I've been a client for at least two decades. I've enjoyed all of the doctor's and technicians - they all work hard and put their hearts into taking care of our fur babies. However, I will say that Dr. Guerino stands out the most. I know he's their Medical Director and has a lot of experience, but being exceptional takes more than knowledge and experience. It takes a special person whose employees regard highly and clients trust fully. I want to also say that I highly recommend the VCA's Care Club program for anyone with pets that have chronic illness. We tried Trupanion and it was a flop / fight - that caused more trauma than it was worth. However, Care Club has saved us a ton of money and allows me to know that we can afford / budget for the care my beloved cat needs. DO NOT decline this coverage, you will not regret it! I truly love the whole team at the VCA, but I want to call attention to two special technicians - Mike and Laine. You both have something special, Mike - my cats just love you, you understand how to make them comfortable and you're a great guy. Laine - you are a great communicator and you helped teach me how to administer meds to my cat - which would've otherwise been an impossible task. I'm so grateful for the love and care your whole team provides to me and all of my Rainbow Bridge fur babies. God bless you all.....it take special people to do the work you do!
KS
Kayla Sweet (Kay Sweet)
Aug 21, 2025
5.0
Amazing staff, clean, patient, caring, overall a lovely place. 😊🐾🐈⬛
JJ
Jacob
Aug 5, 2025
3.0
I’ve been a loyal client at VCA for over a decade, and during this time, I’ve always appreciated the care and attention my dogs have received. However, I am incredibly disappointed with our recent experience. Despite being enrolled in the monthly careclub plan that guarantees free visits, I was told that they could not see my dog for a health concern and instead recommended we go to a pet urgent care facility.
This is not the level of service I’ve come to expect after more than 10 years of loyalty. The whole point of the careclub plan is for prompt, accessible care for our pets, and to be sent somewhere else with no options for care at the clinic is extremely frustrating. I understand that staffing issues can arise, but when you've built a long-standing relationship with a veterinary clinic, I believe there should be a higher level of care and accountability.
I truly hope this situation is addressed so that other long-term clients don’t experience the same frustration. I’m left questioning the value of continuing with this practice after so many years.
Frequently Asked Questions About VCA Animal Medical Center
What are the business hours of VCA Animal Medical Center?
VCA Animal Medical Center is open Monday through Thursday from 7:00 AM to 6:00 PM, Friday from 7:00 AM to 4:00 PM, and Saturday from 7:30 AM to 4:00 PM. It is closed on Sundays.
Where is VCA Animal Medical Center located?
It is located at 1550 Woodbury Avenue, Portsmouth, NH 03801, USA.
What veterinary services are offered at VCA Animal Medical Center?
Services include advanced care, allergy and itchy skin relief, diabetes treatment for dogs and cats, diagnostics, diet and nutrition, disease treatment, flea and tick control, general care, heartworm disease treatment, internal medicine, medications/prescriptions, parasite control, pet wellness exams, physical exams, preventive care, puppy and kitten wellness, senior pet wellness, spay and neuter, vaccines, and weight loss programs.
Is VCA Animal Medical Center accredited or associated with any organization?
Yes, it is associated with the American Animal Hospital Association (AAHA).
Does VCA Animal Medical Center have any new visitor promotions?
Yes, new visitors can receive a Free First Exam coupon by visiting their website.
How can I contact VCA Animal Medical Center?
You can reach them by phone at +1 603-436-4922 or the main line +1 603-294-4318.
What online resources are available to learn more about VCA Animal Medical Center?
You can visit their website at https://vcahospitals.com/animal-medical-center-portsmouth or find them on Facebook at https://www.facebook.com/513539312033301.
Are there dining options near VCA Animal Medical Center if I want to eat before or after my visit?
Yes, nearby dining options include QDOBA Mexican Eats, Dave's Hot Chicken, Tropical Smoothie Cafe, Jersey Mike's Subs, Wendy's, Applebee's Grill + Bar, and Ruby Tuesday.
What pet-related services or shops are near VCA Animal Medical Center?
Nearby pet-related places include another VCA Animal Medical Center location offering pet sitting, the Loyal Companion pet store, and additional VCA Animal Medical Center veterinary services nearby.
What other services or stores are nearby that could be useful during a visit to VCA Animal Medical Center?
Nearby useful services and stores include Shaw's retail store, Citizens Bank and Chase Bank for banking needs, Motto Clear Aligners and Aspen Dental for dental care, and hair salons such as Hair by Elspeth and ColorBox Salon.