Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in North Conway, NH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
389 reviews
5 stars
326
4 stars
26
3 stars
11
2 stars
7
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and going above and beyond to assist with their needs.
Professionalism
Many reviews highlighted the professionalism of the employees, noting their patience and thorough explanations during the purchasing process.
Store Experience
The store environment was generally described as clean and welcoming, although some customers mentioned issues with accessibility.
Product Knowledge
Staff demonstrated a high level of product knowledge, helping customers with technical issues and upgrades effectively.
Mixed Feedback
While most reviews were positive, a few customers expressed dissatisfaction with specific service issues or unexpected charges.
- JZJennifer ZulickDec 29, 20255.0Thank you for your exemplary service today; your team was working without Internet, and you all handled it with grace and ingenuity. You took the time, had a few tricks up your sleeves, and made it happen despite the hurdles. You rule.
- DRDana RoyDec 29, 20255.0My forever go-to store! Jill, Mike, Ryan and Steve go above and beyond for their customers. Always willing to help, and always smiling.
- YYYorkPaDec 27, 20251.0Total scam!!! Avoid!!! Charged my elderly father FULL price phone when others give a great new phone away for free. Then told him he needed to buy useless extras for another overpriced $189. Bad area coverage at his house added to that, and Verizon is a horrible choice in this area of New Hampshire. Avoid this place!!!
- SSSarah StaleyDec 18, 20255.0They are amazing at customer service. We feel blessed to have such kind and knowledgeable customer service every single time we walk through the doors here in Conway New Hampshire. They go above & beyond always smiling.
- LMLynda MuiseDec 17, 20255.0The store in North Conway was s excellent everyone is very knowledgeable.
Frequently Asked Questions About Verizon
What products does Verizon - Victra in North Conway offer?
They offer a full range of wireless devices including smartphones, tablets, wearable devices, mobile broadband, and accessories from brands like Verizon Wireless, Samsung, Apple, and more.
What services are available at the Verizon store in North Conway?
Services include new lines, upgrades, new devices, and accessories. The store also offers in-store pickup and device protection.
What are the store hours for Verizon in North Conway?
Monday to Friday: 9 AM to 7 PM, Saturday: 9 AM to 6 PM, Sunday: 10 AM to 6 PM.
Which payment options does Verizon - Victra accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon - Victra offer any environmental services?
Yes, they offer electronics recycling services.
Is there free Wi-Fi available at the Verizon Victra store?
Yes, the store provides free Wi-Fi for customers.
Can I use mobile NFC payments at Verizon - Victra in North Conway?
Yes, they accept mobile NFC payments like Android Pay, Apple Pay, and Samsung Pay.
What nearby restaurants are close to Verizon in North Conway?
Nearby restaurants include Wendy's, Fiesta Jalisco Mexican Restaurant, Starbucks, and Black Cap Grille, offering various dining options before or after your visit.
How can I get to Verizon - Victra near the North Conway Scenic Railroad?
You can visit Verizon - Victra located close to the North Conway Scenic Railroad train station, making it convenient for travelers using the railroad to access wireless services and devices.
Are there any hotels near Verizon - Victra in North Conway for travelers?
Yes, nearby hotels include Home2 Suites by Hilton North Conway and Green Granite Inn, an Ascend Collection Hotel, ideal for customers planning extended stays while visiting Verizon.