Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,865 reviews
5 stars
911
4 stars
478
3 stars
205
2 stars
81
1 star
190
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, citing understaffing and unhelpful employees as major issues.
Product Availability
Customers noted a large inventory but expressed frustration over missing items and poor product displays.
Staff Knowledge
While some employees were praised for their knowledge and helpfulness, many reviews indicated a lack of training and expertise among staff.
Management Issues
Several reviews mentioned poor management and lack of accountability, leading to negative customer experiences.
Geek Squad Performance
Mixed feedback on Geek Squad services, with some praising their help while others reported dissatisfaction with their support.
- KSKimberly kelly sizzrz13@hotmail.com2 days ago1.0I had an appointment for a service and arrived on time. After waiting for a few minutes I was told that they would not be able to perform the service. I told them I had driven 1hr for this appointment and not received any notice of cancellation. I was told they had no time to do that. This is totally unacceptable. I received multiple notifications to remind me of this appointment and they could not be bothered to reach out to me to reschedule??!! Ridiculous. I will never deal with this store again. I also tried to reach customer service 3 times since, unsuccessfully..
- MDMarisa Donovan5 days ago1.0called ahead of time to make sure the appointment would be all set, drove an hour to the store, and then was told their “apple guy” wasn’t in today.
- MLMark LeonardDec 15, 20255.0Great customer service with Alex and the Geek Squad!
- HHHeather HeigisDec 2, 20251.0We came in and Bought three frame TVs on Black Friday concord nh location. I asked three times that the bracket to hang on the wall was in the box’s. All three times we were told yes. Got home none of the brackets. Spent an hour and 40 minutes trying to call the store just to be told we can’t help you. You have to drive back to the store. Totally disappointed do better Best Buy’s
- JAJasmine ArabiaNov 22, 20251.0Stopped in on Nov,22,25 @6:30pm. JUDGING BY THE FACT THAT THERE ARE MORE BAD REVIEWS FOR THIS PLACE THEN THERE ARE GOOD AND THE FACT THAT NOTHING HAS BEEN DONE ABOUT ANY OF IT SPEAKS VOLUMES! So I called corporate to bring it to their attention! Funny thing is, they said they get numerous calls about this location! THERE ARE BAD REVIEWS DATING BACK QUITE A FEW YEARS! CORPORATE is finally going TO DO SOMETHING! Complete waste of time! Where the hell is the manager? We ask for assistance in purchasing some meta gen 2 glasses and we're going to buy some Martin Logan speakers. A bunch of young kids who can't be bothered to do their job, talking to their friends, fist bumping and talking about ridiculous immature crap tell us they can't help because they're busy? They ask an older guy who was too busy chatting with two men about restaurants and going out of state who pushes it off on another associate that reluctantly comes with us and just stands at the meta glasses case and says nothing. 🙄 We ask questions he has no answers for. I ask if we can see a pair that are in the case and he points to them through the plexiglass and says I can look through it to see the demo glasses, instead of him unlocking it and allowing me to examine them. As if I'm going to buy a pair I can't try on first or see up close. Absolutely zero employees here were doing their job. Not one of them were able to be pulled away from their phones or friends. I'm so glad I don't live here! The Best Buy location in Portsmouth/Newington is far superior with diligent, hardworking & competent employees! I Will never come back to this location again! Whoever was in charge at this location tonight should be fired! This store lost out on 3 very large sales tonight! Poor management and training!
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Concord, NH?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Concord, NH.
Does Best Buy Concord offer same-day pickup and curbside services?
Best Buy in Concord offers same-day pickup and curbside pickup services for your convenience.
What are the store hours for Best Buy in Concord?
Best Buy in Concord is open Monday through Saturday from 9 AM to 9 PM, and on Sunday from 10 AM to 8 PM.
Can I get tech support from Best Buy in Concord?
Yes, Best Buy provides Geek Squad support for expert advice and repair services.
Does Best Buy Concord accept debit cards and checks for payment?
Yes, Best Buy in Concord accepts debit cards and checks as payment methods; cash is not required.
Is electronic waste recycling available at Best Buy Concord?
Yes, Best Buy Concord offers electronics recycling services for responsible disposal.
Where can I grab a coffee or snack near Best Buy in Concord?
You can visit Starbucks or Target Cafe nearby for coffee and snacks before or after shopping at Best Buy.
Are there nearby stores where I can shop for clothing or groceries after visiting Best Buy?
Yes, Target Concord and Ocean State Job Lot are nearby stores where you can shop for clothing, groceries, and household items.
Where can I find courier and shipping services near Best Buy Concord?
UPS Access Point location is nearby, providing convenient courier and shipping services close to Best Buy.
Can I get bike repair or purchase bicycles near Best Buy Concord?
Yes, Trek Bicycle Concord and Goodales Bike Shop are nearby bike shops offering sales and repair services.