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Brand Certified

Verizon

4.0
(476 reviews)

Business Details

3808 S Broadway, Minot, ND
58701, United States
(800) 880-1077

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Minot for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
3808 S Broadway, Minot, ND
58701, United States

Hours

Reviews

4.0
476 reviews
5 stars
284
4 stars
68
3 stars
35
2 stars
16
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for being rude or unhelpful.

Staff Knowledge

Several customers noted that while some employees are knowledgeable and provide good assistance, others lack the necessary information or training.

Wait Times

Many reviews mention long wait times, both in-store and on the phone, leading to frustration among customers.

Sales Practices

There are complaints about aggressive sales tactics and unclear communication regarding plans and pricing, leading to customer dissatisfaction.

Store Environment

The store is generally described as clean and inviting, but some customers expressed disappointment with the product selection and lack of clear pricing.
  • CV
    Christopher “Chris” Volk
    Jan 4, 2026
    5.0
    Staff was friendly and helpful. Took care of us right away.
  • SA
    scotty armijo
    Jan 1, 2026
    5.0
    Jan 1st was super busy and they we're short staffed. All the staff we very diligent and help everyone and fast as they could.
  • MW
    Mike Wilber
    Jan 1, 2026
    4.0
    Great selection and great staff. Just make sure you have an hour or two to wait and do your phone business as it is usually a bit busy there.
  • KS
    Keagen Schneider
    Dec 31, 2025
    5.0
    Good verizon store
  • AH
    Asia Hughes
    Dec 20, 2025
    1.0
    I went in to pick up my watch that was having errors on the Verizon app for payment since I had 0.00 to pay. I was helped and then told I had to pay $40 activation fee. Cool. I asked if I would still be charged on my account for the activation, he said no. Guess what. I have to pay on my app now. What's the point of the store doing anything if they are going to double charge you 😑

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Certified February 22, 2026Yext Knowledge Graph
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