Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Williston, ND. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
493 reviews
5 stars
381
4 stars
37
3 stars
17
2 stars
12
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Tony, Guadalupe, and Jensen.
Knowledgeable Staff
Several reviews highlighted the staff's knowledge and ability to explain options clearly, making the process easier for customers.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences, including being ignored or receiving incorrect information.
Efficiency
Customers appreciated the quick service and efficient processes, with many noting they were in and out of the store in a timely manner.
Sales Practices
There were complaints about aggressive sales tactics and misinformation regarding contracts, leading to customer distrust.
- WEWalter EnglishOct 23, 20255.0Guadalupe was the best rep i have ever encountered at any Verizon store ever. She didn't just ask for credits to the account for ridiculous charges but asked for notes acknowledging the credits to be notated for future reference and even verified the credits and notes were entered before hanging up with Verizon customer service. She is hands down the best rep period. Upgraded my phone and my wife's watch in record time. Thank you Guadalupe
- PBPhoebe BjerkhoelOct 21, 20255.0Leslis is a sweetheart and extremely knowledgeable and helpful.
- LSLouise SkaareOct 21, 20255.0Celeste was absolutely wonderful to work with! I was so scared of going in and being upsold everything but she was so helpful and sweet! I will be back whenever I need anything!
- CLCollin LynchOct 20, 20255.0Melissa was great at the Verizon store near minute lube
- PRPat ReeseSep 29, 20255.0Great help. Very patient with me and kind.
Frequently Asked Questions About Verizon
What products and services does Verizon in Williston, ND offer?
Verizon offers a full range of wireless devices including smartphones, tablets, wearable technology, accessories, and device protection services.
What are the operating hours for Verizon on 26th St. East in Williston?
Verizon is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does this Verizon store support in-store pickup and mobile payments?
Yes, this Verizon location offers in-store pickup and accepts various payment options including mobile NFC payment methods like Apple Pay and Samsung Pay.
Which wireless brands are available at this Verizon Authorized Retailer?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and more for wireless devices and accessories.
Is there free Wi-Fi available at the Verizon store?
Yes, this Verizon location offers free Wi-Fi to customers during their visit.
Can Verizon customers visiting the store also visit nearby attractions?
Yes, customers can enjoy nearby places like Cha Cha Boba ND for tea, Papa Johns Pizza for food, or relax at Glo Tanning Spa and VIP Nail & Spa after their visit.
Are there convenient nearby services for automotive needs close to Verizon on 26th St. East?
Yes, Minute Lube offers oil changes and automotive repairs nearby, helpful if you need vehicle services during your trip.
How can visitors find the Verizon store using local landmarks or businesses?
Verizon is located near establishments like the Lowe Law Group and Mainstay Suites hotel, making it easy to find if you are visiting these nearby places.
What languages are supported by the Verizon store staff?
Verizon staff at this location assist customers in both English and Spanish.
What types of accessories can I purchase at Verizon in Williston?
You can find a variety of accessories such as audio accessories, cases and protection, power accessories, and device protection options at the store.