About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in York, NE. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
265 reviews
5 stars
197
4 stars
38
3 stars
8
2 stars
8
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their excellent service.
Billing Issues
Several reviews highlighted frustrations with unexpected charges and billing discrepancies, indicating a lack of clarity regarding promotions and account management.
Store Experience
Customers reported mixed experiences regarding wait times and the ability to get assistance, with some noting long waits and difficulty reaching store employees.
Product Knowledge
While many staff members were noted for their expertise, some customers expressed dissatisfaction with the knowledge level of certain employees.
- LGlila geiser-rafferty3 days ago1.0I got a phone during a promotion period they had. They promised me there were no hidden contracts of anything of the sort and that my monthly bill would only be around 50$ ish a month. Tell me why my bill was ranging around 90$! I went in to tell the worker that i was told it was going to be in the 50s and she told me that they had no plan that low, and if I chose to break the contact I would owe them the price of the phone I was given. I told her that I was lied to by one of her workers and she did not seem to care. I have been dealing with their shitty customer service robot trying to get ahold of a real person considering I do not live in York anymore. They will tell you anything to get your business.
- DLDenise LaueDec 30, 20255.0Lady was very nice and saved us a lot of money
- KBKasey BlaseDec 30, 20255.0Great service!
- KKKatNov 19, 20251.0I bought the new iPhone 17 pro max when they had the sale in September that they’ll pay my phone off to trade in a new phone. They didn’t have the phone in store so had to order it which took a month. Well when it came they couldn’t get the deal to work and wanted me to pay my old phone off. I said absolutely not as I ordered the phone DURING that promotion. They promised to keep the promotion on my account and that I WOULD not have to pay it off. She also promised that my phone plan would be cheaper than what i was paying. I was paying $221 a month. Well my October bill came and it was $350 and I knew that was some charges from fees of switching. No biggie, WELL My November bill comes and it’s $450!!! I’m being charged for my old phone buy out and extra fees that makes my phone plan MORE!! I can’t get ahold of the store employees themselves so I’m stuck talking to India people whom can’t help me!!! I knew I’d be scammed!! I even told the girl I felt I’d be scammed and she said that would not happen
- JBJeff BeinsSep 21, 20255.0The phone upgrade and data transfer went smoothly
Frequently Asked Questions About Verizon
What products and services does Verizon in York, NE offer?
Verizon offers a full range of wireless devices including phones, tablets, smartwatches, accessories, and device protection, as well as services like new lines, upgrades, and new devices.
What are the store hours for Verizon in York, NE?
The store is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does this Verizon location offer in-store pickup?
Yes, Verizon York offers in-store pickup services.
What payment options are accepted at Verizon York?
Verizon accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Is Verizon York accessible for Spanish speakers?
Yes, the store offers services in both English and Spanish.
How can I schedule an appointment or service at Verizon York?
You can schedule through the My Verizon app or the quick link URL: https://m.vzw.com/naR38wFT?locationcode=N106601
Which brands can I find at Verizon York?
Verizon York carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and others, along with various accessory brands.
What nearby places can I visit before or after shopping at Verizon York?
Nearby places include the Peyton Parker Lane Playground for family fun, Impulse Salon & Spa for beauty services, and Little Cubs Daycare And Learning Center if you need childcare.
Are there other mobile phone stores near Verizon York?
Yes, other nearby mobile phone stores include another Verizon location and U.S. Cellular by Cellular Advantage, which might be useful for comparing service options.
What amenities are available near Verizon York that can aid customers?
Nearby amenities include the York Police Department for safety, Southeast Community College Learning Center for educational visits, and several boutiques like 4th Street Boutique and The Ruche Boutique for shopping.