Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Tilton, NH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
444 reviews
5 stars
363
4 stars
38
3 stars
8
2 stars5
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Tyler, Jake, and Connor.
Efficiency
Several reviews highlighted quick service and efficient problem-solving, although some customers experienced long wait times.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about rude service and lack of acknowledgment from staff during busy times.
Store Environment
The store was described as busy, with some customers expressing frustration over staffing levels during peak times.
- AGAlex Gelinas6 days ago5.0I came in with a broken phone I couldn’t access and important notes I thought were lost. Jake was honest, patient, and incredibly helpful every step of the way. He helped me choose the right plan for my current needs, troubleshot the poor service at my home, gave me clear info on getting a Verizon service extender, and even found billing issues I didn’t know I had, including charges for an Apple Watch I no longer own. He saved me money and stress. He was also handling multiple customers on his own and remained calm, professional, and respectful, even with a disgruntled customer making unreasonable demands. Jake is friendly, knowledgeable, and genuinely kind. Verizon is lucky to have him!
- EBErnst BewersdorfDec 13, 20255.0Connor was helpful, friendly and patient
- DJDavid JardinDec 5, 20251.0I would avoid this place at all costs. Everything takes forever to be done. The worst Verizon store I have ever been to in my entire life. Avoid at all costs. It’s painfully slow. It seems the staff has no clue.
- MKMelissa KutkowskiNov 26, 20251.0Went in because I need to remove my phone line from the family plan I own for personal reasons. Employee didn't lift his eyes from the tablet while I explained the issue, then responded by asking if I was the account owner (this was the first statement I made to him). He looked up, laughed, and responded that they were just a retailer and he had never done what I am asking before but he guessed he could try. I decided to leave; an already emotionaly-charged, delicate situation, and I was badically laughed at and treated more of a nuisance than a customer. I went to this location solely because of the positive reviews and left sorely disappointed.
- JDJanet DeanNov 8, 20255.0The associate that helped me was extremely friendly cooperative and knowledgeable. He was very quick and solving my issue and didn't make me feel stupid which is a plus because I'm not. Kudos to him.
Frequently Asked Questions About Verizon
What kind of products does Verizon in Tilton, NH offer?
Verizon in Tilton offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Google.
What are the operating hours for the Verizon store in Tilton?
The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does Verizon Tilton support in-store pickup?
Yes, Verizon Tilton offers in-store pickup for your convenience.
What payment options are accepted at Verizon Tilton?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon Tilton store?
Yes, Verizon Tilton provides free Wi-Fi for customers inside the store.
What languages are supported by the staff at Verizon Tilton?
The staff at Verizon Tilton speak English and Spanish to assist customers.
Does Verizon Tilton recycle electronics?
Yes, Verizon Tilton offers electronics recycling services.
Where is Verizon Tilton located?
Verizon Tilton is located at 120 Laconia Rd, Suite 217, Tilton, NH 03276, USA.
What nearby stores can I visit when I shop at Verizon Tilton?
Nearby you can visit shopping outlets like Bass Factory Outlet, Under Armour Factory House, and clothing stores like rue21 and Ann Taylor Factory Store, as well as the Rocky Mountain Chocolate Factory for some sweet treats.
Are there any mobile phone service providers located near Verizon Tilton?
Yes, T-Mobile is located nearby, so you can compare mobile phone services conveniently in the area.
Can I grab coffee near Verizon Tilton?
Yes, Starbucks is close by if you'd like to enjoy a coffee before or after your visit.