Verizon

4.7
587 reviews
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Business Details

17940 Welch Plz, Omaha, NE
68135, United States
(402) 991-2391
https://locations.tccrocks.com/ne/omaha/17940-welch-plz.html
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About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Omaha, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 17940 Welch Plz.

Details

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Location

Verizon
17940 Welch Plz, Omaha, NE
68135, United States

Hours

Reviews

4.7
579 reviews
5 stars
527
4 stars
13
3 stars
7
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional customer service, highlighting their patience, knowledge, and willingness to help.

Staff Knowledge

Many reviews noted the staff's expertise and ability to explain products and services clearly, making the buying process easier for customers.

Positive Experiences

Numerous customers reported having great experiences at this location, often mentioning specific employees who went above and beyond to assist them.

Efficiency

Customers appreciated the quick and efficient service, even during busy times, with staff managing multiple customers effectively.

Mixed Feedback

While most reviews were positive, there were a few mentions of negative experiences, indicating inconsistency in service quality.
  • MB
    marilyn barnhart
    Jan 5, 2026
    5.0
    Rhiannon did a great job!
  • PB
    Patricia Bauerle
    Jan 1, 2026
    5.0
    Thank you David! You are who I needed! 💜
  • AA
    Alexis Araujo
    Dec 9, 2025
    5.0
    My son and I went into purchase new phones and new watches. Cory and the sales Rep Nick were very patient with me. They walked me through the entire process that seemed difficult to navigate and they made the process flow seamlessly! They were so kind and I will definitely go back to purchase more products from them. Great store run by amazing management! The best experience I have ever received at a Verizon wireless store.
  • LB
    Louise Buelt
    Dec 9, 2025
    5.0
    Great experience. Explained things, fixed problems and did not make me feel pressured!
  • AA
    Ashlie
    Dec 9, 2025
    5.0
    I recently purchased a new phone with an eSIM from a phone with a physical SIM card and was having so many issues trying to get it transferred. I went to this specific Verizon location based on reviews and was not disappointed! Nick helped me transfer my phone, no issue and in less than 15 minutes. He was so nice as well. Very personal and professional. I highly recommend this location if you need any sort of Verizon services!
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Frequently Asked Questions About Verizon

What products and services does Verizon at 17940 Welch Plz Omaha offer?

Verizon at 17940 Welch Plz offers smartphones, tablets, wireless devices, home internet including 5G service, accessories, bill payments, upgrades, new device activations, and more, serving both consumers and businesses.

What brands of phones can I find at this Verizon store?

You can find major brands including Apple, Samsung, Motorola, LG, and HTC at this Verizon store.