Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Laconia, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1106 Union Ave.
Details
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
316 reviews
5 stars
255
4 stars
14
3 stars4
2 stars
13
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, particularly highlighting employees like Libby, Bryce, and Jeremy.
Mixed Experiences
While some customers had excellent service, others reported rude or unhelpful interactions, particularly with certain staff members.
Sales Practices
Several reviews mentioned issues with misleading information regarding phone upgrades and trade-in values, leading to dissatisfaction with billing.
Store Environment
The store was generally described as clean and welcoming, though some customers noted a lack of staff during busy times.
- CHClaire Hebert-Dow1 day ago5.0Today I entered the Verizon store I’ve worked with for over 20 years and I have never* felt the level of customer satisfaction that I did today with Jordan. Jordan Robinsonis a true asset to this organization because they’ve seen enough turnover for me to know that not everybody enters this position, excited about helping customers with their minute problems. Jordan made me feel like a winner in spite of my definite issue with my recent update. His personality is one of warmth and openness to hear your problem. * Manager Libby is great - always has been.
- RFRon Fulmer4 days ago5.0I continue to be incredibly pleased with the customer service at the Verizon store in Laconia, New Hampshire. In particular, both James and Jordan were very helpful and knowledgeable, and help me solve my issue with my phone.
- RSRichelle SnellDec 21, 20255.0Best Verizon store! Always helpful and personal the two Gentlemen there on 12/21/2025 which I don't remember their names I apologize were amazing and so helpful could not be more pleased with their service.
- BBBen BenDec 20, 20255.0Jordan was amazing best customer service and answered all my questions
- JHJune HuotDec 18, 20255.0Bryce was outstanding answed all of our questions
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Laconia offer?
Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and provides Verizon network coverage including 5G for consumers and businesses.
What are the store hours for Verizon Wireless Zone in Laconia?
The store is open Monday through Saturday from 9:00 AM to 6:00 PM and on Sunday from 10:00 AM to 5:00 PM.
Where is Verizon Wireless Zone in Laconia located?
It is located at 1106 Union Ave, Unit 1, Laconia, NH 03246, in the plaza next to Dunkin Donuts.
Does Verizon Wireless Zone in Laconia offer in-store and curbside pickup?
Yes, they offer both in-store and curbside pickup services.
What payment options are accepted at Verizon Wireless Zone?
They accept American Express, Cash, Discover, Mastercard, Samsung Pay, and Visa.
How can I schedule an appointment or order online from Verizon Wireless Zone?
You can schedule an appointment or shop online at https://wirelesszone.com/appointments/ or their store website https://shop.wirelesszone.com/nh/laconia/1106-union-ave.
What brands of devices and accessories are available at Verizon Wireless Zone?
They carry brands including Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and many others.
Is Verizon Wireless Zone wheelchair accessible?
Yes, the store has wheelchair accessible entrance and parking.
What nearby food options can customers visit before or after visiting Verizon Wireless Zone?
Nearby food options include Dunkin' for coffee and donuts, Dairy Queen for ice cream and fast food, Bernini Italian Pizzeria and Wine Bar for Italian dining, and Lakeside Famous Roast Beef restaurant.
Are there any nearby businesses where customers can combine errands with a visit to Verizon Wireless Zone?
Yes, customers can visit nearby places such as State Farm Insurance for auto insurance, EM Heath Ace Hardware and Trustworthy Hardware for home improvement, and UPS Authorized Shipping Provider for courier services.