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Geek Squad

2.8
(65 reviews)

Business Details

6919 O Street, Lincoln, NE
68510, United States
(402) 473-2099

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
6919 O Street, Lincoln, NE
68510, United States

Hours

Reviews

2.8
65 reviews
5 stars
19
4 stars
8
3 stars
5
2 stars
5
1 star
28
  • TT
    toofast54
    Nov 20, 2025
    1.0
    This is a joke I would not recommend anybody of you guys was no help at help
  • JA
    Jamie Anderson
    Nov 14, 2025
    1.0
    We been trying to get our phone fixed for 2wks now and they had to order the parts than told us to schedule for Saturday than we went in and they told us no tech comes in on the weekends. Its Friday and tech left at 5pm when the appointment schedule for 720pm. Bad customer service!
  • HB
    harry balz
    Oct 16, 2025
    1.0
    LOCALLY answer the phone, LINCOLN! I live NINETY miles away currently, am just looking at receipt from 10/15 (which I should have done at the STORE), got charged TWICE for one (SSD) item and literally CAN'T get hold of LINCOLN location after the completely-irrelevant 20 trillion AI prompts ("explain why, using proper pronouns and in hushed tones, why you're calling, rinse, repeat"...start screaming) - and then to complete the Fun Pointless Call(s) 100% The Fault Of WORSTBUY am constantly transferred to Mumbai, who state repeatedly as a 'solution' (after I explain patiently REPEATEDLY this isn't feasible) to DRIVE physically to the store and resolve it, spending $50 in gas. My standards are rock-bottom for general customer "service" anymore but BestBuy is Below And Beneath. Maddening and OFFENSIVE.
  • TD
    Tracie Dunavin
    Apr 15, 2025
    1.0
    My mother pays for Geek Squad and went to Best Buy to buy a new phone and wanted Geek Squad to do something as simple as having her data/contacts transferred over from her old phone. They refused. What is the point of paying for a service? Useless.
  • ZC
    Zina Crowder
    Oct 11, 2020
    1.0
    I called for the Geek Squad to assist with television wall mount I was put on hold by the geek service rep Andrea and was disconnected . I waited 15 minutes for a call back as Andrea did repeat my telephone number before she put me on hold. I’m going to call back and hope Andrea does not answer

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Lincoln offer?

Geek Squad at Best Buy in Lincoln offers tech repair, setup, and support services including cell phone repair, computer repair, data recovery, electronics repair, appliance repair, and television repair.

How can I schedule a service appointment with Geek Squad at Best Buy in Lincoln?

You can schedule a service appointment with Geek Squad in store at 6919 O Street or online through their website.

Brand Certified Facts from Geek Squad

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Certified March 15, 2026Yext Knowledge Graph
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