Best Buy

4.0
3061 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
115 N 76th St, Omaha, NE
68114, United States

Hours

Reviews

4.0
3,061 reviews
5 stars
1,574
4 stars
735
3 stars
342
2 stars
129
1 star
281

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being unresponsive or rude.

Inventory Issues

Frequent complaints about low inventory and unstocked shelves, leading to customer frustration.

Staff Availability

Customers reported difficulty in finding staff to assist them, with many waiting long periods for help.

Positive Experiences

Several customers highlighted positive interactions with specific employees who provided excellent service.

Store Condition

Some reviews noted the store's layout and cleanliness, with suggestions for improvement in organization and stock availability.
  • CP
    Chris Parrott
    1 day ago
    5.0
    I placed an online order, used their app at the pickup area of the counter. They scanned the barcode inside the app, verified a few details, employee went to get my item, and I was out the door on my way home. Very easy experience!
  • RP
    R Pacheco
    Nov 16, 2025
    5.0
    GRANT in the Geek Squad department helped set me up on my new computer. He was kind and very helpful with setting everything up. Thank you Grant
  • WW
    Wendy Webb
    Nov 13, 2025
    4.0
    my husband and I stopped in here with our two sons who were shopping for a Nintendo Switch and some accessories. they were able to find everything they were shopping for. The store seemed a little under stocked on some things but the store itself seemed clean. the employees were friendly enough.
  • AS
    Allen Smith
    Nov 11, 2025
    1.0
    Came into the store to upgrade my phone. Did everything wrong so to not get my upgrade offer. They lied to me twice stating it’s fixed and that I need to just return the phone. Verizon gave me set instructions for them to follow so I can get the promotion. Basically Best Buy told me wrong info and if I did what they said I would have lost out on my offer deadline and would have to pay full price when I should have got my $1100 promotion incentive. Shame on you Bestbuy. Do better. If I could give negative stars I most certainly would.
  • MS
    Maria Simonson
    Oct 25, 2025
    3.0
    Best buy is a good option if you don't want to go to NFM for a television, but we waited 20 minutes for them to find the TV they sold us on only for them to tell us they did not actually have one in stock.

Frequently Asked Questions About Best Buy

What products can I find at Best Buy Omaha East?

You can shop for TVs, computers, appliances, cameras, and more at Best Buy Omaha East.

What are the operating hours of Best Buy Omaha East?

Best Buy Omaha East is open Monday to Friday from 10 AM to 9 PM, Saturday from 9 AM to 9 PM, and Sunday from 10 AM to 8 PM.