Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Apple The Mall of New Hampshire
1500 S Willow Street, Manchester, NH
03103, United States
Hours
Reviews
3.8
1,280 reviews
5 stars
649
4 stars
223
3 stars
112
2 stars
47
1 star
249
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude interactions and poor service experiences.
Appointment Issues
Several customers expressed frustration with appointment scheduling and wait times, often feeling ignored or misinformed during their visits.
Product Availability
Customers frequently mentioned issues with product availability, including delays in order fulfillment and lack of stock for items they wanted to purchase.
Repair Experiences
Repair services received mixed reviews, with some customers satisfied with the assistance they received, while others felt misled or dissatisfied with the outcomes.
- PSPraveen SachdevaJan 3, 20261.0Lousy & lazy staff,will keep u waiting while chatting among themselves seeing the staff I feel apple days are over
- KKKosta KonstantinovicDec 28, 20251.0Infinite wait lines to purchase a phone or any device. At least 5 employees just standing next to tables talking to each other and looking around. 3 guys doing the same job to put you on a list. Very inefficient store
- RMRonald MagoonDec 16, 20251.0I made an appointment at the Apple Store for issues with my MacBook. After some initial discussion with a rep, I decided it was better to buy a new one rather than invest in a repair. Given this, I was walked over to the dedicated table and sales associate for a replacement. I stood there for approximately 10 minutes while she helped a customer with a return. There were only the two of us at the table. Despite the lack of people, the sales associate never acknowledged my presence or let me know she’d “be right with me”. Even when she finished with the other customer, she still didn’t look at me and simply walked off and went out back in the employee area. After a minute or so, I noticed she came back out again, only to return to the employee area; leaving me standing at the table alone and not knowing what to do. I figured it out pretty quickly though - I walked out. What an incredibly rude and disrespectful way to treat someone who’s actually trying to buy their product.
- MJMidhun JoyDec 14, 20251.0I walked in at 2:30pm and was put on the waitlist for a Genius Bar appointment, with expectations set for a 1:20-1:40 minute wait. When I walked in at 3:45 to get an update on the wait time, an employee named Hamsa said he could not see me on the waitlist yet. And then later he said that I was all set for an appointment at 5:10pm - I decided to try my luck at another store. More than an hour wasted thanks to these folks.
- DRDevin RiosDec 12, 20251.0What in God's name is going on here. I paid for an item go in to get said item wait for an hour to be told "it's an option 6 the pickup person was changed so we need to call and verify, and call apple and this and that it's very technical" wait another half hour only to be pulled aside asked what they can do for me and then I'm told to call Apple. Apple.. I gave you money for a product to pick up at this location, go out back and get my product. We aren't selling Ferraris here, were selling garbage iPhones. You had no problem pulling the money from my account in seconds, why am I waiting hours to get my item?! Consider this order canceled I'll stick with Android.
Frequently Asked Questions About Apple The Mall of New Hampshire
What products can I find at Apple The Mall of New Hampshire?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple The Mall of New Hampshire.
Where is Apple The Mall of New Hampshire located?
Apple The Mall of New Hampshire is located at 1500 S Willow Street, Manchester, NH 03103, United States.
What are the store hours for Apple The Mall of New Hampshire?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours may vary or be closed on certain dates.
Does Apple The Mall of New Hampshire offer technical support?
Yes, technical support is available at the Genius Bar located inside the store.
Can I order Apple products for pickup at Apple The Mall of New Hampshire?
Yes, the store offers in-store pickup service for your Apple product orders.
Is there wheelchair accessible entrance at the store?
Yes, Apple The Mall of New Hampshire has a wheelchair accessible entrance for all customers.
Does the store accept mobile NFC payments and debit cards?
Yes, you can pay with mobile NFC payments and debit cards at Apple The Mall of New Hampshire.
Are there places nearby where I can grab a meal before or after visiting Apple The Mall of New Hampshire?
Yes, nearby dining options include Dairy Queen (Treat) for desserts and fast food, Arby's for sandwiches, and Delicious Balance for Caribbean and Latin American cuisine in the Mall of New Hampshire area.
What clothing stores are close to Apple The Mall of New Hampshire?
Nearby clothing stores include Icing, Torrid, The Children's Place, Men's Wearhouse, GAP, francesca's, Old Navy, and Zumiez, offering a range of fashion options you can explore.
Is there a food court near Apple The Mall of New Hampshire where I can find diverse food options?
Yes, the Mall of New Hampshire Food Court is nearby where you can enjoy a variety of food choices during your visit.