Best Buy

Reviews

• DH

  Daniel Hedrick

  2 days ago
  3.0
  Had a lot of good memories of best buy from my younger years. This time was the worst. Sat in the curbside pickup for 30 minutes for the young man to come out 3 times asking me if I was sure I had a pick-up order. Had to result in getting a manager involved to pick up my already purchased items. Won't be doing this again from your company. Lack of training and proper communication were rampant today. DO BETTER!
• ES

  Erin Seward

  3 days ago
  5.0
  I walked into Best Buy with 2 of my small children and Danielson was SO kind to them and to me. My laptop crashed and I needed a replacement, I had a lot of questions about which was best. He walked through all the options and I ended up leaving with a laptop, even though I had just come in to price out what I wanted. Thanks for your patience and kindness, Danielson, we really appreciated it!
• NN

  Noah

  Apr 3, 2026
  1.0
  I went in today to look for a new PC and some accessories for my racing sim. The employees do nothing but harass you. Every time you enter a new aisle an employee will come up to harass you asking if you need any help even though you asked me 30 seconds ago. Half the time it's the same exact employee who just asked you. It's like they don't want people to shop here. I just ended up going and shutting off 1 display PC for every time I was harassed, by the end of my 15 minute trip inside I had all 20 PCs shut off. Terrible store. Take your business elsewhere.
• MM

  Melissa

  Apr 2, 2026
  5.0
  After a terrible experience at Verizon with a very rude employee, I went here to get my phone. It was night and day! The guy that helped me yesterday was very nice, knowledgeable and was able to keep me on my plan, which the Verizon employee told me she couldn't do. I will be going here anytime I need a new phone!
• CB

  Chris Beeman

  Mar 20, 2026
  1.0
  Get out early to wait in line out front of the store for atleast an hour because I was excited about a new drop. As we were waiting we watched one group in line allow multiple people to join them effectively skipping the line. We mentioned it to a manager, who I guess was friends with the people who cut in line. Manager made it clear he didn't care and allowed it to happen. Just very disappointed about the professionalism from management. Not saying those people shouldn't also get product but it feels like if there was a line, it shouldn't be about who you know, they should just go to the back of the line like everyone else