I made an appointment here after the main phone tech support (not this store, but the 1-800 #) was disappointing to say the least. I rushed in, running late for my appointment as a prior appointment ran over and the tech checking me in was calm and welcoming. He asked what the issue was with my laptop then offered to look at it right there and then, not having me go to the appointed area. He unfroze it in a second. BOOM, DONE!!
Control, Alt, delete hadn't worked, nor had the few suggestions from the person at the 1-800 #. But to this Tech, it was cake!!
I wish I remembered his name to give him proper credit. Not only was he a whiz with my laptop and solved the issue, he treated me professionally, courteously, and respectfully. Thank you, Geek Squad Tech!!
If only I had been able to reach the store Geek Squad before my appointment... And believe me, I tried! Nothing but endless automated response and hold times. This was the one negative, especially as my issue could have (and should have) been resolved over the phone.
DR
Denise R.
Mar 13, 2018
5.0
Over the course of eight years and two computers I have had an occasion to use their service a total of five times. Four times I received wonderful service. One time the individual (not from this store) who remoted into my computer failed to fix a windows update glitch I was getting on a Windows 7 system. Overall I am pleased with their service.
What kind of services does Geek Squad at Best Buy in Salem offer?
Geek Squad provides tech repair, setup, and support services including cell phone repair, computer repair, data recovery, and electronics repair.
Where is Geek Squad located in Salem, NH?
Geek Squad is located at 290 S Broadway, Unit E, Salem, NH 03079.
What are the opening hours for Geek Squad in Salem?
Geek Squad is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad in Salem?
You can schedule service in-store or online via their website linked through Best Buy's store page for the Salem location.
What is the contact phone number for Geek Squad in Salem?
You can reach Geek Squad Salem at +1 603-890-9002.
Does Geek Squad Salem have any special deals or promotions?
Yes, they feature Black Friday deals which can be found on their website.
Is there a Best Buy store near Geek Squad in Salem?
Yes, Geek Squad is located inside Best Buy, making it easy to access both electronics and repair services in one visit.
Are there places to ship or receive packages near Geek Squad Salem?
Yes, the UPS Access Point location nearby provides courier and shipping services, convenient for mailing needs before or after your Geek Squad visit.
What retail stores are close to Geek Squad Salem that I might visit?
Nearby retail options include Sports Authority Sporting Goods, Michaels craft stores, Five Below discount store, and DSW Designer Shoe Warehouse for a variety of shopping needs.
Are there any pet-related services near Geek Squad Salem?
Yes, nearby pet-related services include Feline Friends NH (a charity organization) and PetSmart for pet supplies and services, plus Banfield Pet Hospital for veterinary care.