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Brand Certified

Verizon

4.8
(599 reviews)

Business Details

13108 W Dodge Rd, Omaha, NE
68154, United States
(402) 829-0220
https://locations.tccrocks.com/ne/omaha/13108-w-dodge-rd.html

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Omaha, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 13108 W Dodge Rd.

Details

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Location

Verizon
13108 W Dodge Rd, Omaha, NE
68154, United States

Hours

Reviews

4.8
599 reviews
5 stars
557
4 stars
17
3 stars
5
2 stars
2
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Holly and Nick, received high praise for their helpfulness, knowledge, and patience in assisting customers with phone issues and upgrades.

Expertise

Employees demonstrated strong product knowledge and problem-solving skills, effectively addressing customer concerns and providing tailored solutions.

Efficiency

Many customers noted quick service and efficient handling of phone activations and upgrades, although some experienced longer wait times.

Mixed Experiences

While most reviews were positive, a few customers reported poor service and dissatisfaction with the handling of their issues, leading to frustration.
  • GW
    Grace Wipf
    5 days ago
    5.0
    Amelia was extremely helpful today. She took one look at my phone and knew exactly how to take care of the issue. She was personable and ask me questions concerning my phone and wanting permission to delete apps, etc. Which is just what we needed. Overall, She was GREA T!! Thank you SO much for your expertise.
  • DD
    Doretha Dale
    Feb 2, 2026
    5.0
    Holly helped me change an apple password! Thank you!!!
  • TS
    Terry Stackhouse
    Feb 2, 2026
    5.0
    Holly helped me put on a screen protector for when mine broke. Very helpful!
  • AV
    Adam Vornhagen
    Jan 29, 2026
    5.0
    I highly suggest going to this location if you have any issues with your phone, the staff was all awesome, especially Amelia. She was extremely helpful with helping me get a new phone set up and dealing with the transfer from a very broken old phone. When I had given up she persisted and got my stuff transferred, Thank you Amelia you made my month!!!
  • JO
    Jerry Onstead
    Jan 20, 2026
    5.0
    Amelia was very helpful and friendly and answered all my questions 5 stars.😊

Frequently Asked Questions About Verizon

What products and services does Verizon at 13108 W Dodge Rd offer?

Verizon offers smartphones, tablets, Verizon home internet, wireless devices, accessories, phone cases, screen protectors, and more with Verizon network coverage including 5G service for consumers and businesses.

What are the store hours for Verizon at 13108 W Dodge Rd?

The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM and Sunday from 12:00 PM to 5:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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