Many customers praised the staff for their kindness and compassion towards both pets and their owners.
Mixed Experiences
While some reviews highlighted excellent service and care, others reported negative experiences, particularly regarding communication and thoroughness.
Pricing Concerns
Several customers expressed dissatisfaction with the high costs of services and perceived unnecessary charges.
Staff Professionalism
Feedback on staff professionalism was varied, with some praising the friendly demeanor while others noted unprofessional behavior from certain staff members.
Long Wait Times
Customers mentioned difficulties in scheduling appointments and long wait times for services.
BB
BOSTON
Dec 20, 2025
5.0
Awesome people who love there animal patients,and the people who own them....
CC
Chrisee Chris
Nov 28, 2025
5.0
Compassion and care
EC
Estes clarke
Oct 22, 2025
5.0
I grew up across the street( 291 ). I remember the Paynes, (sp?) DR Snyder and of course, can't forget Corey i miss the crew, hope all is good with new generation of veterinarians my love to all new and old staff members!!!!!( our puppy was named Cricket)
RO
Roxane Orf
Oct 17, 2025
5.0
Been here twice in the last month. Staff is great. They print out a care plan with all the prices. Very helpful. They also have a Care Club you can sign up for to cover some of the expenses.
MS
Mark Stordahl
Oct 13, 2025
3.0
This place has been in bussiness for many years , one of the best vets in concord
Frequently Asked Questions About VCA Russell Animal Hospital
What are the operating hours of VCA Russell Animal Hospital?
VCA Russell Animal Hospital is open Monday and Friday from 7:00 AM to 6:00 PM, and Tuesday through Thursday from 7:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Which types of pets does VCA Russell Animal Hospital care for?
They provide veterinary services for cats, dogs, pocket pets, and rabbits.
What payment methods are accepted at VCA Russell Animal Hospital?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What veterinary services are available at VCA Russell Animal Hospital?
Services include advanced care, dental care, allergy treatment, cardiology, diagnostics, surgery like laser and orthopedic, pet boarding, vaccinations, and more.
Is VCA Russell Animal Hospital accredited by any professional associations?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Where is VCA Russell Animal Hospital located?
It is located at 286B Pleasant Street, Concord, NH 03301, USA.
How can I contact VCA Russell Animal Hospital by phone?
You can reach them at their main phone number +1 603-230-2141 or local phone +1 603-224-2361.
Are there any other veterinary hospitals nearby VCA Russell Animal Hospital?
Yes, nearby veterinary clinics include Russell Animal Hosp, P.A. and Jas L Paine Veterinarian, providing additional options for pet care in Concord.
What medical facilities are near VCA Russell Animal Hospital that could assist with pet or family health emergencies?
Nearby facilities include Concord Hospital, Pleasant Street Family Medicine, and Orthopaedic Surgical Center, which could be useful if family members require medical attention before or after your veterinary visit.
Are there any outdoor activities or parks to visit near VCA Russell Animal Hospital?
Yes, Winant Park Trails is nearby, offering a nice area for walking your pet before or after your visit to the hospital.