Verizon

3.6
443 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Manchester for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Verizon
1111 S Willow St, Manchester, NH
03103, United States

Hours

Reviews

3.7
300 reviews
5 stars
164
4 stars
40
3 stars
19
2 stars
5
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were criticized for rudeness and lack of attention.

Staff Knowledge

Several customers highlighted the knowledge and expertise of specific staff members, particularly in resolving issues and providing recommendations.

Store Experience

The store environment received positive remarks for cleanliness and organization, but some customers reported long wait times and feeling ignored.

Sales Practices

There were complaints about aggressive sales tactics and misinformation regarding promotions, leading to customer dissatisfaction.
  • PS
    PJ Sopel
    2 days ago
    5.0
    Greeted immediately. Explained my problem. Rep said no problem. Returned in 1 hour. All was fixed. TY
  • TF
    Tanner Fontaine
    4 days ago
    1.0
    Manager is lazy and rude Did not help me
  • MT
    Michael Tardiff
    Dec 28, 2025
    1.0
    I’ve been a Verizon customer for 22 years and have had many good experiences and many bad experiences. She may not even realize it, but Lisa treated me so poorly in my most recent visit that I’ve lost all respect for her and for this company. I encourage her to actually listen to customers concerns before sputtering her rude and disrespectful responses. If I ever have to go to this store again and see Lisa, I’ll honestly just leave. Completely dissatisfied!
  • AW
    Andrew Weaver
    Dec 16, 2025
    5.0
    Noah was awesome. He was super friendly and knowledgeable. At no point was he pushy nor did we feel pressured. Ask for noah. He’s terrific at his job.
  • EP
    E P
    Dec 8, 2025
    5.0
    Thomas worked with me to get my old service switched over and handled everything with both proffesionalism and a cheerful personality regardless of the nightmare my old service was taking hours, literally hours to get things resolved.

Frequently Asked Questions About Verizon

What types of products can I find at the Verizon store in Manchester?

The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, laptops, and mobile hotspots.

What are the store hours for Verizon in Manchester, NH?

Verizon Manchester is open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 7 PM, and Sunday from 10 AM to 5 PM.