Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.3
40 reviews
5 stars
20
4 stars
2
3 stars
1
2 stars
2
1 star
15
- BBBKNov 6, 20251.0You CANNOT get a human on the phone. Websote didn't eay say Geek Squad by appt. only. Appt booking is down all the time. Did not get a call when computer was done even after asking for a note to be adddd to my record that this was the only way to reach me. Computer still not fixed. So basically worse case experiemce all around.
- RBRussel BIrdseyOct 14, 20251.0What has happened to Geek Squad services?!!!? It used to be great, went in to have the battery changed out on my laptop. The laptop had to be sent out for 2 to 4 weeks to just change out the battery. As soon as I get home I am canceling my Best Buy Total Care plan. What a waste of money!
- BBB-BurbanSep 9, 20251.0The girl at the counter was incredibly knowledgeable and kind, she gave good advice and seemed happy to help. However, when I returned to schedule an appointment, I stood there for half an hour and the one geek squad guy working wouldn't even acknowledge me, no "I'll be right with you in a moment" nothing. An appointment showed up behind me 10 minutes early and the guy eventually comes up to the counter without even looking at me or acknowledging me and said he'll take the next appointment. Even the person who showed up for their appointment was upset that he didn't try to help me. It was clear the geek squad guy absolutely did not want to deal with anyone or be decent towards customers. After telling him my issue he seemed to have little to no knowledge about computers and finally scheduled me an appointment. Appointment day comes up and I pack up the desktop computer and make the trip to find out that no one was in that day he scheduled me for. Wasted hours of my time and gas for absolutely no reason. Unbelievably unprofessional and just a rude individual.
- JLJoe LehmanAug 19, 20252.0I spent over $2k im disabled spent the time made my appointments and its 3 weeks later and NOT 1 THINGS BEEN TRANSFERRED FROM MY OTHER LAPTOP !!! Verry disappointed trying to learn my-Self im sure I can figure most of it out , but I needed a protective case screen protector and a few accessories! Nope no time , I Also had 2 free services come with the purchase (I took 4 months to be blessed with a partial grant) and Its not Right!!! @CONCORD N.H STORE ! Any management id love to kindly ask for some assistance please....
- AAAmber A.Aug 3, 20255.0Devon Laplante was very polite and patient when explaining what was wrong with our fridge. He was so nice to talk to and helped us out a lot. He was so kind to my grandparents and we would highly recommend him!
Frequently Asked Questions About Geek Squad
What services does Geek Squad at 78 Damante Dr in Concord offer?
Geek Squad offers tech repair, setup, and support services for electronics including computers, cell phones, appliances, and televisions. You can schedule service in store or online.
What are the operating hours of Geek Squad in Concord?
Geek Squad is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I contact Geek Squad in Concord for tech support?
You can call Geek Squad at +1 603-227-0826 for tech support and service inquiries.
Where is Geek Squad located in Concord?
Geek Squad is located at 78 Damante Dr, Concord, NH 03301, United States.
Can I schedule Geek Squad services online?
Yes, you can schedule Geek Squad services either in store or online through their website.
What nearby places can I visit before or after tech support at Geek Squad?
You can visit Best Buy, Target Concord, or Ocean State Job Lot for shopping, or enjoy a coffee break at Starbucks nearby.
Is there a convenient place to eat near Geek Squad at 78 Damante Dr?
Yes, Target Cafe and Ninety Nine Restaurant are nearby places where you can enjoy a meal before or after your visit to Geek Squad.
Are there any banks located near Geek Squad in Concord?
Yes, Bank of New Hampshire and Laconia Savings Bank are nearby should you need banking services during your visit.
Where can I ship packages or pick up deliveries near Geek Squad?
The UPS Access Point location nearby offers courier and shipping services convenient for your needs.
Are there any specialty repair or equipment stores near Geek Squad?
Nearby you can find Trek Bicycle Concord and Goodales Bike Shop for bicycle sales and repairs, as well as Blue Rhino Propane Exchange for propane supply.