Best Buy

4.0
4061 reviews
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Business Details

6919 O Street, Lincoln, NE
68510, United States
(402) 473-2099
https://stores.bestbuy.com/ne/lincoln/6919-o-street-50.html/?ref=NS&loc=ns100
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
6919 O Street, Lincoln, NE
68510, United States

Hours

Reviews

4.0
4,061 reviews
5 stars
2,037
4 stars
1,025
3 stars
422
2 stars
167
1 star
410

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and knowledgeable staff, many reported poor service, long wait times, and unhelpful employees.

Product Availability

Customers noted a good selection of electronics, but there were complaints about items being out of stock or not available as promised.

Appointment Issues

Several reviews highlighted frustrations with scheduled appointments, including long wait times and lack of staff availability to assist customers.

Returns and Exchanges

Customers expressed dissatisfaction with the returns and exchanges process, citing issues with damaged items and inconsistent policies.

Overall Experience

While some customers had positive experiences, many expressed disappointment and frustration, indicating a decline in service quality compared to previous years.
  • RS
    Roger Stubbendeck
    3 days ago
    1.0
    Place is a joke sell junk then want 200$ to come out
  • DV
    Diana Varela
    3 days ago
    5.0
    This review is for Jaden. He's an awesome guy–always funny, incredibly knowledgeable, and genuinely kind to everyone. Best Buy, you truly have a gem on your team, and he absolutely deserves a raise. I always leave this store with a great experience. Thank you all!
  • GD
    Garett D
    4 days ago
    1.0
    Every single time I have gone in to this location I have had issues. Should be simple it’s a screen replacement under warranty. Now I’m told to do it through screen protector company not bestbuy. Now I’m paying shipping when I shouldn’t have to pay for anything. I will never go to bestbuy again for anything. This was the 3rd time having issues with this.
  • MB
    MARSHA BUSSE
    Nov 16, 2025
    4.0
    The help was nice and knowledgeable
  • LD
    Linda Day
    Nov 3, 2025
    5.0
    Today I went to Best Buy in Lincoln, NE on 70th & O to get a printer. There, I was greeted by a sales associate named Noah. I swear he was the most knowledgeable and patient guy that I ever met. He waited for me to contact my son-in-law to see if the printer that Noah suggested was suitable for my needs and I asked my son-in-law if he would come to my home and set it up. This was all in the middle of my transaction! It seemed like 20 min. After the go ahead from my son-in-law, we finished the purchase. Noah carried the printer out to my car. Noah was so helpful and kind. With employees like Noah, Best Buy is THE place to go. Give Noah a raise!
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Frequently Asked Questions About Best Buy

What types of products can I buy at Best Buy located at 6919 O Street, Lincoln, NE?

You can shop TVs, computers, appliances, and more at this Best Buy location.

What are the store hours for Best Buy at 6919 O Street, Lincoln?

The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.