Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Portsmouth’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
367 reviews
5 stars
337
4 stars
7
3 stars2
2 stars1
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, patient, and going above and beyond to assist them with their needs.
Mixed Experiences
While many reviews highlighted excellent service, there were also reports of poor treatment and inconsistent service from some employees.
Product Knowledge
Several customers noted the staff's expertise in explaining products and helping with technical issues, contributing to a positive experience.
Store Environment
The store was frequently described as clean and welcoming, enhancing the overall customer experience.
- DODoug & Cindy OlsonDec 6, 20255.0We worked with Tigran to switch our Verizon service to our new iPhone 17. He was VERY courteous, patient, and knowledgeable with us. We could not have had a better experience than we had with Tigran!
- SCSam CurrierOct 8, 20255.0Shawn ( not sure how he spells his name) was absolutely FANTASTIC!! He stayed late to make sure my boyfriend and I were taken care of, and he came in on his day off to help me. He was kind and patient, and did a great job at making us feel comfortable. This store is great but he is even better!
- NGNolan GoldingOct 2, 20255.0I came in with some questions and Trevor was a fantastic help. He answered all my questions quickly and went above and beyond in getting to the bottom my questions. I will recommend this Verizon store to everyone!
- ZMZachary McDonoughOct 2, 20255.0I’ve dealt with Trevor the last two years on my 16 Pro max and now my 17 Pro max. Absolutely nothing but good things to say about him and the service I received both times! Will most definitely be buying from him in the future and I highly recommend others do as well!
- KBKevin BurkeOct 2, 20255.0When you’re 82 and anything teck is scary to interact with a person who is both compassionate and knowledgeable is truly a happy thing. And that was my takeaway after dealing with Ken Grader.
Frequently Asked Questions About Verizon
What services can I expect at the Verizon store located at 2875 Lafayette Rd in Portsmouth?
At the Verizon store at 2875 Lafayette Rd, Portsmouth, you can get help upgrading smartphones including Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, as well as Verizon plans, wireless accessories, and exclusive promotions.
Which smartphone brands are available at this Verizon store?
This Verizon store offers devices from brands including Apple, Samsung, Motorola, Google, LG, HTC, and Asus.
What are the official store hours for this Verizon location in Portsmouth?
The store hours are Monday through Thursday from 9:00 AM to 7:00 PM, Friday and Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does the Verizon store at 2875 Lafayette Rd offer curbside pickup?
Yes, the store provides both in-store and curbside pickup services for customer convenience.
Can I pay my Verizon bill at the Portsmouth Cellular Sales store?
Yes, you can pay your Verizon bill in-store at Cellular Sales located at 2875 Lafayette Rd.
What payment methods are accepted at the Verizon store on Lafayette Rd?
The store accepts American Express, Discover, MasterCard, and Visa for payments.
Is an appointment necessary to visit the Verizon store at 2875 Lafayette Rd?
Appointments are not required; you can call to make one or simply stop by during business hours.
What nearby places can I visit before or after shopping at the Verizon store on Lafayette Rd?
Nearby, you can enjoy coffee at Dunkin' or Aroma Joe’s Coffee, grab a meal at Ray’s Seafood and Chowder Shack or Joe’s New York Pizza, and even get your car serviced at Sullivan Tire & Auto Service or Port City Touchless Car Wash.
Are there any nearby automotive services close to the Verizon Cellular Sales location?
Yes, nearby automotive services include Glass Pro for auto repair, Sullivan Tire & Auto Service, Stratham Tire, and Port City Touchless Car Wash for car detailing and wash services.
What nearby retail options can customers find around the Verizon store on Lafayette Rd?
Customers can visit nearby retailers such as Little Shop of Pets for pet needs, Gibb’s Oil and Taj Mahal Groceries for groceries, as well as electronics and mobile phone stores.