Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 221 N Main St in West Point, NE68788
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.9
373 reviews
5 stars
345
4 stars
20
3 stars3
2 stars1
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, knowledgeable, and helpful, with many customers praising individual employees for their exceptional service.
Product Knowledge
Employees demonstrate a strong understanding of products and services, effectively assisting customers with their inquiries and purchases.
Mixed Experiences
While many reviews highlight positive experiences, there are a few negative comments regarding pricing transparency and service speed.
Community Feel
Customers appreciate the small-town atmosphere and personalized service, often mentioning the familiarity and attentiveness of the staff.
- CLCora Lierman4 days ago5.0It was a very pleasant experience to get a new phone. Fast and efficient. Megan did a great job
- AKamy keltchDec 19, 20255.0I had the pleasure of working with Elizabeth after I told her I wanted to upgrade from my iPhone 13 Pro Max. I ended up getting the 17 pro and love everything about it! Elizabeth was very informative and helped me understand the phone cost, along with the bill. I will definitely do my business at this store from now on!
- LKLori KinningDec 17, 20255.0Great customer service, friendly, and knowledgeable.
- KRKaleb RaaschDec 1, 20251.0If I could, I would give 0 stars. They did not tell me the price of anything and I never agreed to any payments. Nor was I informed of any fees that they were putting on my bill. I never signed anything so they also forged my signature apparently.
- KAKim AlbertsSep 18, 20255.0This is what's nice about small towns. Having Ashley manage it because, for one thing, she's good at it! She knows her customers and what they need. The other lady that was there and I am sorry I can't remember her name at the moment. Also excellent customer service. Thank you for being there!
Frequently Asked Questions About Verizon
What are the operating hours of Verizon at 221 N Main St, West Point, NE?
Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is the Verizon store located in West Point, NE?
The Verizon store is located at 221 N Main St, West Point, NE 68788.
Which mobile phone brands does Verizon at West Point offer?
The store offers Verizon services and brands including Samsung, LG, Apple, HTC, Motorola, Nokia, and Kyocera.
What payment options are accepted at Verizon in West Point?
Verizon accepts American Express, Cash, MasterCard, and Visa as payment methods.
Does Verizon at West Point offer in-store pickup services?
Yes, they offer in-store pickup for products purchased.
How can I contact Verizon West Point for inquiries?
You can reach them by phone at +1 402-260-4022 or by email at westpoint.ne@russellcellular.com.
Is the Verizon store in West Point independently owned?
Yes, Russell Cellular operates this location as an independently owned and operated Verizon Authorized Retailer.
What types of products are available at Verizon in West Point?
They offer cellular phones, tablets, and accessories at this location.
What nearby places can I visit before or after shopping at Verizon in West Point?
Nearby you can visit Taste Of Mexico restaurant for a meal, the West Point Community Theatre for entertainment, and the UPS Authorized Shipping Outlet for mailing needs.
Are there nearby fitness centers close to Verizon in West Point?
Yes, Core Health Club and Anytime Fitness gyms are located nearby, convenient for customers who want to combine their visit with a workout.
What shopping options are available near Verizon in West Point?
Nearby shopping includes M & M's Thriftporium, Creative Notions fabric store, and J & J's Attic thrift and antique store, offering a variety of unique finds.