Verizon

4.6
290 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Bedford, NH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
3 Colby Ct, Bedford, NH
03110, United States

Hours

Reviews

4.6
287 reviews
5 stars
248
4 stars
16
3 stars
1
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting their knowledge, patience, and willingness to help.

Staff Performance

Specific employees, particularly Dave, Jen, and Anthony, received numerous commendations for their professionalism and efficiency in assisting customers.

Sales Experience

Customers appreciated the non-pressuring sales approach, with staff focusing on meeting customer needs rather than upselling.

Issues with Billing

Some customers reported significant issues with billing and account management, expressing frustration over lack of resolution and communication.

Store Environment

While many reviews were positive, a few mentioned concerns about wait times and the need for more staff during busy periods.
  • JH
    J Harper
    6 days ago
    5.0
    We worked with Jen today. She was amazing. Jen is very knowledgeable and helpful. She explained everything very well. She was also very courteous. She’s a great multitasker as well. We were very pleased with Jen.
  • MB
    Marc Bergeron
    Dec 10, 2025
    5.0
    Steve went above and beyond to get my new phone set up and me on my way with a very positive attitude. I arrived half hour before closing and he didn't miss a step. He took the time to get me all set on my new phone.
  • PJ
    Peter Joseph
    Nov 26, 2025
    5.0
    From start to finish Dave Calderon did an excellent job. Very knowledgeable about the various plans offered and the phones and accessories. He was very helpful in helping me choose a new plan and phone. He is the reason I do all of my business at the Bedford store. Thank you Dave.
  • CK
    Cameron Knight
    Nov 3, 2025
    5.0
    My wife worked with Jen and said she was amazing. I came at a later time and worked directly with Dave and he was thorough and helpful. I left during the phone merging process and was “that guy” that had Dave stay almost an hour extra and he didn’t hesitate. Excellent customer service from the team.
  • CC
    Carolyn Claussen
    Oct 10, 2025
    5.0
    The young man we worked with was very knowledgeable and got us in and out of there quickly. This is probably the quickest I’ve ever been able to buy a phone and transfer everything over. He was great.

Frequently Asked Questions About Verizon

What products and services does Verizon in Bedford, NH offer?

Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. They provide new lines, upgrades, new devices, and accessories.

What brands can I find at Verizon in Bedford?

You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista at Verizon.