Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Omaha, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 17940 Welch Plz.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
570 reviews
5 stars
518
4 stars
13
3 stars7
2 stars7
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting individuals like Cory, David, and Rhianna for their helpfulness and professionalism.
Knowledgeable Staff
Numerous reviews mentioned the staff's extensive product knowledge, with several customers noting how representatives effectively explained features and options.
Efficiency
Customers appreciated the quick and efficient service, even during busy times, with staff managing multiple customers effectively.
Positive Experiences
Overall, many customers reported positive experiences at the store, often expressing a desire to return due to the quality of service received.
Mixed Feedback
While most reviews were positive, a few customers reported negative experiences, particularly regarding rudeness from some staff members.
- TFTracy FreemanNov 13, 20255.0I love this store!! David Cory Rhinnon! Allstars! Went to another Verizon store all I got was bad service and a staff that didn't help! Verizon on 180th& Q is the best Verizon store in Omaha!! Took care of my phone issues and everyone was helpful and very kind and knowledgeable!! The very best customer service!! I will always come back to this store for my Verizon needs.Thanks! Much appreciated!!
- EREric RNov 2, 20255.0If you get the chance to work with Rhiannon be sure to take it! Everything went so smooth getting multiple lines transferred over and up and running!
- BVBrad VipondNov 1, 20255.0Corey Wilkens is awesome. Everytime we go in there he always gets it done. We have had so many issues with Verizon messing up lines and the AI issues of getting accounts lost or just shut down at random times. Each time (unfortunately its been a lot) Corey helps us and advocates for us. If not for him we wouldn't be with Verizon. Im sure this guy has saved Verizon so much buisness. He understands the consumer and isn't a conveyor belt like most others. Corey you rock brother. Verizon needs more like him and give him a massive raise for all the buisness he has saved.
- SHShelley HosickOct 22, 20255.0David was absolutely great. He had a store full of people and patiently helped everyone. We set up the 2 new phones that were already purchase. Very very knowledgeable and enjoyable. Make sure you keep him happy and compensated so he stays
- KBKimberly BrownOct 20, 20255.0Had exceptional service. Location was pretty busy but each team member made sure to get to every customer in a timely manner. I wish i got managers name but he went above and beyond to make sure everything was what it needed to be even though the help on the phone didn't do so. Will definitely be back to this location for further purchases
Frequently Asked Questions About Verizon
What products and services does Verizon at 17940 Welch Plz Omaha offer?
Verizon at 17940 Welch Plz offers smartphones, tablets, wireless devices, home internet including 5G service, accessories, bill payments, upgrades, new device activations, and more, serving both consumers and businesses.
What brands of phones can I find at this Verizon store?
You can find major brands including Apple, Samsung, Motorola, LG, and HTC at this Verizon store.
What are the store hours for Verizon at 17940 Welch Plz Omaha?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM. Holiday hours may vary but generally follow similar timings.
Does this Verizon store support in-store and curbside pickup?
Yes, Verizon offers both in-store pickup and curbside pickup services at this location.
How can I schedule an appointment at this Verizon location?
You can schedule an appointment online via https://www.tccrocks.com/appointments/ to ensure timely service.
Where is Verizon at 17940 Welch Plz located?
The Verizon store is located at 17940 Welch Plz, Omaha, NE 68135, USA.
Which nearby places can I visit before or after shopping at Verizon?
Nearby places include Scooter's Coffee for a drink, Godfather's Pizza for a meal, and Hy-Vee grocery store for shopping, all conveniently located near the Verizon store.
Are there fitness or wellness centers near the Verizon store?
Yes, Sweat Cycle Strength gym, Amazing Massage spa, and Advanced Practice Aesthetics medical spa are nearby for fitness and wellness needs.
Can I find banking or financial services close to this Verizon location?
Yes, FNBO - First National Bank of Omaha, First National Bank, First Interstate Bank, and Great Western Bank are close by for financial services.
Does Verizon offer any special promotions currently?
Verizon offers a promotion to save up to $35 on smartphone accessories. You can learn more at http://pages.et.tccrocks.com/tcc-specials?q=HGF99.