Verizon

4.9
461 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Elkhorn, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 18940 Evans St.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
18940 Evans St, Elkhorn, NE
68022, United States

Hours

Reviews

4.9
458 reviews
5 stars
442
4 stars
4
3 stars
1
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional, friendly, and knowledgeable service.

Staff Performance

Specific employees like Aaron, Grace, and Dustin received numerous commendations for going above and beyond to assist customers.

Efficiency

Many reviews highlighted the quick and efficient service provided, making the phone upgrade and setup process smooth.

Empathy

Customers appreciated the empathetic approach of staff, especially in handling stressful situations.

Product Knowledge

Staff demonstrated strong knowledge of products and services, helping customers make informed decisions.
  • WQ
    Wayne Quota
    5 days ago
    5.0
    Was an awesome experience the whole transition was smooth as butter. Zandi was professional and awesome to work with
  • CA
    Catherine Asplund
    Nov 16, 2025
    5.0
    Trevor sold me a phone and accessories today. Last week he sold one to my husband. We have both managed companies and owned a business. Trevor gave over 5 star service and helped make sure all things transferred so I can have peace of mind. Time for a bonus for this young man! ( He doesn’t know I said this) but great customer service is hard to find these days. So excited about my new phone! Thanks Trevor for helping both my husband and me! You’re the best. Sincerely Catherine
  • BB
    Bloop
    Nov 15, 2025
    5.0
    Grace was incredibly helpful and I was so glad to have such an easy-going experience. I definitely recommend coming here and working with her!
  • JJ
    jimbo
    Oct 31, 2025
    5.0
    Though I didn’t buy anything at the store, I would like to recommend this store thanks to their customer service. I spoke to 2 people, Trevor and Dominic. They made my experience as smooth as possible while not pressuring me in any direction. If you want to engage in positive/productive conversation those 2 and this store are it.
  • ZD
    Zane Dworak
    Oct 22, 2025
    5.0
    Trevor at Verizon is an absolute gem, embodying the pinnacle of exceptional customer service. His warm demeanor, genuine enthusiasm, and unparalleled expertise make every interaction a pleasure, transforming routine visits into memorable experiences. Whether patiently troubleshooting complex issues or offering tailored solutions with a smile, Trevor consistently goes above and beyond, earning him the well-deserved title of the best worker in the store. His dedication and professionalism are truly the backbone of the Verizon location, ensuring customers leave not only satisfied but genuinely impressed by his outstanding care and commitment.

Frequently Asked Questions About Verizon

What products and services does Verizon at 18940 Evans St in Elkhorn offer?

Verizon at 18940 Evans St offers smartphones, tablets, wireless devices, home internet, accessories, device financing, bill payments, and Verizon Wireless plans including 5G service for both consumers and businesses.

What are the store hours for Verizon in Elkhorn?

The Verizon store in Elkhorn is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.