Verizon

3.7
302 reviews
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Business Details

2809 Avenue B, Scottsbluff, NE
69361, United States
(308) 260-0665
https://locations.tccrocks.com/ne/scottsbluff/2809-avenue-b.html
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About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Scottsbluff, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2809 Avenue B.

Details

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  • Accepts checksAvailable

Location

Verizon
2809 Avenue B, Scottsbluff, NE
69361, United States

Hours

Reviews

3.7
302 reviews
5 stars
141
4 stars
53
3 stars
37
2 stars
16
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant decline in customer service quality, with many customers reporting rudeness, lack of assistance, and a focus on sales over service.

Staff Knowledge

Several reviews mention staff lacking product knowledge and being unable to assist with technical issues, leading to frustration among customers.

Wait Times

Customers frequently reported long wait times, with some feeling neglected or rushed during their visits.

Positive Experiences

Despite negative feedback, there are numerous mentions of helpful and friendly staff who provided excellent service, highlighting that experiences can vary.
  • BC
    Benjamin Collett
    5 days ago
    5.0
    Worked with slavko was incredible with helping me today. Came into the store got a new phone and was able to lower my phone bill by 35$. Thank you very much slvko
  • DZ
    Dorothy Zimmerman
    Dec 28, 2025
    5.0
    Jonathan was a great and has excellent customer service.
  • JC
    Jeanie Cronk
    Dec 26, 2025
    5.0
    Trevor was very helpful and informative in getting my new Verizon offer applied on my account.
  • TW
    Tim Wagner
    Dec 25, 2025
    1.0
    Ya know I used to have a Verizon account but then They shut it off after paying for two months. I don't know why they did that, but I have a cheaper plan now anyway.
  • RO
    Rick Oenning
    Dec 17, 2025
    5.0
    Anthony was very courteous and helpful. Made the process very easy and successful. He was great👍.
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