MK
    Melissa Kutkowski
    Nov 26, 2025
    1.0
    Went in because I need to remove my phone line from the family plan I own for personal reasons. Employee didn't lift his eyes from the tablet while I explained the issue, then responded by asking if I was the account owner (this was the first statement I made to him). He looked up, laughed, and responded that they were just a retailer and he had never done what I am asking before but he guessed he could try. I decided to leave; an already emotionaly-charged, delicate situation, and I was badically laughed at and treated more of a nuisance than a customer. I went to this location solely because of the positive reviews and left sorely disappointed.
  • JD
    Janet Dean
    Nov 8, 2025
    5.0
    The associate that helped me was extremely friendly cooperative and knowledgeable. He was very quick and solving my issue and didn't make me feel stupid which is a plus because I'm not. Kudos to him.

Frequently Asked Questions About Verizon

What kind of products does Verizon in Tilton, NH offer?

Verizon in Tilton offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Google.

What are the operating hours for the Verizon store in Tilton?

The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.