Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Williston, ND. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
473 reviews
5 stars
428
4 stars
12
3 stars3
2 stars
8
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees like Joyce, Kayden, and Christian.
Efficiency
Many reviews highlighted the quick service and efficient processes for upgrading or resolving issues, making the overall experience pleasant.
Mixed Experiences
While most feedback was positive, there were a few negative experiences reported, particularly regarding a lack of assistance at certain times and issues with specific employees.
Problem Resolution
Several customers noted that staff went above and beyond to resolve technical issues and assist with phone upgrades, contributing to a positive overall experience.
- DQDana QJan 5, 20261.0Astonishingly horrible customer service. No one greeted me after standing in the store for over 5 minutes. Not even a “someone will be with you shortly “. Nada.
- CSChristian Silvas-PriceDec 29, 20255.0The best experience very understandable helpful everything above give this guy a raise really appreciate it👌
- SGSAM GREVDec 19, 20255.0Great service
- RNRobby NjosDec 10, 20255.0Ayden was super friendly and helpful. Quick service and made sure my phone worked and all configured before I left. Thank you!
- JDJacob DaffinDec 7, 20255.0Dude was cool 😎 very friendly and straight to the point! He made it an enjoyable experience would highly recommend him, wish I remembered his name....
Frequently Asked Questions About Verizon
What products does the Verizon store in Williston, ND offer?
The store offers a full range of wireless devices including phones, tablets, wearables, accessories, and home internet products.
What are the Verizon store's hours of operation in Williston?
The store is open Monday through Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Which wireless brands are available at this Verizon Authorized Retailer?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Mophie.
Can I pick up an online order in-store at this Verizon location?
Yes, the store offers in-store pickup for online orders.
What payment options are accepted at the Verizon store in Williston?
The store accepts American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store provide device protection and upgrade services?
Yes, they offer services including new lines, upgrades, new devices, and accessories with knowledgeable consultants to assist you.
Are there nearby places to eat if I visit the Verizon store in Williston?
Yes, nearby you can find restaurants such as Trapper's Kettle for breakfast and brunch, Doc Holliday's Roadhouse for steakhouse and American fare, Lonnie’s Roadhouse Café, and Subway for quick sandwiches.
What nearby shopping options are around the Verizon store?
Nearby shopping includes Rent-A-Center for furniture rentals, GameStop for video games and electronics, Walmart Supercenter, and Walmart Williston - 2nd Ave W for general shopping needs.
Are there hotels near the Verizon store in Williston for out-of-town customers?
Yes, nearby hotels include Microtel Inn and Suites by Wyndham and Microtel Inn & Suites by Wyndham Williston, offering convenient lodging options.
Does the Verizon store in Williston support English and Spanish speakers?
Yes, the store offers services in both English and Spanish to accommodate a wider range of customers.