Many customers praised the staff for their kindness and compassion, especially during difficult times such as losing a pet.
Staff Friendliness
The majority of reviews highlighted the friendly and accommodating nature of the staff, although some noted issues with front desk interactions.
Quality of Service
Customers frequently mentioned the high quality of veterinary care provided, with specific praise for the veterinarians' expertise and thoroughness.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding the handling of emergencies and some negative experiences with front desk staff.
MT
Mackenzie Tanner
Dec 19, 2025
5.0
This is an amazing vet. It’s the only vet I will ever send my animals too. They are super quick to get appointments in. The staff is unbelievably nice and patient. We unfortunately lost our dog unexpectedly and they sent us a sympathy card with his paw print and nose prints. I have never had a vet do that for me. It was the kindest thing that could have happened to us during this rough time. I highly recommend the Laconia VCA
KW
kayleigh west
Nov 28, 2025
5.0
Everyone is so kind, and seem to really have to best interest of the animals!!
SW
Stephanie Winter
Nov 3, 2025
5.0
I have nothing but amazing things to say about the people here. There are no words to express my gratitude and love for each one of the staff members. They have gone above and beyond for my little Flappy for the past five years that they truly have become family. They did everything and more they could for Flaps from the moment we stepped foot into the office. Dr. Soucy will never understand how much he did for not only flaps, but for me. I’ve never been to a vet where I was comfortable, listened to, and truly cared for. Flappy loved Dr. Soucy and (nurse) Kelly. Kelly treated flaps as if he was her own. There wasn’t a fight going to the vet, because he knew he was safe there. Flappy, up until his last day was loved. He was comfortable. He lived the life he did because of the people here. They never gave up on our sweet boy. That’s more than I could have asked for from a vet. All I can say is thank you. If anyone is contemplating going to the VCA Laconia, just go. You won’t regret it.
KO
Kelly Osgood
Oct 6, 2025
2.0
I’m really disappointed with the check in staff. Every time I go in they are unfriendly and basically rude. Which isn’t only my experience but today my daughter went in and was treated the same way I have been. This is unfortunate because the doctors and their assistants are fabulous! I’ve spent a lot of money over the past two years but unfortunately if things don’t change I will go back to my old vet. It’s not hard to smile and be pleasant when people are patronizing a business that you work for. Such a shame. Hopefully things improve at the front desk.
ET
Eric Taylor
Aug 5, 2025
5.0
They were exceptional with the care of my late beloved Jackie boy. I am forever greatful and would recommend for all your pet needs ❤🎩🏅
Frequently Asked Questions About VCA Lakes Region Veterinary Hospital
What are the operating hours of VCA Lakes Region Veterinary Hospital?
The hospital is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 2:00 PM. It is closed on Sundays.
Where is VCA Lakes Region Veterinary Hospital located?
It is located at 1266 Union Avenue, Laconia, NH 03246, United States.
What types of services does VCA Lakes Region Veterinary Hospital offer?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, nutrition, disease treatment, flea and tick control, wellness exams, spay and neuter, vaccines, and more.
Does VCA Lakes Region Veterinary Hospital offer any promotions for new clients?
Yes, new clients can get a Free First Exam coupon available through their website.
What safety protocols does VCA Lakes Region Veterinary Hospital have in place?
The hospital follows health and safety protocols based on best healthcare practices as well as state and local regulations.
How can I contact VCA Lakes Region Veterinary Hospital?
You can reach them by phone at +1 603-524-8387 or their main phone at +1 603-556-4776.
Is VCA Lakes Region Veterinary Hospital active on social media?
Yes, they have a Facebook page at https://www.facebook.com/423054854460338 and a Twitter handle @VCAPetHealth.
What nearby places can I visit when I come to VCA Lakes Region Veterinary Hospital?
Nearby you can find Whiskey Tavern, a popular bar and restaurant, and The Margate Resort - Breakfast, ideal for meals before or after your visit.
Are there nearby pet-related services close to VCA Lakes Region Veterinary Hospital?
Yes, nearby places include VCA Lakes Region Vet offering pet sitting and medical services and Laconia Pet Center, a pet store with pet services.
Can I find quick dining options near VCA Lakes Region Veterinary Hospital?
Yes, fast food options nearby include McDonald's, Taco Bell, KFC, Burger King, and Sea-Doo which offers fast food and recreational vehicles.