Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Gretna, NE. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
226 reviews
5 stars
178
4 stars
10
3 stars
5
2 stars
5
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Autumn, Madi, and Breanna.
Inconsistent Experiences
While some customers had excellent service, others reported long wait times, unhelpful staff, and unresolved issues, indicating a lack of consistency in service quality.
Staff Shortages
Several reviews noted that the store often had insufficient staff, leading to long wait times and poor customer experiences.
Technical Issues
Customers experienced various technical problems, including issues with phone transfers and billing errors, which contributed to dissatisfaction.
Store Hours
Multiple customers reported discrepancies between posted store hours and actual opening times, leading to frustration.
- JNjenny nelsonNov 8, 20255.0Aaron was awesome to work with today!
- GKGrace KempkesNov 7, 20255.0AJ and Shawn are goated frfr
- CSCheryl SanduskiOct 24, 20255.0Aaron, AJ and Joe are wonderful. Very helpful and will definitely be coming back.
- CFCaleb FjoneOct 14, 20255.0Aaron and AJ were FANTASTIC and helped me with a new trade and iPad set up.
- GHGaylene HallOct 5, 20255.0We got awesome service from Justin Miller!! He was so patient with us. All five of us upgraded to new phones, he got him all set up perfect. He was amazing.
Frequently Asked Questions About Verizon
What products and services does Verizon in Gretna, NE offer?
Verizon in Gretna, NE offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.
What are the operating hours of the Verizon store in Gretna?
The Verizon store in Gretna is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Where is the Verizon store in Gretna located?
The Verizon store is located at 11532 Willow Park Dr, Gretna, NE 68028, USA.
What payment methods are accepted at Verizon in Gretna?
Verizon accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon in Gretna offer in-store pickup services?
Yes, Verizon offers in-store pickup services for customers.
What brands are available at the Verizon store in Gretna?
Available brands include Verizon Wireless, Samsung, Apple, Motorola, Google, Otterbox, PureGear, Mophie, JLab, and several others.
Is there free Wi-Fi available at the Verizon store in Gretna?
Yes, the Verizon store provides free Wi-Fi for customers.
What can customers do near the Verizon store in Gretna?
Customers can visit nearby places like Gretna Farmers Market for fresh produce, Gretna City Pool for swimming, and Peterson Park for outdoor activities before or after their visit.
Are there dining options near the Verizon store in Gretna?
Yes, Gretna Nutrition, a health food restaurant and smoothie juice bar, is nearby and offers a great spot to grab a healthy meal or snack.
Where can customers access financial services near the Verizon store in Gretna?
Customers can visit Edward Jones or F&M Bank, both nearby financial service providers, for their banking and financial advising needs.