Verizon

3.8
764 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Lincoln for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
2603 Superior St, Lincoln, NE
68521, United States

Hours

Reviews

3.8
564 reviews
5 stars
303
4 stars
79
3 stars
46
2 stars
31
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of staff members, particularly Jeremy, who consistently received positive feedback for resolving issues efficiently.

Mixed Experiences

While some customers reported excellent service, others experienced rude or unhelpful interactions, leading to frustration and dissatisfaction.

Billing Issues

Several reviews highlighted problems with billing discrepancies and lack of clarity regarding charges, causing significant customer frustration.

Store Environment

The store environment received mixed reviews, with some customers noting cleanliness and helpfulness, while others reported unprofessional behavior from staff.

Product Availability

Customers expressed disappointment over product availability and issues with online orders not being ready for pickup.
  • MR
    Michael Ring
    3 days ago
    5.0
    Jeremy and Simon got me in and out fast and efficiently. Exceptional individuals very helpful, friendly, courteous. I couldnt be happier w my recent purchases.
  • LV
    Lacey Vanek
    3 days ago
    5.0
    I went in for help with a cracked screen protector, and Jeremy helped me submit a claim on my warranty in under 3 minutes! He had great customer service and invited me to come back when my replacement came in to help put the new one on. Super quick and super friendly!
  • DR
    Daniel Rico
    Nov 14, 2025
    5.0
    Bre at the Verizon on Superior was exceptionally knowledgeable and helpful! Every question she either already knew or knew how to quickly find the answer. Very impressed.
  • NP
    Nyajok Pal
    Nov 7, 2025
    5.0
    S/o to Jermey. He helped resolve my issue under 5 mins! Thank you!
  • MM
    Madison
    Nov 2, 2025
    5.0
    Jeremy was very helpful and helped me get a new phone quickly! Highly recommend.

Frequently Asked Questions About Verizon

What are the Verizon store's hours of operation in Lincoln, NE?

The Verizon store in Lincoln is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.

What products does the Verizon store in Lincoln offer?

The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, plus business cell phones, mobile hotspots, tablets, and laptops.