Verizon

4.4
321 reviews
Wireless Zone® of Laconia, New Hampshire, Verizon Wireless, cell phones, mobile accessories, smartphones

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Laconia, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1106 Union Ave.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Curbside pickupAvailable

Location

Verizon
1106 Union Ave, Laconia, NH
03246, United States

Hours

Reviews

4.4
316 reviews
5 stars
255
4 stars
14
3 stars
4
2 stars
13
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, particularly highlighting employees like Libby, Bryce, and Jeremy.

Mixed Experiences

While some customers had excellent service, others reported rude or unhelpful interactions, particularly with certain staff members.

Sales Practices

Several reviews mentioned issues with misleading information regarding phone upgrades and trade-in values, leading to dissatisfaction with billing.

Store Environment

The store was generally described as clean and welcoming, though some customers noted a lack of staff during busy times.
  • CH
    Claire Hebert-Dow
    1 day ago
    5.0
    Today I entered the Verizon store I’ve worked with for over 20 years and I have never* felt the level of customer satisfaction that I did today with Jordan. Jordan Robinsonis a true asset to this organization because they’ve seen enough turnover for me to know that not everybody enters this position, excited about helping customers with their minute problems. Jordan made me feel like a winner in spite of my definite issue with my recent update. His personality is one of warmth and openness to hear your problem. * Manager Libby is great - always has been.
  • RF
    Ron Fulmer
    4 days ago
    5.0
    I continue to be incredibly pleased with the customer service at the Verizon store in Laconia, New Hampshire. In particular, both James and Jordan were very helpful and knowledgeable, and help me solve my issue with my phone.
  • RS
    Richelle Snell
    Dec 21, 2025
    5.0
    Best Verizon store! Always helpful and personal the two Gentlemen there on 12/21/2025 which I don't remember their names I apologize were amazing and so helpful could not be more pleased with their service.
  • BB
    Ben Ben
    Dec 20, 2025
    5.0
    Jordan was amazing best customer service and answered all my questions
  • JH
    June Huot
    Dec 18, 2025
    5.0
    Bryce was outstanding answed all of our questions

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Laconia offer?

Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and provides Verizon network coverage including 5G for consumers and businesses.

What are the store hours for Verizon Wireless Zone in Laconia?

The store is open Monday through Saturday from 9:00 AM to 6:00 PM and on Sunday from 10:00 AM to 5:00 PM.