Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Nebraska City, NE. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
241 reviews
5 stars
190
4 stars
20
3 stars
8
2 stars
5
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Nate and Stephanie for their exceptional service.
Long Wait Times
Numerous reviews mentioned long wait times due to being understaffed, with customers expressing frustration over the delays in receiving assistance.
Pricing Concerns
Several customers felt that the prices for products and services were too high compared to competitors, leading to dissatisfaction with the overall value.
Mixed Experiences
While some customers had positive experiences, others reported issues with service quality and felt that the store did not meet their expectations.
Store Environment
Feedback indicated that the store environment could be improved, with some customers noting a lack of professionalism and organization.
- MSMichael SimpsonNov 14, 20255.0Very friendly and knowledgeable. Got a great deal.
- KSKyla SchomerusNov 6, 20251.0Please do not fall for their “promo” of a $100 credit for each additional line added to your account. My husband and I fell for this scam last June and we have been trying to get this promo credited to our account for months with no resolution. Last June, we added two lines to our account with the promise that we’d receive a $100 promo credit for each of these lines that we opened. Come August 5th, only one of the two $100 credits came off of our bill. We’ve been in and out of the store multiple times since then asking about the additional $100 we were supposed to receive, and I have tried to communicate via text with the salesman Nate and we just keep getting gaslit into thinking it’ll be taken care of, yet nothing is getting done. Nate continues to tell us he will reach out to his manager to get the promo added, but each month my bill comes out and it’s never on there. On Monday I sent Nate a text asking for a manager’s contact information so that I can get this resolved. It’s now Thursday evening, and that text has gone unanswered. I thought it was a bit shady last summer when I asked to have this promo in writing and Nate said no. Now I’m wishing I would’ve trusted my gut and returned everything. We’ve been very patient and respectful about this, but this is getting ridiculous. Four billing cycles have now gone through and the full promo that we were promised has not been honored. I’d love for a manager to reach out to me and make this right. Verizon won’t do anything about it because this isn’t an actual Verizon store, just an authorized dealer. Please, save yourselves the time, money, and headache and make the extra drive to Omaha or Lincoln and go to a real Verizon store for new phone purchases.
- TCTim CodyAug 15, 20254.0Lots of help and assistance. Time was a bit long...
- JLJustin LongJun 25, 20251.0Not a legit virizon store. Limited supplies and way over priced. Lady being helped paid 30 dollars for a phone charger and almost 80 for a phone cover. Definitely taken advantage of because she had no idea what she wanted so they picked for her
- JVJudy VannJul 22, 20195.0Excellent service. She was polite and very helpful.
Frequently Asked Questions About Verizon
What products does Verizon in Nebraska City offer?
Verizon in Nebraska City offers a full range of wireless devices, including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for Verizon at 1108 Grundman Blvd?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday 10:00 AM to 6:00 PM, and Sunday 12:00 PM to 5:00 PM.
What payment options are accepted at this Verizon location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store in Nebraska City offer in-store pickup?
Yes, the store provides in-store pickup services for customers.
Can I get electronics recycling services at this Verizon store?
Yes, Verizon Nebraska City welcomes electronics recycling services.
What brands of devices can I find at this Verizon retailer?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more at this location.
Is there free Wi-Fi available at the Verizon store in Nebraska City?
Yes, the store offers free Wi-Fi to its customers.
Are there any nearby coffee shops I can visit before or after shopping at Verizon?
Yes, Relax and Unwind and Scooter's Coffee are nearby coffee shops where you can enjoy a drink before or after your visit to Verizon.
What nearby pharmacies are close to the Verizon store for any health needs?
Moser's U-Save Pharmacy and Cody's USave Pharmacy are conveniently located near the Verizon store for your pharmacy needs.
Where can I find lodging options near the Verizon store in Nebraska City?
Economy Inn and Deluxe Inn Nebraska City are nearby motels where visitors can stay when shopping at Verizon.