Best Buy

4.1
3341 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1500 S Willow St, Manchester, NH
03103, United States

Hours

Reviews

4.1
3,341 reviews
5 stars
1,711
4 stars
920
3 stars
391
2 stars
101
1 star
218

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and knowledge of staff, others reported poor service and unresponsive employees.

Product Availability

Several customers experienced issues with product availability, including items being out of stock or not ready for pickup despite prior confirmation.

Store Condition

Reviews indicate that some locations are perceived as dirty or poorly organized, impacting the overall shopping experience.

Pricing Issues

Customers expressed concerns about pricing, with some finding better deals elsewhere and others frustrated by price matching inconsistencies.

Staff Knowledge

While many customers appreciated knowledgeable staff, others felt that employees lacked expertise or were not adequately trained.
  • JG
    James Grandmaison
    6 days ago
    3.0
    I know I'm not a young guy. But, I do know a little about computers. So being talked to by a young man like I just found out what a computer was yesterday was a little insulting.
  • QQ
    Quim29
    Nov 15, 2025
    3.0
    Bought a high sense U7 55 inch TV. Continue to have a problem with a NESN 360 app. Call the geek squad they couldn’t do anything called Best Buy. They wouldn’t or couldn’t do anything checked with NESN AND They couldn’t help. $800 TV. Great picture, but doesn’t play well with hockey games. Screen jumps continuously every 2-4 seconds. Stay way away from this model Bruins Fans !!
  • AL
    Amanda Landry
    Nov 14, 2025
    1.0
    I’ve been shopping here for years, have a membership, credit card, and recently bought a TV — but the woman at the front who seems to handle loss prevention and sits on a computer all day is consistently rude. Her attitude toward customers is unprofessional and unnecessary. After this last visit, I’m done shopping here and will take my business elsewhere.
  • BM
    Brian Mcphee
    Nov 3, 2025
    1.0
    They never answer the phone ever this it why I miss circuit city they did everything right Best Buy has Gina down hill about to cut up the credit card it’s no use of you can’t speak to them on the phone instead I have to drive over an hr to find out I can’t even get an appointment you people don’t care about your customers yall are just lazy
  • DG
    Dylan Gomes
    Nov 2, 2025
    1.0
    Avoid this store, I drove over an hour to pick up an open box TV and it was completely cracked. You would think they would offer to do something for me driving all the way over and the item being damaged before I got there. But nope, they said best we can do is give you a refund. The people who work in inventory don’t care and are sloppy. Ended up having to drive 2 hours the next day to pick up a similar TV for more money. Do better.

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Manchester, NH?

You can shop TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Manchester, NH.

What are the store hours for Best Buy at 1500 S Willow St?

Best Buy is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.