Best Buy

Reviews

• RE

  Ramona Eastman

  6 days ago
  1.0
  I came to this Best Buy before Christmas because my mom was buying me a CarPlay system for my car as a gift and I knew exactly what I wanted. I’ve already done all the research of exactly what I wanted. I went to the store went to grab it a worker came up to me asking what I was looking to get and I told him I was looking to get what I have in my hands and he said do you even know what that does and I said yes I already looked it up. He’s like you are aware that it does not play music, correct? Which I said, yes, but I lied because I know in fact that the system I was getting was able to play music it’s not the reason why I was getting it, but it does indeed play music. It felt like the worker was trying to Get me to not buy it in on top of that. He is not educated at all on the section that he works on. He should not be going up to customers giving them false information about a product. And going to check out it is pretty annoying how hard they try to push you to get a Best Buy credit card. I do not shop at Best Buy whatsoever. I only came there for one product and I said that to the worker at the cash register, but he kept on trying to get me to get the card, but I told him multiple times. I was not interested when a customer says no I’m not interested the first time you shouldn’t keep on pushing I get that’s how jobs are. I’ve worked in Retail But every retail worker should know there’s a limit to how many times you should ask before you start pissing off. Once or twice, maybe OK but once it gets over five times of saying, are you sure you don’t want this card and then trying to explain more benefits when I already said no I’m not interested that is pushing. And I know it’s not the cashier’s fault it’s most likely the company pushing him to do so because I have had companies get mad at you if you don’t have enough point of people signing up for a certain thing is the stupidest thing ever. So this location needs to retrain their employees about certain products if they’re going to be working that section and they need to stop pushing the cashiers to push people to sign up for stuff that they do not want to sign up for
• KR

  Keith Ringer

  Jan 3, 2026
  1.0
  Employees were great but they clearly need more employees. Place was crowded and checking out took forever with a HUGE line
• YY

  Yuvraj

  Jan 2, 2026
  1.0
  Younger, tall guy (wearing a “Meta” sweater on 1/2) at the pickup desk was a total wise guy. You can’t work in customer service and also be abrasive & expect your customers to know every single thing about your store trade-in policies. Would not recommend this Best Buy location.
• TC

  Tim Cloutier

  Jan 1, 2026
  2.0
  After not shopping in a Best Buy in about 5 years I remember why after visiting here. Random stuff on the shelves everywhere with no prices. Lack of any help as they were stuck at the counter trying to sell protection plans. Just shop online.
• EY

  Elizabeth Yaf

  Dec 16, 2025
  1.0
  Due to an online error on their part, the staff in store were unwilling to assist and therefore directed me to the customer service number. I was then told by 2 representatives that my order would be honored. Then I was directed to a third representative that said there was nothing they could do and my order would not be honored. They wasted too much of my time and lacked common sense. They have lost our business now and in the future.

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