Verizon

4.0
466 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Minot for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
3808 S Broadway, Minot, ND
58701, United States

Hours

Reviews

3.9
288 reviews
5 stars
152
4 stars
55
3 stars
22
2 stars
11
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service experiences.

Staff Knowledge

Many customers appreciated the knowledgeable staff who provided assistance with their needs, although there were instances of miscommunication and lack of understanding.

Wait Times

Several reviews mentioned long wait times for service, with some customers expressing frustration over delays and understaffing.

Sales Experience

Customers had varied experiences with the sales process, with some feeling pressured or misled about plans and pricing, while others reported positive interactions.

Store Environment

The store was generally described as clean and inviting, but some customers noted a lack of product information and pricing visibility.
  • DL
    Donna Leeper
    Nov 4, 2025
    5.0
    Very nice and helpful!
  • ML
    merle lee
    Oct 21, 2025
    5.0
    Great service courteous sales aids
  • LG
    Laurie George
    Sep 26, 2025
    5.0
    Ali and Jordan was excellent when helping me with my phone at the corporate store. Super willing to help me and had both had a great attitude 5 stars ⭐️
  • GK
    George Killmer
    Sep 5, 2025
    5.0
    Jordan👍🏻😊 EXCELLENT-Patient and very knowledgeable!! 10 out of 10!! Thank you Sir!!
  • PL
    Patrick Leighton
    Sep 1, 2025
    2.0
    What an interesting experience I have had today at this Verizon location. They are only getting two stars because they had at least one of the things that I actually needed. I went in attempting to access one of my accounts that apparently they do not have access to, and that is understandable, but then I went and had him get something for my other account that I have and the sales guy just left me on the sales floor while he went to the back in an attempt to locate the device and stayed back there working on my device. He left me on the sales floor for like 20 minutes while I was answering the emails that Verizon was sending me so he could actually access my account but instead of coming out and talking to me saying hey we’re sending an email he just left me sitting there, figuring it out as we went and then when he came back out, I asked him another question about another program that Verizon offers and he just stared at me kind of blank and then said no we don’t have access to that either that was the end of his help not even have a good day or anything in anyway, shape or form in the way of a personality to work with doing sales meanwhile, the manager was complaining about how they are the lowest performing store in the district. I wonder why.

Frequently Asked Questions About Verizon

What products can I find at the Verizon store in Minot?

The Verizon store in Minot offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23, plus business cell phones, mobile hotspots, tablets, and laptops from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What are the operating hours of the Verizon store in Minot?

The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.