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Brand Certified

Verizon

4.6
(251 reviews)

Business Details

(402) 415-0106
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Omaha, NE. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
3201 Farnam Street 6106, Omaha, NE
68131, United States

Hours

Reviews

4.6
251 reviews
5 stars
211
4 stars
18
3 stars
7
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Joshua, Kaley, and Christina.

Store Environment

Some reviews highlighted issues with cleanliness and comfort, particularly mentioning unpleasant odors in the store.

Wait Times

Several customers expressed frustration with long wait times and the lack of staff availability during busy periods.

Mixed Experiences

While many reviews were positive, there were also complaints about poor service and unprofessional behavior from some employees.
  • CP
    Cameron Powell
    Jan 10, 2026
    5.0
    Joshua was a delight. Made the experience of transferring a friend's service from T Mobile (see my review for the one on Saddle Creek) wonderful. Makes me glad I have been with Verizon for 5+ years and a good introduction for my friend. He deserves a raise or something! He helped keep me longer and make me want to reccomend y'all to more people.
  • JM
    Joe McCaslin
    Dec 16, 2025
    5.0
    Jovan was so helpful and nice. He was swamped with people in the store and helped all of us out simultaneously. I can’t thank him enough for his help and how friendly he was! Hard to find employees like that
  • DM
    Darla McGinnis
    Dec 3, 2025
    5.0
    Absolutely the best In person except! The rep was hands down only one of two agents to
  • JF
    Julie Fitzgerald
    Nov 22, 2025
    5.0
    Joshua was great! Thank you!
  • MW
    Michael J Wehr
    Oct 21, 2025
    4.0
    The people are excellent. The servers are less consistent

Frequently Asked Questions About Verizon

What types of wireless devices does Victra, the Verizon Authorized Retailer, offer?

Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.

What are the payment options available at Victra in Omaha?

Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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