Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,346 reviews
5 stars
1,261
4 stars
565
3 stars
229
2 stars
90
1 star
201
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported poor service, long wait times, and unhelpful interactions.
Product Availability
Customers appreciated the good selection of products, but some noted issues with empty shelves and disorganization in the store.
Pricing Concerns
Several reviews mentioned that prices are perceived as high, even during sales, leading to dissatisfaction among budget-conscious shoppers.
Geek Squad Experience
Experiences with Geek Squad were varied; some customers received excellent assistance, while others faced unhelpful or rude service.
Store Environment
The store was generally described as clean and well-lit, but some customers reported a chaotic layout and difficulty finding assistance.
- BKBenjamin KreitlerNov 15, 20255.0I went here on Nov 15 2025, 10:34 am: there was a really nice guy in the back that was willing and happy to help with finding what I was looking for, and when I was about to leave I was looking at the TVs and talked to a very knowledgeable girl, she knew more than I ever would have about how oled works and they had some great deals, all the staff are very friendly and welcoming, though I wish that more things at best buy were priced more fair, like the PCs being 400$ more than what you can build one for. Over all always have a great experience when going to this best buy.
- HHHeather HarringtonNov 12, 20252.0Went here To just replace my laptop that was stolen and I already knew I wanted but I had a few questions because I couldn't find the exact one that I had. Adam was on the phone The whole time I was talking to him and I don't think that he was listening to me so I chose to go elsewhere
- ESEnrique SaldanaNov 7, 20251.0I purchased a new monitor through the best buy app a Samsung g9 oled that was 1000 dollars and had my wife pick it up. When I got home and saw the box the box was retaped, the cable bags had already been ripped open and the monitor looked use. The wrap on the screen looked like it had been taken off before. I hooked the monitor up and the screen was damaged. My guess its that they took the display unit and put it back in its box ans sold it to me as a new unit. I called the store and told me there was nothing they could do and id just have to go return it and get a new one. Im one hour and 30 min away from the store. I asked for compensation and they told me there waa nothing they could do. I think they should fix their mistake since they took a used monitor and sold it to me as new. The guy also said just come in the store and get a replacement. My question is they took a display unit and sold it to me as a new one when they had new units. NOT RiGHT! They guy i talked to also refused to get his manager on the phone
- JPJoel PalmNov 5, 20255.0I had a rough experience signing up for phones, no fault to the associates helping me, and Joe the gm hooked me up with making it right. Greatly appreciate the customer service. Ty was awesome as well the entire time. Definitely coming back.
- MSMichelle SlosserNov 4, 20255.0Wish all their clerks were like the fruity one that assisted my amazing friend. Said fruity clerk even applied the screenprotecter on his phone free of charge. Next time I need a new phone Best Buy here I come n I hope Mr. Fruitypants is working
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Omaha?
You can shop TVs, computers, appliances, cameras, and more at Best Buy in Omaha.
What are the store hours for Best Buy at 333 N 170th St?
Best Buy is open Monday to Friday from 10:00 AM to 9:00 PM, Saturdays from 9:00 AM to 9:00 PM, and Sundays from 10:00 AM to 8:00 PM.
Does this Best Buy location offer Geek Squad support?
Yes, this Best Buy location offers Geek Squad support for expert advice and service.
Is curbside pickup available at Best Buy Omaha?
This location offers curbside pickup services for convenient order pickup.
What payment methods are accepted at Best Buy Omaha?
Best Buy accepts checks, debit cards, and does not require cash only payments.
Does Best Buy Omaha provide electronics recycling services?
Yes, Best Buy offers electronics recycling at this location.
Are appointments required for shopping or services at Best Buy Omaha?
No, appointments are not required for shopping or services at this Best Buy.
What nearby dining options are available around Best Buy Omaha?
Nearby restaurants include Johnny's Italian Steakhouse, Ancho and Agave Mexican Restaurant, Taco John's, Burger King, Kona Grill, and Runza Restaurants.
What shopping centers or stores are near Best Buy at 333 N 170th St?
Best Buy is near Village Pointe Shopping Center and stores like Pier 1 Imports, Nordstrom Rack, Old Navy, DSW Designer Shoe Warehouse, and Claire's.
Are there any nearby places where I can grab coffee near Best Buy Omaha?
You can enjoy coffee at Scooter’s Coffee, located close to Best Buy Omaha.