Best Buy

4.1
2373 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
333 N 170th St, Omaha, NE
68118, United States

Hours

Reviews

4.1
2,373 reviews
5 stars
1,278
4 stars
568
3 stars
228
2 stars
90
1 star
209

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.

Product Availability

Customers noted a lack of interesting items and empty shelves, leading to dissatisfaction with product selection.

Pricing Issues

Many reviews mentioned high prices and dissatisfaction with the value of products, including complaints about misleading promotions.

Store Experience

While some customers appreciated the cleanliness and organization of the store, others reported chaotic layouts and long wait times for assistance.
  • KK
    KH
    2 days ago
    1.0
    Brought in some things for recycling, which they are required to take. Was told that they didn’t take Christmas lights so I put them in the trash on my way out. Employee chased me down in the parking lot to yell at me for using a PUBLIC trash can to dispose of the lights because “Best Buy gets charged by environmental groups for not recycling Christmas lights” as if that was my problem. Wound up taking them with me and putting in the trash at home but employee was incredibly disrespectful and aggressive. tried calling to speak to a manager but got the complete run around by the AI prompt that hung up on me 3 times. I have a best buy credit card and have spent a significant amount there in the past but you completely lost a customer today.
  • AW
    Alexander Witt
    4 days ago
    5.0
    Went to this location after a non favorable experience at there Dodge st location. We ran into a sales representative and explained what we were looking for and what we would be using the device for. He got right to work explaining what would work best for us and offering alternative options that offered same experience at cheaper prices no pushy up sell tactics and rude attitude like the previous location. Due to this we also decided to purchase a few other items we had been holding off on. Great customer service
  • BK
    Bryce Koch
    Jan 5, 2026
    5.0
    I wanted a budget friendly 4k tv for a console , the manager their was very helpful and I went in with a Samsung in mind but this LG is the bees knees
  • NN
    NewZo
    Dec 31, 2025
    4.0
    We visited this store around Christmas to purchase a monitor. The store was spotless, and the staff was incredibly friendly. However, the store did not have any really interesting items, but it was okay. Overall, it was a pleasant shopping experience, and I’d definitely return in the future.
  • SG
    Sharee Gary
    Dec 20, 2025
    1.0
    Customer service I give a O, this place sucks, I ordered a TV 2 weeks ago, and it’s still have not been delivered, they have reschedule me 5x . Today 12-19-25 was supposed to delivered, they cancelled again, gave me a date for 12-24. At this point cancel my order, they can’t cancel because it’s in route. I’m so vexed I can cry, worst customer service ever, and the customer service it’s awful, they lie and hang up. I’ve been nothing but patient.

Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Omaha?

You can shop TVs, computers, appliances, cameras, and more at Best Buy in Omaha.

What are the store hours for Best Buy at 333 N 170th St?

Best Buy is open Monday to Friday from 10:00 AM to 9:00 PM, Saturdays from 9:00 AM to 9:00 PM, and Sundays from 10:00 AM to 8:00 PM.