Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported poor service and unhelpful employees.
Product Availability
Many customers expressed frustration with limited stock and availability of items, often having to order products instead of finding them in-store.
Pricing Issues
Customers noted inconsistent pricing, with some feeling that prices were higher than competitors, and issues with price matching were also highlighted.
Store Experience
The overall store experience varied, with some customers enjoying a clean and organized environment, while others encountered long wait times and unengaged staff.
Repair Services
Several reviews mentioned dissatisfaction with repair services, particularly with the Geek Squad's handling of Apple products and the quality of repairs.
DK
Dan Kuske
Nov 9, 2025
4.0
I haven't been in this store for years. I walked in it the other day and looks like a dying store. A lot of space not filled.. I did find what I needed and staff was helpful.
BH
Ben Hamler
Nov 1, 2025
1.0
When called the robot refuses to give you a representative for a simple questions and hangs up on you!
RS
Raniya Shahid
Oct 29, 2025
3.0
Best buy more like best try…to be good. Was alright ig man tbh
MM
Matthew Meyers
Oct 15, 2025
5.0
I've shopped at Best Buy for 30 years. Their pricing and products are consistently competitive, and this trip was no exception.
DM
Dean McCoy
Sep 15, 2025
4.0
Bought HP desktop with AMD Ryzen 7 processor when BB had it on sale over Labor Day. Very happy with the PC and it fits my requirements.
What types of products can I shop for at Best Buy Grand Forks?
Shop TVs, computers, appliances and more at Best Buy Grand Forks. Get expert advice, same day pickup and Geek Squad support—all in one place.
What are the store hours for Best Buy in Grand Forks?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Grand Forks offer curbside pickup?
Yes, Best Buy Grand Forks offers curbside pickup services.
Can I get my electronics repaired at Best Buy Grand Forks?
Yes, the store offers service and repair for electronics through Geek Squad support.
What payment methods are accepted at Best Buy Grand Forks?
Best Buy accepts debit cards and does not require cash only payments. Paychecks are accepted as well.
Is in-store shopping available at Best Buy Grand Forks?
Yes, in-store shopping is available and no appointments are required.
Which nearby stores can I visit along with Best Buy for more electronics options?
You can visit nearby Best Buy, Geek Squad for computer and mobile phone services, and the AT&T Store for mobile phone accessories.
Are there any nearby restaurants near Best Buy Grand Forks for a meal before or after shopping?
Yes, nearby eateries include Denny's for breakfast and brunch, Pardon My Cheesesteak for sandwiches, Arby's for fast food, Wendy's for burgers, and Charras Grand Forks for Tex-Mex cuisine.
Where can I find a coffee shop near Best Buy Grand Forks?
Starbucks is located nearby for coffee and smoothies, as well as Cold Stone Creamery for ice cream treats.
Are there any automotive services near Best Buy Grand Forks?
Yes, Tire One Auto Center and Valvoline Instant Oil Change offer tire services and automotive repairs close to Best Buy.