Feedback on customer service is mixed; while some customers praised the helpfulness and knowledge of staff, others reported poor service and unresponsive employees.
Product Availability
Several customers experienced issues with product availability, including items being out of stock or not ready for pickup despite prior confirmation.
Store Condition
Reviews indicate that some locations are perceived as dirty or poorly organized, impacting the overall shopping experience.
Pricing Issues
Customers expressed concerns about pricing, with some finding better deals elsewhere and others frustrated by price matching inconsistencies.
Staff Knowledge
While many customers appreciated knowledgeable staff, others felt that employees lacked expertise or were not adequately trained.
JG
James Grandmaison
6 days ago
3.0
I know I'm not a young guy. But, I do know a little about computers. So being talked to by a young man like I just found out what a computer was yesterday was a little insulting.
QQ
Quim29
Nov 15, 2025
3.0
Bought a high sense U7 55 inch TV. Continue to have a problem with a NESN 360 app. Call the geek squad they couldn’t do anything called Best Buy. They wouldn’t or couldn’t do anything checked with NESN AND They couldn’t help. $800 TV. Great picture, but doesn’t play well with hockey games. Screen jumps continuously every 2-4 seconds. Stay way away from this model Bruins Fans !!
AL
Amanda Landry
Nov 14, 2025
1.0
I’ve been shopping here for years, have a membership, credit card, and recently bought a TV — but the woman at the front who seems to handle loss prevention and sits on a computer all day is consistently rude. Her attitude toward customers is unprofessional and unnecessary. After this last visit, I’m done shopping here and will take my business elsewhere.
BM
Brian Mcphee
Nov 3, 2025
1.0
They never answer the phone ever this it why I miss circuit city they did everything right Best Buy has Gina down hill about to cut up the credit card it’s no use of you can’t speak to them on the phone instead I have to drive over an hr to find out I can’t even get an appointment you people don’t care about your customers yall are just lazy
DG
Dylan Gomes
Nov 2, 2025
1.0
Avoid this store, I drove over an hour to pick up an open box TV and it was completely cracked. You would think they would offer to do something for me driving all the way over and the item being damaged before I got there. But nope, they said best we can do is give you a refund. The people who work in inventory don’t care and are sloppy. Ended up having to drive 2 hours the next day to pick up a similar TV for more money. Do better.
What types of products can I find at Best Buy in Manchester, NH?
You can shop TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Manchester, NH.
What are the store hours for Best Buy at 1500 S Willow St?
Best Buy is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Manchester offer in-store and curbside pickup services?
The store offers in-store pickup and curbside pickup services for your convenience.
Is Geek Squad support available at this Best Buy location?
Yes, Geek Squad support and computer repair services are available at this Best Buy location.
Can I recycle my old electronics at this Best Buy store?
Yes, this Best Buy location offers electronic recycling services.
What payment methods are accepted at the Best Buy in Manchester?
This location accepts debit cards and personal checks, and does not require cash only payments.
Which nearby places can I visit for food options before or after shopping at Best Buy?
Nearby food options include BurgerIM, MIU (a Vietnamese cafe), Buffalo Wild Wings, Sarku Japan, Dunkin', Dairy Queen, Auntie Anne's Pretzels, Charley's Grilled Subs, Arby's, D'Angelo Grilled Sandwiches, Ruby Thai Kitchen, and the Mall of New Hampshire Food Court.
Are there nearby entertainment or leisure activities close to Best Buy in Manchester?
Yes, nearby entertainment includes LOK'd Room Escape for escape room experiences and The Walking Company for shopping and concerts.
Which nearby stores can complement my shopping experience at Best Buy?
Nearby complementary stores include Geek Squad for tech support, The Walking Company and Payless ShoeSource for shoes, Cycle Gear for motorcycle gear, American Eagle and Tillys for clothing, and Pandora for jewelry.
How can I contact Best Buy in Manchester for further inquiries or support?
You can contact Best Buy in Manchester by calling +1 603-622-0804 or visiting their website at https://stores.bestbuy.com/nh/manchester/1500-s-willow-st-536.html/?ref=NS&loc=ns100.