Business Details
2603 Superior St, Lincoln, NE
68521, United States
Certified by Verizon • Feb 22, 2026
(402) 438-2834
Certified by Verizon • Feb 22, 2026
http://www.verizon.com/stores/nebraska/lincoln/lincoln-superior-R00000327999
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Lincoln for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.8
782 reviews
5 stars
448
4 stars
87
3 stars
58
2 stars
42
1 star
147
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised specific employees like Jeremy and Felicia for their helpfulness and knowledge, others reported rude and unhelpful interactions.
Billing Issues
Several customers expressed frustration with billing discrepancies and lack of clarity regarding charges, leading to dissatisfaction and account terminations.
Store Environment
Some reviews highlighted a need for improved cleanliness and organization in the store, with mentions of trash in the landscaping and unprofessional behavior from staff.
Product Knowledge
While some employees were noted for their exceptional product knowledge, others were criticized for providing incorrect information or being unhelpful with technical issues.
- JFJA Flury1 day ago5.0Jeremy was incredibly helpful and patient while helping me get my phone activated. I knew I was in good hands when another employee came to him with questions while we were on hold with the Verizon help center.
- WFWanda FedonFeb 12, 20265.0Jeremy was very helpful. Make sure to choose this location when you need to get a new device.
- DSDavid SjutsFeb 11, 20265.0Christopher Roth was very helpful in helping get my wife's new Iphone 17 set up over the phone after a trip to the store the day before was frustrating as her information would not transfer over while in the store. He was patient and guided us through the process and followed up later to make sure things were good. Highly recommend working with this young man if you have a problem. Thanks Christopher.
- JLJoe LJan 22, 20261.0I have been in this store several times with good customer service. Today was the opposite. My mom came in with a broken phone. The man who helped her short and abrasive. I came to assist her at the store and I got a similar a tone. Everyone has bad days but today customer service was definitely lacking. We left rather than continue the interaction. My mom did not want a scene or I would have talked to management.
- LLLAAJan 11, 20263.0Service is below average to average. Confusing and conflicting policies as always. Couldn’t finish online purchases as the payment screen had tech issues so I had spend precious time to come into the store. There is a better than average middle aged guy working here which is a breath of fresh air. Can’t speak highly of anyone else though. They really need to clean up the trash in their landscaping all the way around their building.
Frequently Asked Questions About Verizon
What are the Verizon store's hours of operation in Lincoln, NE?
The Verizon store in Lincoln is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What products does the Verizon store in Lincoln offer?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, plus business cell phones, mobile hotspots, tablets, and laptops.
What services are available at Verizon Lincoln?
Verizon Lincoln provides mobile plans, wireless internet plans, and voice plans to meet your wireless and business needs.
Can I order online and pick up my purchase at the Verizon Lincoln store?
Yes, you can order online and opt for in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
How can I schedule an in-store appointment at Verizon Lincoln?
You can schedule your in-store appointment online via Verizon's website or through the My Verizon app.
Does Verizon Lincoln accept mobile and contactless payments?
Yes, Verizon Lincoln accepts payments via mobile NFC, debit card, and does not require cash only.
What nearby dining options are available close to Verizon Lincoln?
Nearby dining includes IHOP for breakfast and brunch, Chipotle Mexican Grill for fast casual meals, and NASCAR Refuel Tenders & Burgers for burgers.
Are there any nearby services where I can handle printing or shipping after visiting Verizon Lincoln?
The UPS Store 3345 nearby offers printing, packing supplies, and freight services, making it convenient for your shipping needs after your Verizon visit.
What nearby health and wellness facilities are close to Verizon Lincoln?
Nearby you can find Nebraska Occupational Health, Superior Chiropractic & Acupuncture, and Leaps & Bounds Pediatric Therapy for various health and therapy services.
Where is Verizon Lincoln located?
Verizon Lincoln is located at 2603 Superior St, Ste 102, Lincoln, NE 68521, USA.
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