Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Omaha, NE. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Austin and Dontavious.
Sales Experience
Several reviews indicated a lack of professionalism and transparency in sales practices, with complaints about unauthorized charges and misleading information.
Store Operations
Customers reported issues with store hours and staff availability, including instances of long wait times and employees closing the store early.
Technical Support
While some customers received excellent assistance with technical issues, others experienced frustration with unresolved problems and poor follow-up.
HD
Helena Doll
Dec 26, 2025
1.0
The young man was very knowledgeable Bryant
And very helpful.
RB
Rhonda B
Dec 20, 2025
5.0
Austin provided great service and easy experience.
LN
Luis Nolasco
Dec 13, 2025
5.0
Austin is the guy to go to if you want a new phone ! Don’t get one if you don’t set it up with him
DS
Daniel Slingerland
Dec 2, 2025
1.0
Customer support does NOT matter to them. All about closing a sale. Shop there at your own risk!
JM
Jareth Mara
Nov 26, 2025
1.0
Card terminal was down, so they were texting the credit card info to presumably another store? Apparently they don't know about PCI requirements. This is how your bank accounts get compromised. This right here.