Business Details
11532 Willow Park Dr, Gretna, NE
68028, United States
Certified by Verizon • Feb 22, 2026
(402) 932-9666
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Gretna, NE. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.3
250 reviews
5 stars
195
4 stars
10
3 stars
5
2 stars
5
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff members, particularly highlighting individuals like Aaron, Autumn, and Madi for their exceptional service.
Staffing Issues
Several reviews mentioned long wait times and inadequate staffing, especially during busy periods, leading to frustration among customers.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences, including poor service and unresolved issues, indicating inconsistency in service quality.
Store Management
Customers expressed concerns about management decisions regarding staffing and service efficiency, suggesting a need for better oversight and training.
- SKSandra KalinaFeb 11, 20261.0PLEASE DO NOT DO BUSINESS WITH VICTRA.!!!!!! They talk you into purchasing plans without full disclosure. When I went to talk to them about the plan the next day, I was nice, but told a customer in the store they should think twice about doing business with them. He call the cops. What a great business! Don't make the same mistake I did!
- SBSusan BrammannFeb 3, 20265.0Aaron was a really great help!
- TRTrey RinkolJan 22, 20265.0Aaron was the best of help, and made our service very enjoyable!
- IRIsabelle RinkolJan 22, 20265.0Aaron did a wonderful job and was so helpful!
- DDDanJan 20, 20265.0I’m 62 yrs old and the best customer service I’ve ever had. Very good multi tasking! Did everything I wanted with a smiling good humor personality. Go back everytime to have Aaron help me!
Frequently Asked Questions About Verizon
What products and services does Verizon in Gretna, NE offer?
Verizon in Gretna, NE offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.
What are the operating hours of the Verizon store in Gretna?
The Verizon store in Gretna is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Where is the Verizon store in Gretna located?
The Verizon store is located at 11532 Willow Park Dr, Gretna, NE 68028, USA.
What payment methods are accepted at Verizon in Gretna?
Verizon accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon in Gretna offer in-store pickup services?
Yes, Verizon offers in-store pickup services for customers.
What brands are available at the Verizon store in Gretna?
Available brands include Verizon Wireless, Samsung, Apple, Motorola, Google, Otterbox, PureGear, Mophie, JLab, and several others.
Is there free Wi-Fi available at the Verizon store in Gretna?
Yes, the Verizon store provides free Wi-Fi for customers.
What can customers do near the Verizon store in Gretna?
Customers can visit nearby places like Gretna Farmers Market for fresh produce, Gretna City Pool for swimming, and Peterson Park for outdoor activities before or after their visit.
Are there dining options near the Verizon store in Gretna?
Yes, Gretna Nutrition, a health food restaurant and smoothie juice bar, is nearby and offers a great spot to grab a healthy meal or snack.
Where can customers access financial services near the Verizon store in Gretna?
Customers can visit Edward Jones or F&M Bank, both nearby financial service providers, for their banking and financial advising needs.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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