Geek Squad

3.5
20 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
290 S Broadway, Salem, NH
03079, United States

Hours

Reviews

3.5
20 reviews
5 stars
11
4 stars
1
3 stars
1
2 stars
0
1 star
7
  • MF
    Mary Jo Fortes
    Mar 31, 2022
    5.0
    I made an appointment here after the main phone tech support (not this store, but the 1-800 #) was disappointing to say the least. I rushed in, running late for my appointment as a prior appointment ran over and the tech checking me in was calm and welcoming. He asked what the issue was with my laptop then offered to look at it right there and then, not having me go to the appointed area. He unfroze it in a second. BOOM, DONE!! Control, Alt, delete hadn't worked, nor had the few suggestions from the person at the 1-800 #. But to this Tech, it was cake!! I wish I remembered his name to give him proper credit. Not only was he a whiz with my laptop and solved the issue, he treated me professionally, courteously, and respectfully. Thank you, Geek Squad Tech!! If only I had been able to reach the store Geek Squad before my appointment... And believe me, I tried! Nothing but endless automated response and hold times. This was the one negative, especially as my issue could have (and should have) been resolved over the phone.
  • DR
    Denise R.
    Mar 13, 2018
    5.0
    Over the course of eight years and two computers I have had an occasion to use their service a total of five times. Four times I received wonderful service. One time the individual (not from this store) who remoted into my computer failed to fix a windows update glitch I was getting on a Windows 7 system. Overall I am pleased with their service.

Frequently Asked Questions About Geek Squad

What kind of services does Geek Squad at Best Buy in Salem offer?

Geek Squad provides tech repair, setup, and support services including cell phone repair, computer repair, data recovery, and electronics repair.

Where is Geek Squad located in Salem, NH?

Geek Squad is located at 290 S Broadway, Unit E, Salem, NH 03079.