Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in North Conway, NH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
The staff is consistently praised for being friendly, knowledgeable, and helpful, often going above and beyond to assist customers.
Professionalism
Many reviews highlight the professionalism of the employees, with specific mentions of thoroughness and patience in addressing customer needs.
Mixed Experiences
While most feedback is positive, there are some negative experiences regarding pricing and service issues, indicating inconsistency in customer satisfaction.
Store Environment
Some customers noted the store's physical environment as needing improvement, particularly regarding accessibility and comfort.
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Jamie Newcombe
Feb 8, 2026
5.0
Very nice, helpful and knowledgeable, was a great experience. Had me all set and out the door with a new phone and service within a half hour
PW
patrick walsh
Jan 15, 2026
5.0
Can't say enough good things about what a great help Steve is. He has helped me several times and each time he was thorough, professional, knowledgeable and took the time to make sure my needs were met.
JZ
Jennifer Zulick
Dec 29, 2025
5.0
Thank you for your exemplary service today; your team was working without Internet, and you all handled it with grace and ingenuity. You took the time, had a few tricks up your sleeves, and made it happen despite the hurdles. You rule.
DR
Dana Roy
Dec 29, 2025
5.0
My forever go-to store! Jill, Mike, Ryan and Steve go above and beyond for their customers. Always willing to help, and always smiling.
YY
YorkPa
Dec 27, 2025
1.0
Total scam!!! Avoid!!! Charged my elderly father FULL price phone when others give a great new phone away for free. Then told him he needed to buy useless extras for another overpriced $189. Bad area coverage at his house added to that, and Verizon is a horrible choice in this area of New Hampshire. Avoid this place!!!