Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Grand Island for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
420 reviews
5 stars
209
4 stars
81
3 stars
42
2 stars
30
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being knowledgeable and helpful, others reported rude behavior and poor service experiences.
Wait Times
Many customers expressed frustration with long wait times, often due to understaffing, leading to dissatisfaction with the overall experience.
Product Availability
Several reviews mentioned issues with product availability, including stock shortages and problems with trade-ins, which contributed to negative experiences.
Pricing Concerns
Customers frequently noted that Verizon's prices are high, with some expressing dissatisfaction over unexpected charges and the cost of services.
Store Environment
The store environment received positive remarks for cleanliness and organization, although some customers pointed out the lack of amenities like public restrooms.
- ZZZacharyNov 4, 20252.0Wife and I went in to get new phones and swap some phone lines. Was told immediately we don’t do anything except phones, you have to spend an hour on the phone to swap lines. Called around to find out that’s not how that should work. Also brought in a new watch to get set up with the phones. The employee blatantly lied and said he set the plan up when I watched him not turn on the watch. We left as soon as possible (unfortunately after getting phones) and went to a different Verizon for better service.
- RURhonda UlmerJul 4, 20254.0They desperately need a couple more employees. However, the staff they do have is very pleasant and knowledgeable.
- JKJosh KelleyOct 5, 20174.0What feels like a simple change often takes far too long. Though the staff is friendly and often not pushy with sales.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Grand Island?
The Verizon store in Grand Island is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which mobile brands are available at the Verizon Grand Island store?
The store offers brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I pick up my online order at the Verizon Grand Island store?
Yes, online orders can be picked up in-store with options like in-store pickup, express lockers, free 2-day shipping, and same-day delivery where available.
What kind of services does Verizon offer at their Grand Island store?
They provide mobile plans, wireless internet plans, voice plans, and business devices such as cell phones, mobile hotspots, tablets, and laptops.
Is it possible to schedule an in-store appointment at Verizon in Grand Island?
Yes, you can schedule an in-store appointment online for your convenience.
Which payment methods are accepted at Verizon Grand Island?
The store accepts checks, debit cards, mobile NFC payments, and does not require cash only.
What are some nearby dining options around Verizon Grand Island?
Nearby dining options include Freddy's Frozen Custard & Steakburgers, Olive Garden Italian Restaurant, Panera Bread, Pizza Ranch, Qdoba, Ruby Tuesday, and Panda Express.
Are there nearby stores where I can shop before or after visiting Verizon Grand Island?
Yes, you can visit nearby stores like Gordmans (department store), Mattress Firm (mattress and furniture), The Bridal Collection (bridal shop), Famous Footwear (shoe store), and Bargain Barn GI LLC (appliance store).
Is there a nearby bank for financial services close to Verizon Grand Island?
Yes, Exchange Bank is located nearby for any banking or financial service needs.
How can nearby places around Verizon Grand Island enhance my visit?
You can enjoy a meal at nearby restaurants like Freddy's or Olive Garden, handle errands at the nearby Exchange Bank, or shop at Gordmans and Mattress Firm, making your visit convenient and efficient.