Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in New London, NH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
169 reviews
5 stars
138
4 stars
10
3 stars0
2 stars1
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Will, Jack, and Kevin.
Technical Support
Several reviews highlighted the staff's ability to assist with technical issues and phone setups, often going above and beyond to resolve problems.
Store Management
There were complaints about poor management, including issues with staffing and long wait times, leading to frustration among customers.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and services, making the purchasing process smoother.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding service quality and management, indicating inconsistency in customer satisfaction.
- LMLynn MarshallNov 10, 20255.0Will was fabulous. In fact the whole crew of Tim and another guy whose name I forgot are very yr professional and respectful and do a great job managing the flow of customers in this very small store in New London, New Hampshire
- SBSandra BravoOct 17, 20255.0Will assisted me in transferring data to a new phone in such a helpful and pleasant manner. He then switched my plan to an international one right before we were leaving for Italy. I was so pleased with his service! Thank you Will!
- MGmason greeneSep 20, 20255.0Will helped me and my fiance get new phones. He was super understanding when we were unable to get information from other cellular company, for a line transfer. Great guy and easy to work with
- VGVicki GilbertSep 9, 20255.0Jack was very knowledgeable, professional and helpful. Made our transactions seamless!
- JLJanet LizotteAug 30, 20255.0Tim at the Verizon store in New London, NH could not have been more patient, helpful and persistent, especially when faced with challenges trying to switch my phone service from Xfinity to Verizon. I am so appreciative of his commitment to getting the job done thoroughly and as expeditiously as possible.
Frequently Asked Questions About Verizon
What products does Verizon offer at the New London, NH store?
The Verizon store offers wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the operating hours of the Verizon store in New London?
The store is open Monday to Friday from 9 AM to 7 PM, Saturdays from 10 AM to 6 PM, and Sundays from 11 AM to 6 PM.
Does Verizon in New London support in-store pickup?
Yes, in-store pickup is available at this location.
Which brands are available at the Verizon Authorized Retailer in New London?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate, Otterbox, PureGear, and more.
What payment methods can I use at the Verizon store in New London?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon Authorized Retailer in New London offer device recycling?
Yes, the store provides electronics recycling services.
What languages are supported by the Verizon store staff in New London?
The staff supports English and Spanish languages.
Where can I find banking services near the Verizon store in New London?
Mascoma Bank, which offers banking, installment loans, and ATM services, is located nearby.
Are there any places to get hair or beauty services close to the Verizon store in New London?
Yes, nearby salons include New Image Styling Salon, Erin's Haircuts For Men, The Hair Station, and Coco Nails Salon.
What nearby stores can I visit before or after shopping at Verizon in New London?
You can visit Tatewell Gallery for art and flowers, Rocky's Ace Hardware for retail goods, or Hannaford Supermarkets for groceries and liquor.