Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Bellevue for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
401 reviews
5 stars
194
4 stars
58
3 stars
37
2 stars
19
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual staff members for their helpfulness and knowledge, many expressed frustration with overall customer service, citing long wait times and unhelpful interactions.
Wait Times
Numerous reviews highlighted excessively long wait times, often exceeding an hour, leading to dissatisfaction among customers.
Staff Knowledge
Several customers noted that while some employees were knowledgeable and provided good service, others seemed uninformed or unhelpful, contributing to a negative experience.
Billing Issues
Multiple reviews mentioned confusion and frustration regarding billing practices, including unexpected charges and difficulties in resolving billing problems.
Store Experience
The store environment received mixed reviews, with some customers appreciating the layout and cleanliness, while others reported feeling rushed or ignored.
- JKJerry D. KeeNov 14, 20255.0Very helpful
- BGBrian GrantNov 10, 20255.0Matt was great helped me restore my phone & info in 10mins & patient.
- DDDanielOct 31, 20251.0Always over an hour wait .
- JTJayden TorticillSep 22, 20251.0Our Verizon bill changes every six months, goes up, goes down, then up again, and nobody can ever explain why, they just keep taking more money. The only good part of this place is Juan Gomez, he’s the goat, he’s the only one who doesn’t try to push some new Xbox on me when I just came in to deal with my phone. Their phone system is a damn joke, told me I’d be on hold 20 minutes, I sat there for 40 and never even talked to a real person. Try calling late in the day and they don’t pick up, even though the doors are still open. BTW FOLKS AT&T has coverage on 99.91 percent of homes in Omaha and 99.76 percent statewide, while Verizon’s got dead spots all over Nebraska where you might as well have no service at all. Don’t believe me? Look it up. I’m mad enough to do research for this review. Verizon feels like one of those shiny new trucks that looks tough until the transmission drops out on the first job site, all looks and no backbone.
- KSKris StewartSep 20, 20255.0I met Jon as soon as I entered the store and I had an amazing experience. He assisted me selection g my new phone and plan, took the time to transfer all my data to my new phone. I recommend this store for great customer service.
Frequently Asked Questions About Verizon
What are the Verizon Bellevue store hours?
The Verizon store in Bellevue is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon store in Bellevue located?
The Verizon store is located at 10531 S 15th St, Suite 103, Bellevue, NE 68123, USA.
What brands of smartphones does Verizon Bellevue offer?
Verizon Bellevue offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an in-store appointment at Verizon Bellevue?
Yes, you can schedule an in-store appointment online or through the My Verizon app for a convenient visit.
What delivery and pickup options does Verizon Bellevue provide?
Options include in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
What kinds of products and services does Verizon Bellevue offer for business customers?
They offer business cell phones, mobile hotspots, tablets, laptops, as well as mobile, wireless internet, and voice plans.
Does Verizon Bellevue accept debit cards and mobile NFC payments?
Yes, Verizon Bellevue accepts debit cards, mobile NFC payments, and offers check payment options. Cash-only payments are not required.
Are there any places to eat near Verizon Bellevue?
Yes, nearby dining options include Penn Station East Coast Subs, Buffalo Wild Wings, Chipotle Mexican Grill, Sonic Drive-In, Arby's, and Starbucks.
What shopping options are near Verizon Bellevue?
Nearby shopping includes Wolf Creek Plaza with GameStop, Gordmans discount store, JOANN Fabric and Craft Stores, Five Below, Dollar Tree, and Red Wing Shoes.
Are there beauty and spa services close to Verizon Bellevue?
Yes, you can visit Palm Beach Tan for tanning and skin care, and Spa Nails for nail and beauty salon services near Verizon Bellevue.