Verizon

4.6
289 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Bedford, NH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
3 Colby Ct, Bedford, NH
03110, United States

Hours

Reviews

4.6
286 reviews
5 stars
246
4 stars
16
3 stars
1
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, helpful, and attentive, with specific mentions of employees like Dave, Jen, and Anthony.

Efficiency

Customers frequently noted quick service and efficient processes, especially during phone upgrades and transfers.

Problem Resolution

While many experiences were positive, some customers reported issues with problem resolution and billing discrepancies that were not handled satisfactorily.

Knowledgeable Staff

The staff was often described as knowledgeable about products and services, providing valuable information and assistance.

Sales Pressure

Several reviews highlighted the lack of high-pressure sales tactics, with staff focusing on customer needs rather than upselling.
  • CK
    Cameron Knight
    Nov 3, 2025
    5.0
    My wife worked with Jen and said she was amazing. I came at a later time and worked directly with Dave and he was thorough and helpful. I left during the phone merging process and was “that guy” that had Dave stay almost an hour extra and he didn’t hesitate. Excellent customer service from the team.
  • AR
    A. Ruth
    Oct 11, 2025
    5.0
    The very best experience I've had getting a new phone. Dave was knowledgeable and very helpful. I feel like I got a great deal on a new phone.
  • CC
    Carolyn Claussen
    Oct 10, 2025
    5.0
    The young man we worked with was very knowledgeable and got us in and out of there quickly. This is probably the quickest I’ve ever been able to buy a phone and transfer everything over. He was great.
  • AP
    Amy Pendleton
    Oct 8, 2025
    5.0
    Great staff! DAVE, STEVEN, COLIN ARE SUPERSTARS FOR SURE, and no doubt part of the reason why Verizon is the best in the world
  • PD
    Peter E Duriga
    Sep 19, 2025
    5.0
    Zakk, your employee did an excellent job was very patient and understanding he is a credit to your organization. Thank you.

Frequently Asked Questions About Verizon

What products and services does Verizon in Bedford, NH offer?

Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. They provide new lines, upgrades, new devices, and accessories.

What brands can I find at Verizon in Bedford?

You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista at Verizon.