Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,519 reviews
5 stars
794
4 stars
397
3 stars
177
2 stars
57
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of the staff, there were significant complaints about poor service experiences, including rudeness and lack of assistance.
Product Availability
Customers noted a good variety of electronics available, but some expressed disappointment in the stock levels compared to other locations and the ability to find specific items.
Store Environment
The store was generally described as clean and well-kept, although some reviews mentioned issues with cleanliness in restrooms and difficulty accessing the store due to construction.
Geek Squad Performance
Mixed feedback on Geek Squad services, with some customers praising their assistance while others reported unsatisfactory experiences with technical support.
Pricing and Value
Customers appreciated competitive pricing and good deals, but some felt that online options offered better prices and selection.
- SGSue Gulzow5 days ago1.0Horrible customer service. We bought a smart tv and delivery and set up and were told they would show us how to use it since we’re in our 70’s and not familiar with technology. So we bought it. Delivery was three weeks later than promised and no instructions were given. Now their corporate says they don’t have that service, after we’ve installed the tv and can’t operate it. We feel like they lied to us to get us to buy it and never had any intention of helping us. We were taken advantage of because of our age and feel discriminated against. I’ll never walk in that store again and would recommend the same to anyone else.
- SSsharky1017Nov 16, 20253.0Felt under staffed. I showed up about 35mins after opening on a Sunday so im completely unsure if that is considered a slow day/time. Took about 20+mins or so to get assistance. Was told a couple times there was only one floor person but they'd be right with me. Not sure it was the floor associate who actually helped me but a supervisor came to assist. After that it was smooth sailing for the most part. And I only say most part due to the numerous times the supervisor was pulled away or keyed up getting asked questions from others, just pointing out his role on the team is vital and I appreciate his help.
- CMCharles MartinNov 13, 20251.0If I could give this best buy a -10 I would I would avoid this store, shady non listening people conner the manger on shift would not listen and then try doing shady stuff I will never ever come to this store again
- JNJordan NolanNov 2, 20251.0Experience with Geek squad has not once been positive. Everytime I’ve gone in they have been unable to solve any problems. Go to Lincoln if you want actual service.
- KKKamundson20Oct 5, 20255.0Parker helped me with my phone and watch. I’m from a different state and just passing through. We added phone guaranteed cover, new phone cover, loaded all information from old phone, connected new watch, made sure I was on the right cell phone plan and never made me feel rushed. Great store with great customer service.
Frequently Asked Questions About Best Buy
What are the store hours for Best Buy in Grand Island, NE?
Best Buy in Grand Island, NE is open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Grand Island offer curbside pickup service?
Best Buy Grand Island offers same-day pickup, but does not currently support curbside pickup service.
What types of products can I find at Best Buy in Grand Island?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Grand Island, NE.
Can I get Geek Squad support at this Best Buy location?
Yes, Best Buy Grand Island offers Geek Squad support services in-store.
What payment methods does Best Buy Grand Island accept?
Best Buy Grand Island accepts debit cards and does not require cash only payments.
Is recycling electronics available at Best Buy Grand Island?
Yes, Best Buy Grand Island provides electronics recycling services.
Are there any nearby places to eat around Best Buy Grand Island?
Yes, nearby you can find several restaurants including Napoli's for Italian and pizza, Sbarro for fast food, El Toro Mexican Restaurant, Imperial Palace Express (Chinese cuisine), Papa John's Pizza, and Big Apple Bagels.
Where can I catch a movie near Best Buy Grand Island?
You can visit B&B Theatres - Grand Island 7 or The Mall Stadium 7 Cinemas, both cinemas located near Best Buy Grand Island.
Are there shopping options near Best Buy Grand Island besides electronics?
Yes, nearby shopping options include Buckle for clothing and shoes, Maurices for women's clothing, Bath & Body Works for beauty supplies, American Eagle, Claire's for fashion accessories, and Justice for children's clothing.
Can I visit local financial or banking services near Best Buy Grand Island?
Yes, Home Federal Bank is located nearby for banking and ATM services. Additionally, Josh Meier - Thrivent offers financial services in the area.