Best Buy

Reviews

• BB

  BOSTON

  Feb 25, 2026
  5.0
  Great selection,Great people who are smart and knowledgeable about there many products but expensive....I bought a beautiful Samsug Tablet, The sad thing is not many stores are selling the bigger and newer Samsung Tablets,You know the $650 or the $1000 with both WiFi and Cellular, I wanted to buy the Samsung with the WiFi and Cellular but Because I am inpatient i did not want to wait,so I spent the 650 on WiFi only.....
• MM

  Meangreenz

  Feb 24, 2026
  1.0
  First and last time ordering electronic from best buy Over $2000.00 dollars and no communication Over a wk since I ordered Also my delivery window ended Over 3 hrs ago and still nothing! Unbelievable.. who knows when if ever I'll receive my delivery.. they won't let me cancel and can't get threw to anyone on the phone no updates no calls no messages no emails ... I spent Over $2000.00 DOLLARS!!! and this is how they treat me ... I'd take this into consideration before you buy anything from best buy
• SS

  Sarah Somero

  Feb 13, 2026
  5.0
  I didn't visit Best buy today but Best buy is one of the best places I buy stuff
• NA

  Noah Alan

  Feb 5, 2026
  5.0
  Liam is awesome!!! Great job Liam!!!
• M3

  Mb_3 3

  Jan 16, 2026
  1.0
  I’m writing to share a very disappointing experience I had with Best Buy this holiday season. My fiancé purchased an Oura Ring 4 in gold for me on Black Friday and received a promotional discount. Unfortunately, the size was slightly too small. When we went to the store to exchange it, we were told that because the Black Friday sale had ended, we would have to pay full price—despite the fact that we were only exchanging the ring for one size larger. There was no change in model or color. As a result, my fiancé was forced to pay an additional $150 to exchange my Christmas gift in order to get the right size, completely negating the savings he waited for during the Black Friday sale. The in-store staff was extremely unhelpful and left us confused and frustrated. After leaving the store, we contacted Best Buy customer service and were explicitly told that the $150 difference would be refunded within a few business days. That refund never came. When my fiancé called back to follow up, the refund was suddenly denied. This entire situation stemmed from a simple size exchange of the same exact product. Between the misleading information, lack of accountability, and poor customer service both in-store and over the phone, this experience was incredibly frustrating. We will not be shopping at this Best Buy location again.