Verizon

4.3
328 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Omaha, NE. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1110 S 71st St, Omaha, NE
68106, United States

Hours

Reviews

4.3
326 reviews
5 stars
256
4 stars
16
3 stars
6
2 stars
2
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Austin and Dontavious.

Sales Experience

Several reviews indicated a lack of professionalism and transparency in sales practices, with complaints about unauthorized charges and misleading information.

Store Operations

Customers reported issues with store hours and staff availability, including instances of long wait times and employees closing the store early.

Technical Support

While some customers received excellent assistance with technical issues, others experienced frustration with unresolved problems and poor follow-up.
  • HD
    Helena Doll
    Dec 26, 2025
    1.0
    The young man was very knowledgeable Bryant And very helpful.
  • RB
    Rhonda B
    Dec 20, 2025
    5.0
    Austin provided great service and easy experience.
  • LN
    Luis Nolasco
    Dec 13, 2025
    5.0
    Austin is the guy to go to if you want a new phone ! Don’t get one if you don’t set it up with him
  • DS
    Daniel Slingerland
    Dec 2, 2025
    1.0
    Customer support does NOT matter to them. All about closing a sale. Shop there at your own risk!
  • JM
    Jareth Mara
    Nov 26, 2025
    1.0
    Card terminal was down, so they were texting the credit card info to presumably another store? Apparently they don't know about PCI requirements. This is how your bank accounts get compromised. This right here.

Frequently Asked Questions About Verizon

What products does Verizon at 1110 S 71st St offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.

What brands of devices can I find at the Verizon Authorized Retailer in Omaha?

The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Otterbox and Mophie.