Verizon

4.4
493 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Williston, ND. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
310 26th St. East, Williston, ND
58801, United States

Hours

Reviews

4.4
493 reviews
5 stars
381
4 stars
37
3 stars
17
2 stars
12
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Tony, Guadalupe, and Jensen.

Knowledgeable Staff

Several reviews highlighted the staff's knowledge and ability to explain options clearly, making the process easier for customers.

Mixed Experiences

While many had positive interactions, some customers reported negative experiences, including being ignored or receiving incorrect information.

Efficiency

Customers appreciated the quick service and efficient processes, with many noting they were in and out of the store in a timely manner.

Sales Practices

There were complaints about aggressive sales tactics and misinformation regarding contracts, leading to customer distrust.
  • WE
    Walter English
    Oct 23, 2025
    5.0
    Guadalupe was the best rep i have ever encountered at any Verizon store ever. She didn't just ask for credits to the account for ridiculous charges but asked for notes acknowledging the credits to be notated for future reference and even verified the credits and notes were entered before hanging up with Verizon customer service. She is hands down the best rep period. Upgraded my phone and my wife's watch in record time. Thank you Guadalupe
  • PB
    Phoebe Bjerkhoel
    Oct 21, 2025
    5.0
    Leslis is a sweetheart and extremely knowledgeable and helpful.
  • LS
    Louise Skaare
    Oct 21, 2025
    5.0
    Celeste was absolutely wonderful to work with! I was so scared of going in and being upsold everything but she was so helpful and sweet! I will be back whenever I need anything!
  • CL
    Collin Lynch
    Oct 20, 2025
    5.0
    Melissa was great at the Verizon store near minute lube
  • PR
    Pat Reese
    Sep 29, 2025
    5.0
    Great help. Very patient with me and kind.

Frequently Asked Questions About Verizon

What products and services does Verizon in Williston, ND offer?

Verizon offers a full range of wireless devices including smartphones, tablets, wearable technology, accessories, and device protection services.

What are the operating hours for Verizon on 26th St. East in Williston?

Verizon is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.