Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Omaha, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 13108 W Dodge Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
583 reviews
5 stars
543
4 stars
17
3 stars5
2 stars2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Holly and Nick, for their helpfulness, patience, and thoroughness in addressing issues and providing guidance.
Efficiency
Many reviews highlighted the quick and efficient service provided, with several customers noting fast phone activations and problem resolutions.
Knowledgeable Staff
The staff was frequently described as knowledgeable, with customers appreciating their ability to explain options and troubleshoot problems effectively.
Mixed Experiences
While many customers had positive experiences, some reported long wait times and dissatisfaction with service, particularly regarding billing issues and lack of assistance.
- JLJennifer LindseyDec 30, 20255.0Amelia is awesome! Very helpful, also balanced many things at once very professionally. Raises for everyone!!!!
- JHJames HoeftDec 23, 20255.0Holly showed me how to use my phone features
- AMAden MDec 21, 20255.0RJ was amazing!! He was very very thorough. And super helpful. He helped me tons when I got my new phone. Thank you RJ!!!
- JAJerry ArnDec 5, 20255.0Holly helped us move to Verizon and setup our phones! She was very helpful and a great lady to work with. Answered every question.
- LALaurie ArnDec 5, 20255.0Holly helped us move over to Verizon and setup my phone. She is extremely, extremely patient with us oldies!! Answered our long list of concerns. She's our go-to person for sure!! Valuable employee!!!!
Frequently Asked Questions About Verizon
What products and services does Verizon at 13108 W Dodge Rd offer?
Verizon offers smartphones, tablets, Verizon home internet, wireless devices, accessories, phone cases, screen protectors, and more with Verizon network coverage including 5G service for consumers and businesses.
What are the store hours for Verizon at 13108 W Dodge Rd?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM and Sunday from 12:00 PM to 5:00 PM.
Does Verizon at 13108 W Dodge Rd provide in-store pickup for online orders?
Yes, Verizon offers in-store pickup services for customers.
Can I schedule an appointment or service online at Verizon?
Yes, you can schedule appointments online at https://www.tccrocks.com/appointments/.
Which major brands are available at Verizon for mobile phones?
Verizon carries major brands including Apple, Samsung, Motorola, LG, and HTC.
How does Verizon contribute to the local Omaha community?
Proceeds from every purchase made at Verizon go directly toward supporting good causes in the local community.
What payment methods are accepted at Verizon store?
Verizon accepts debit cards and offers pay check payment options.
Are there other Verizon or related mobile phone stores nearby?
Yes, nearby places include another Verizon store and TCC, a Verizon Authorized Retailer, which also provide mobile phone and telecommunications services.
What dining options are near Verizon at 13108 W Dodge Rd?
Nearby dining options include Noodles & Company, Agave Azteca Mexican restaurant, The Corner Kick sports bar and taco restaurant, Five Guys burger restaurant, and Subway sandwich shop.
What other services or shops are available near Verizon that might be useful for customers?
Nearby services include automotive repair at Omaha Car Care and House of Mufflers & Brakes, optometrist services at Exclusively Eyecare, massage and spa options at Massages by Carolyn and Oasis Massage and Spa, and financial advising at Edward Jones and Enterprise Bank.