Verizon

4.7
370 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Portsmouth’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2875 Lafayette Rd, Portsmouth, NH
03801, United States

Hours

Reviews

4.7
367 reviews
5 stars
337
4 stars
7
3 stars
2
2 stars
1
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, patient, and going above and beyond to assist them with their needs.

Mixed Experiences

While many reviews highlighted excellent service, there were also reports of poor treatment and inconsistent service from some employees.

Product Knowledge

Several customers noted the staff's expertise in explaining products and helping with technical issues, contributing to a positive experience.

Store Environment

The store was frequently described as clean and welcoming, enhancing the overall customer experience.
  • DO
    Doug & Cindy Olson
    Dec 6, 2025
    5.0
    We worked with Tigran to switch our Verizon service to our new iPhone 17. He was VERY courteous, patient, and knowledgeable with us. We could not have had a better experience than we had with Tigran!
  • SC
    Sam Currier
    Oct 8, 2025
    5.0
    Shawn ( not sure how he spells his name) was absolutely FANTASTIC!! He stayed late to make sure my boyfriend and I were taken care of, and he came in on his day off to help me. He was kind and patient, and did a great job at making us feel comfortable. This store is great but he is even better!
  • NG
    Nolan Golding
    Oct 2, 2025
    5.0
    I came in with some questions and Trevor was a fantastic help. He answered all my questions quickly and went above and beyond in getting to the bottom my questions. I will recommend this Verizon store to everyone!
  • ZM
    Zachary McDonough
    Oct 2, 2025
    5.0
    I’ve dealt with Trevor the last two years on my 16 Pro max and now my 17 Pro max. Absolutely nothing but good things to say about him and the service I received both times! Will most definitely be buying from him in the future and I highly recommend others do as well!
  • KB
    Kevin Burke
    Oct 2, 2025
    5.0
    When you’re 82 and anything teck is scary to interact with a person who is both compassionate and knowledgeable is truly a happy thing. And that was my takeaway after dealing with Ken Grader.

Frequently Asked Questions About Verizon

What services can I expect at the Verizon store located at 2875 Lafayette Rd in Portsmouth?

At the Verizon store at 2875 Lafayette Rd, Portsmouth, you can get help upgrading smartphones including Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, as well as Verizon plans, wireless accessories, and exclusive promotions.

Which smartphone brands are available at this Verizon store?

This Verizon store offers devices from brands including Apple, Samsung, Motorola, Google, LG, HTC, and Asus.