Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in New London, NH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
172 reviews
5 stars
141
4 stars
10
3 stars0
2 stars1
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Will, Jack, and Kevin for their exceptional service.
Efficiency
Several reviews noted the efficiency of the staff in assisting customers with their needs, often completing transactions quickly and effectively.
Management Issues
There were complaints about poor management, including understaffing during busy times and issues with appointment scheduling, leading to long wait times.
Mixed Experiences
While many customers had positive experiences, some reported significant frustrations with service quality and management, indicating inconsistency in customer satisfaction.
- STSherri TherrienDec 21, 20255.0Tim was efficient, friendly and extremely helpful assisting me with my new device. His service was excellent. He had my new device all set up and I was in and out of the store all within 20 minutes.
- LSLisa SegalNov 30, 20255.0Will H was absolutely amazing, he helped me with getting my new phone. He was extremely knowledgeable and he went out of his way to make sure everything was transferred correctly. I would definitely recommend him to anyone in making the decision when purchasing a new phone and plan. Thank you Will for helping me through the process.
- LMLynn MarshallNov 10, 20255.0Will was fabulous. In fact the whole crew of Tim and another guy whose name I forgot are very yr professional and respectful and do a great job managing the flow of customers in this very small store in New London, New Hampshire
- SBSandra BravoOct 17, 20255.0Will assisted me in transferring data to a new phone in such a helpful and pleasant manner. He then switched my plan to an international one right before we were leaving for Italy. I was so pleased with his service! Thank you Will!
- MGmason greeneSep 20, 20255.0Will helped me and my fiance get new phones. He was super understanding when we were unable to get information from other cellular company, for a line transfer. Great guy and easy to work with
Frequently Asked Questions About Verizon
What products does Verizon offer at the New London, NH store?
The Verizon store offers wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the operating hours of the Verizon store in New London?
The store is open Monday to Friday from 9 AM to 7 PM, Saturdays from 10 AM to 6 PM, and Sundays from 11 AM to 6 PM.
Does Verizon in New London support in-store pickup?
Yes, in-store pickup is available at this location.
Which brands are available at the Verizon Authorized Retailer in New London?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate, Otterbox, PureGear, and more.
What payment methods can I use at the Verizon store in New London?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon Authorized Retailer in New London offer device recycling?
Yes, the store provides electronics recycling services.
What languages are supported by the Verizon store staff in New London?
The staff supports English and Spanish languages.
Where can I find banking services near the Verizon store in New London?
Mascoma Bank, which offers banking, installment loans, and ATM services, is located nearby.
Are there any places to get hair or beauty services close to the Verizon store in New London?
Yes, nearby salons include New Image Styling Salon, Erin's Haircuts For Men, The Hair Station, and Coco Nails Salon.
What nearby stores can I visit before or after shopping at Verizon in New London?
You can visit Tatewell Gallery for art and flowers, Rocky's Ace Hardware for retail goods, or Hannaford Supermarkets for groceries and liquor.