Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in New London, NH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Will, Jack, and Kevin.
Efficiency
Several reviews highlighted the quick service and efficiency of staff in assisting customers with their needs, often completing transactions in a timely manner.
Store Management
There were complaints regarding poor management and staffing issues, leading to long wait times and unprofessional experiences for some customers.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and services, helping them make informed decisions.
Inconsistent Experiences
While many reviews were positive, some customers reported negative experiences, including issues with service and product availability.
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Judy Gordon
1 day ago
5.0
Excellent experience with a very patient and informed person. Also he was very good at teaching me.
JW
Jaclyn Wilson
Feb 19, 2026
5.0
Walked in w/out an appointment and was greeted right away. I had cracked my screen cover and they replaced it in about 10 minutes. Very happy with the service.
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Beth Condict
Feb 1, 2026
5.0
Tim was extremely helpful, friendly and knowledgeable. An all around pleasant and easy experience. Couldn’t have been better.
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Ashley Elizabeth
Jan 27, 2026
5.0
Jack was extremely helpful, patient and informative. Excellent customer service, so glad I went! Very happy overall.
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Sherri Therrien
Dec 21, 2025
5.0
Tim was efficient, friendly and extremely helpful assisting me with my new device. His service was excellent. He had my new device all set up and I was in and out of the store all within 20 minutes.