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Best Buy

4.1
(1538 reviews)

Business Details

(308) 382-0182

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1581 Conestoga Drive, Grand Island, NE
68803, United States

Hours

Reviews

4.1
1,538 reviews
5 stars
801
4 stars
401
3 stars
179
2 stars
60
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, many customers reported poor service, lack of assistance, and issues with communication.

Product Availability

Customers noted a limited selection of products and expressed frustration over stock shortages compared to other locations.

Geek Squad Experience

Experiences with Geek Squad were largely negative, with multiple customers reporting unsatisfactory service and unresolved issues.

Store Environment

The store was generally described as clean and well-kept, but some customers mentioned difficulties accessing the store due to ongoing construction.
  • RR
    Rachel
    Feb 12, 2026
    5.0
    Nicole was amazing, helping me with my fitbit chargers and she was totally patient, went above and beyond to help me out.
  • AB
    Arizona Brooks
    Feb 12, 2026
    1.0
    The manager of this store, "Jenneman" refused to honor a promotion by Logitech. He insisted that the recycled item had to be Logitech brand, despite me checking two days earlier and being told ANY PC or gaming item is included in the promotion. I brought the promotion from the Best Buy website up on my phone and Jenneman refused to look at it, while he and a couple of employees snickered at me. Better prices and service at other stores. Don't give these jerks your money.
  • CT
    Chris Thompson
    Feb 9, 2026
    2.0
    Definitely a dying business. Have very little of the things you want/need. Over-priced.
  • SS
    Scott Sjuts
    Feb 7, 2026
    2.0
    Asked for some help with a microwave and no one would come over and help us get a off the top shelf. All crew was standing around the check out counter.
  • JK
    Jim Kirk
    Jan 19, 2026
    1.0
    You don't deserve a star at all however that is the minimum. Zero customer service at this horrible business. I live 2 1/2 hours away and I have questions about products but your pathetic automated phone system won't connect me to a person. To your reply..... Apparently you missed that i want to TALK to someone. As in voice talk not massaging.

Frequently Asked Questions About Best Buy

What are the store hours for Best Buy in Grand Island, NE?

Best Buy in Grand Island, NE is open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Does Best Buy Grand Island offer curbside pickup service?

Best Buy Grand Island offers same-day pickup, but does not currently support curbside pickup service.

Brand Certified Facts from Best Buy

Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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