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Brand Certified

Verizon

4.7
(593 reviews)

Business Details

17940 Welch Plz, Omaha, NE
68135, United States
(402) 991-2391

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Omaha, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 17940 Welch Plz.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
17940 Welch Plz, Omaha, NE
68135, United States

Hours

Reviews

4.7
593 reviews
5 stars
538
4 stars
13
3 stars
7
2 stars
7
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their helpfulness, knowledge, and patience, particularly highlighting employees like David, Cory, and Rhiannon.

Management

Positive feedback noted improvements in management and overall store experience, with many customers expressing satisfaction with the current team.

Efficiency

Many reviews mentioned quick and efficient service, with staff effectively handling multiple customers and resolving issues promptly.

Mixed Experiences

While most reviews were positive, a few customers reported negative experiences, particularly with individual staff members, indicating inconsistency in service.
  • ER
    Erin Render
    1 day ago
    5.0
    Rhiannon was super helpful and was able to get all my issues handled plus some! Great experience for a place I dread going to.
  • DS
    Duane Sullivan
    2 days ago
    5.0
    Rhiannon was very helpful and very patient. Got the job done!
  • SC
    Shirley Clinton
    3 days ago
    5.0
    Rhiannon was great
  • PP
    PhysiqueCory
    Feb 11, 2026
    5.0
    Awesome crew and awesome place
  • IP
    Isabella Patterson
    Jan 20, 2026
    1.0
    Had a bad experience at this store about 8 months ago, so I planned on never coming back here, but one of my friends told me they got new management over there, so I went in thinking I was going to have a better experience, and left extremely disappointed. If you’re looking for an actual good Verizon store in this area, go over to the store on 204th and Pacific! Or even the one on Wright Plaza; they might be busier but it usually is worth the wait!

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Certified February 22, 2026Yext Knowledge Graph
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