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Apple Pheasant Lane

3.8
(1062 reviews)

Business Details

310 Daniel Webster Highway, Nashua, NH
03060, United States
(603) 521-3400
https://www.apple.com/retail/pheasantlane/

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Pheasant Lane
310 Daniel Webster Highway, Nashua, NH
03060, United States

Hours

Reviews

3.8
1,062 reviews
5 stars
560
4 stars
158
3 stars
87
2 stars
44
1 star
213

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising staff for being helpful and friendly, while others report rude and unhelpful interactions.

Wait Times

Many customers experienced long wait times for service, even with appointments, leading to frustration.

Product Knowledge

While some staff members were noted for their knowledge and helpfulness, others were criticized for lacking product knowledge and providing incorrect information.

Store Organization

The store is often described as disorganized, making it difficult for customers to get assistance promptly.

Overall Experience

Overall experiences vary widely, with some customers having excellent interactions while others report significant dissatisfaction.
  • TM
    Thomas Morton
    Feb 14, 2026
    1.0
    Yes, Apple has faced numerous, well-documented criticisms and legal actions regarding unethical practices. Major issues include labor violations and poor conditions in supplier factories, environmental impact, tax avoidance schemes, monopolistic App Store practices, and lawsuits regarding child labor in its cobalt supply chain. Key areas of criticism include: * Labor and Human Rights: Apple has been criticized for dangerous conditions and low wages at supplier factories in China. A 2019 lawsuit named Apple regarding child labor in Congolese cobalt mines. * Tax Practices: The company has been accused of using tax havens, such as in Ireland and the Netherlands, to avoid taxes. * Environmental & Product Issues: Critics have challenged the accuracy of Apple's environmental reporting, including claims of "carbon neutral" products. * Legal and Privacy Issues: Apple settled a class-action lawsuit for $95 million regarding Siri data privacy. They have also faced intense scrutiny over anticompetitive App Store policies. * Security Cooperation: The company faced scrutiny over its stance on user privacy vs. assisting law enforcement in investigations, such as the Apple vs. FBI case. Despite these, Apple often highlights its initiatives in safety, security, and supply chain oversight, such as blocking billions in fraudulent App Store transactions.
  • GF
    Grace Fu
    Feb 13, 2026
    5.0
    I traded in my old Apple Watch here and bought a new one, staff was very nice and friendly.
  • PS
    patel shashwat
    Jan 27, 2026
    5.0
    This is a great store. I got a really good deal on my ipad pro and the proactive employee was really helpful in making the right decision will surely visit again. Excellent! 😊
  • ML
    Michael Lavoie
    Jan 20, 2026
    5.0
    Initially, I visited the store to upgrade my phone and my girlfriend’s. Unfortunately, T-Mobile’s annoying behavior caused some issues with the upgrade process. However, the employees were incredibly understanding and accommodating. I’m thrilled to share that I finally received my phone today. I opted for the iPhone 17 Pro, which is quite challenging to find these days. Every staff member I interacted with was exceptionally helpful and guided me through the process swiftly. The only time it took longer was during the data transfer. I want to express my sincere gratitude to the management for their excellent communication and to the staff who promptly called me back to put the phone on hold. To expedite the process, I recommend coming prepared with all the necessary information, especially your iCloud password. Conducting some research beforehand and understanding the deals and options available can also be immensely beneficial. This principle applies to any store visit. Effective communication and a friendly demeanor go a long way in ensuring a positive experience. They’ll assist you if you’re willing to help them. Stay awesome!
  • JW
    Judy W
    Jan 16, 2026
    1.0
    Bad service, when we go inside want to purchase pro-vision, but no one come to say hi! Totally ignored us! How? ! Can not believe this happened!

Frequently Asked Questions About Apple Pheasant Lane

What products can I find at Apple Pheasant Lane?

Apple Pheasant Lane offers iPhone, Mac, Apple Watch, iPad, and other Apple products.

What services does Apple Pheasant Lane provide?

The store provides technical support at the Genius Bar and in-store shopping with Apple Specialists available to assist you.

Brand Certified Facts from Apple Pheasant Lane

Apple Pheasant Lane partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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