Verizon

4.0
475 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Minot for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
3808 S Broadway, Minot, ND
58701, United States

Hours

Reviews

3.9
297 reviews
5 stars
158
4 stars
56
3 stars
22
2 stars
11
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for being rude or unhelpful.

Sales Practices

Concerns about transparency in sales practices, with reports of misleading information and pressure tactics from some employees.

Store Experience

Inconsistent experiences reported regarding wait times and staff availability, with some customers experiencing long waits and others receiving prompt service.

Knowledge and Support

Some staff members were noted for their knowledge and ability to resolve issues, while others were criticized for lack of support and understanding.
  • CV
    Christopher “Chris” Volk
    Jan 4, 2026
    5.0
    Staff was friendly and helpful. Took care of us right away.
  • SA
    scotty armijo
    Jan 1, 2026
    5.0
    Jan 1st was super busy and they we're short staffed. All the staff we very diligent and help everyone and fast as they could.
  • MW
    Mike Wilber
    Jan 1, 2026
    4.0
    Great selection and great staff. Just make sure you have an hour or two to wait and do your phone business as it is usually a bit busy there.
  • AH
    Asia Hughes
    Dec 20, 2025
    1.0
    I went in to pick up my watch that was having errors on the Verizon app for payment since I had 0.00 to pay. I was helped and then told I had to pay $40 activation fee. Cool. I asked if I would still be charged on my account for the activation, he said no. Guess what. I have to pay on my app now. What's the point of the store doing anything if they are going to double charge you 😑
  • SK
    Spencer Klein
    Dec 10, 2025
    1.0
    This is a 0 star review, but 1 is the lowest I can go unfortunately. Absolute joke. Employees will either fill you full of crap to make a sale, or not give any effort into finding out the answer for a question you asked unless its something extremely simple. They will tell you something to make a sale regardless of its validity, then when you go in for a 3rd, 4th, or 5th time they will just say "sorry, thats how it is" or "that employee is no longer with us" like it makes your problems or complaints magically vanish. All of their "promotional deals" are not deals at all and they will rope you into things most people in their right mind wouldn't agree to if they had the transparency up front. Been a customer of verizon for over 15yrs combined and they dont treat you like you have been. Since I signed and agreed to something that was verbally told to me was something different, I will now 1000% without a doubt be switching to another carrier the first second I have the opportunity to get out of the "DEAL" I signed up for. Don't waste your time or money with Verizon. I've spent countless hours on the phone with an automated service that can't answer your questions, trying to get through to an actual human being and when you do you'll get transferred to multiple individuals who generally cannot give you any answers or at least solve your problem. I have spoke to ONE helpful individual through customer service that I can recall was remotelyhelpful or acted like he cared and that took almost 2hrs of being on the phone, and even then he still wasn't able to reverse any crap I was told by a reputable dealer. They don't take accountability for what their employees promise people without knowing the details or just there to collect a check. I can't stress enough, if you are looking to switch to Verizon, DON'T!!!!

Frequently Asked Questions About Verizon

What products can I find at the Verizon store in Minot?

The Verizon store in Minot offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23, plus business cell phones, mobile hotspots, tablets, and laptops from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What are the operating hours of the Verizon store in Minot?

The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.