Business Details
765 13th Ave E, West Fargo, ND
58078, United States
Certified by Verizon • Feb 22, 2026
(701) 281-8060
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in West Fargo, ND. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
311 reviews
5 stars
282
4 stars
10
3 stars2
2 stars4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, particularly highlighting individual employees like Rob 2.0, Jordan, and Drew.
Store Experience
Several reviews mentioned positive experiences with the store environment, noting that staff took the time to address customer needs without rushing.
Order Issues
Some customers reported significant issues with online orders and billing, expressing frustration over delays and lack of communication.
Mixed Reviews
While many customers had great experiences, there were notable complaints about poor service and unhelpful staff, indicating inconsistency in service quality.
- KKKat.CatherineFeb 3, 20265.0Everyone here is amazing! I love Victra stores. They have high class training, and you can tell they truly care about their customers. I recommend them above anywhere else for Verizon customers. Adam, AJ, Jon, Brennan, and Carter are all top notch.
- MDmike donaldJan 25, 20265.0Brennan was amazing to work with the other day, couldn’t ask for a better person to help me this will for sure be my go to store from now on!
- CHCharles HaugenJan 24, 20265.0Always prefer going to a Verizon (non-corp'-type) store where they don't just rush you through... Adam and his crew took time to make sure all our needs and questions were answered!
- MSMaria SoebyDec 13, 20255.0Catherine was amazing!!! She helped us with the trade in and was polite and very professional.
- AFAmanda FyreNov 12, 20251.0I only give it a star because I had to! Do NOT go to this location. We got new phones 3weeks ago and they are still giving us the run around on a billing us over $2000. The manager is not longer there and now they sent us to an area manager Pedro that doesn’t respond to email, text or phone calls. He stated he will return my call by Monday and it is now Tuesday. This is the worst customer service I have ever received from Verizon!
Frequently Asked Questions About Verizon
What types of products does Verizon West Fargo offer?
Verizon West Fargo offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon in West Fargo, ND?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
What payment options are accepted at Verizon West Fargo?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon West Fargo offer in-store pickup for orders?
Yes, Verizon West Fargo offers in-store pickup service for convenient order collection.
Which brands can I find at this Verizon Authorized Retailer?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Is the Verizon West Fargo store accessible for Spanish-speaking customers?
Yes, the store offers support in both English and Spanish.
How can customers use nearby transit or places to find Verizon West Fargo?
Customers can use nearby landmarks like Miracle-Ear Hearing Aid Center or the West Plains Mall, which houses Sport Clips Haircuts, to easily locate Verizon West Fargo.
Are there local dining options to visit before or after shopping at Verizon West Fargo?
Yes, customers can visit Marco's Pizza or Three Lyons Pub nearby for dining before or after their visit to Verizon.
Can customers combine their visit to Verizon West Fargo with a spa or beauty appointment nearby?
Absolutely, beauty salons and spas like Belle Ame Luxury Skin Studio, Goldie's waxing, and Artistry Fargo are nearby and convenient for customers to visit.
What services are available at Verizon West Fargo for upgrading or getting new devices?
Services include new lines activation, device upgrades, purchasing new devices, and accessories.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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