Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Omaha, NE. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
250 reviews
5 stars
211
4 stars
17
3 stars
7
2 stars3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving high marks for their service.
Store Environment
Some reviews mentioned issues with cleanliness and odors in the store, which detracted from the overall experience.
Wait Times
Several customers expressed frustration with long wait times and the lack of staff available to assist during busy periods.
Mixed Experiences
While many reviews highlighted excellent service, there were also complaints about inconsistent service and specific negative experiences with certain employees.
- CPCameron Powell2 days ago5.0Joshua was a delight. Made the experience of transferring a friend's service from T Mobile (see my review for the one on Saddle Creek) wonderful. Makes me glad I have been with Verizon for 5+ years and a good introduction for my friend. He deserves a raise or something! He helped keep me longer and make me want to reccomend y'all to more people.
- JMJoe McCaslinDec 16, 20255.0Jovan was so helpful and nice. He was swamped with people in the store and helped all of us out simultaneously. I can’t thank him enough for his help and how friendly he was! Hard to find employees like that
- DMDarla McGinnisDec 3, 20255.0Absolutely the best In person except! The rep was hands down only one of two agents to
- JFJulie FitzgeraldNov 22, 20255.0Joshua was great! Thank you!
- MWMichael J WehrOct 21, 20254.0The people are excellent. The servers are less consistent
Frequently Asked Questions About Verizon
What types of wireless devices does Victra, the Verizon Authorized Retailer, offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the payment options available at Victra in Omaha?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What are the store hours for Victra located at 3201 Farnam Street, Omaha, NE?
Victra is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Victra offer in-store pickup for online orders?
Yes, Victra offers in-store pickup services for customers.
Which brands does Victra carry at their Omaha location?
Victra carries Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate and Otterbox.
What types of services can I get at Victra?
Services include new lines, upgrades, new devices, and accessories at Victra.
Are there any sources to check the latest deals offered by Victra?
You can find the latest offers by visiting Victra's deals page at https://victra.com/device-deals/.
How can I reach Victra for inquiries or support?
You can call Victra at +1 402-415-0106 or email them at Info@victra.com.
What nearby places can I visit around Victra in Omaha for entertainment and dining?
Near Victra, you can visit Midtown Crossing at Turner Park for shopping and a park experience, enjoy a movie at Marcus Midtown Cinema, or dine at restaurants like Yummy 365, Leadbelly, and Pa Mas Taqueria and Grill.
Are there nearby wellness or beauty services close to Victra in Omaha?
Yes, nearby wellness and beauty options include Lotus House of Yoga, Waxing The City, Milan Laser Hair Removal, and Hair by Jessica Wollam beauty salon.
Which nearby retail stores might I visit along with Victra for tech and accessories?
Z Wireless and GNC are nearby retail stores offering telecommunications and health products, respectively. Also, the electronics and fashion accessories store Victra — Verizon Authorized Retailer is close by.